This course begins by guiding you through the installation and initial configuration of macOS Mojave. You will learn to prepare your system, understand hardware requirements, and navigate various installation options. The modules on OS recovery and initial setup will equip you with the skills to troubleshoot installation issues and configure a macOS environment for optimal performance and user experience.

Next, you’ll explore user account management, including creating and configuring different account types, managing multiple users, setting up parental controls, and securing your system with advanced settings like FileVault encryption and Keychain management—essential skills for a secure multi-user environment.

The course then covers data management, file systems, and network configuration. You'll learn to manage files, create archives, use Time Machine for backups, and configure network settings, including VPNs and network locations. This knowledge will prepare you to handle complex networking and data scenarios in professional settings. This course is tailored for IT professionals, system administrators, and support technicians who want to achieve Apple Certified Support Professional certification. A foundational knowledge of macOS is recommended, but all essential topics are covered comprehensively to ensure readiness for the ACSP exam.

Applied Learning Project

Learners will engage in real-world projects that simulate authentic technical support scenarios, applying skills in macOS installation, user account management, data security, and network configuration. These hands-on exercises provide practical experience, preparing learners to tackle complex issues and support professional macOS environments effectively.