West Virginia University
Sales Operations/Management Specialization

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West Virginia University

Sales Operations/Management Specialization

Prepare Yourself for a Sales Management Career. Master knowledge and techniques to manage an effective sales force.

Michael F. Walsh, Ph.D.
Suzanne C. Bal
Emily C. Tanner, Ph.D.

Instructors: Michael F. Walsh, Ph.D.

17,890 already enrolled

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Get in-depth knowledge of a subject
4.5

(337 reviews)

Beginner level
No prior experience required
2 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.5

(337 reviews)

Beginner level
No prior experience required
2 months
at 10 hours a week
Flexible schedule
Learn at your own pace

Details to know

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Taught in English

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Specialization - 5 course series

What you'll learn

Skills you'll gain

Category: Sales Process
Category: Inside Sales
Category: Sales Management
Category: Business Strategy
Category: Outside Sales
Category: Sales
Category: Account Management
Category: General Sales Practices
Category: Selling Techniques
Category: Sales Strategy
Sales Force Management

Sales Force Management

Course 218 hours

What you'll learn

Skills you'll gain

Category: Recruitment
Category: Interviewing Skills
Category: Training Programs
Category: Performance Appraisal
Category: Sales Training
Category: Employee Performance Management
Category: Team Motivation
Category: Job Analysis
Category: Talent Recruitment
Category: Goal Setting
Category: Employee Training
Category: Sales Management

What you'll learn

Skills you'll gain

Category: Expense Management
Category: Compensation Management
Category: Compensation Strategy
Category: Sales
Category: Goal Setting
Category: Sales Management
Category: Performance Metric
Category: Travel Arrangements
Category: Sales Strategy
Category: Transportation Operations
Category: Cost Control
Category: Operating Expense

What you'll learn

Skills you'll gain

Category: Forecasting
Category: Business Ethics
Category: Sales Territory Management
Category: Performance Analysis
Category: Marketing Budgets
Category: Market Analysis
Category: Budgeting
Category: Sales Strategy
Category: Sales Management
Category: Sales
Category: Pareto Chart
Category: Legal Risk

What you'll learn

Skills you'll gain

Category: Sales Territory Management
Category: Sales
Category: Compensation Management
Category: Sales Management
Category: Employee Performance Management
Category: Interviewing Skills
Category: Recruitment
Category: General Sales Practices
Category: Organizational Structure
Category: Employee Training

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Instructors

Michael F. Walsh, Ph.D.
West Virginia University
5 Courses37,222 learners
Suzanne C. Bal
West Virginia University
5 Courses37,222 learners

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Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (6/1/2024 - 6/1/2025)