Generative AI for Sales Professionals Specialization

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Generative AI for Sales Professionals Specialization

Unlock your AI-powered efficiency and innovation. Boost sales, close deals faster! Learn Copilot to supercharge your productivity, personalize pitches, and skyrocket your success.

Instructor: Microsoft

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3 course series

Get in-depth knowledge of a subject

3.9

(10 reviews)

Beginner level

Recommended experience

4 weeks to complete

at 5 hours a week

Flexible schedule

Learn at your own pace

3 course series

Get in-depth knowledge of a subject

3.9

(10 reviews)

Beginner level

Recommended experience

4 weeks to complete

at 5 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Master Copilot: Understand its features and apply AI capabilities effectively.
Personalize Interactions: Create tailored emails and manage sales meetings efficiently.
Leverage Customer Data: Utilize customer insights for personalized engagement and strategic planning.
Optimize Sales Performance: Employ Copilot for forecasting, pipeline management, and future-proofing your sales strategy.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

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Master a subject or tool with hands-on projects
Develop a deep understanding of key concepts
Earn a career certificate from Microsoft

Specialization - 3 course series

Unlock Your Full Sales Potential with AI

The sales landscape is evolving rapidly, driven by advancements in artificial intelligence. To thrive in this competitive market, sales professionals must harness the power of AI to optimize their performance and drive growth. Our Copilot for Sales Specialization equips you with the essential skills and knowledge to excel.

By mastering Copilot, you'll gain a competitive edge by:

Deepening customer understanding: Create highly detailed customer profiles to tailor your approach.
Optimizing lead generation: Identify and qualify high-potential leads efficiently.
Crafting compelling content: Generate engaging content that resonates with your target audience.
Automating repetitive tasks: Free up time to focus on building relationships and closing deals.
Making data-driven decisions: Leverage AI insights to forecast trends, identify opportunities, and inform your sales strategy.

This specialization goes beyond theoretical knowledge, providing practical training and real-world applications. You'll learn how to seamlessly integrate Copilot into your daily workflow and measure the impact of your AI-driven strategies.

Don't miss this opportunity to future-proof your sales career. Enroll now and unlock your full potential with our Copilot for Sales Specialization. No prerequisites required.

Applied Learning Project

Our interactive projects are designed to provide you with practical experience and immediate application of your learning. Join the Copilot for Sales program and transform your sales journey with cutting-edge AI capabilities, personalized communication, and data-driven insights. Equip yourself with the skills to drive engagement, predict customer needs, and maximize your sales success.

Copilot for Sales

Course 16 hours

What you'll learn

This introductory course provides a comprehensive overview of Copilot for Sales, Microsoft's AI-powered sales assistant. You will learn how Copilot can revolutionize your sales process by automating tasks, providing insights, and streamlining communication. Through hands-on exercises and real-world scenarios, learners will learn to effectively utilize Copilot for email drafting, meeting management, content creation, and knowledge retrieval, ultimately enhancing productivity and driving sales growth.

Skills you'll gain

Category: Microsoft Copilot

Category: Meeting Facilitation

Category: Sales Presentation

Category: Microsoft Teams

Category: Customer Communications Management

Category: Automation

Category: Email Marketing

Category: Negotiation

Category: Taking Meeting Minutes

Category: Sales Process

Category: Microsoft Outlook

Category: Microsoft 365

Category: Sales Enablement

Category: Calendar Management

Category: Generative AI Agents

Category: Customer Relationship Building

Customer Data, Analytics, and Segmentation

Course 25 hours

What you'll learn

This course dives deep into Copilot's capabilities for leveraging customer data. You will explore connecting, enriching, and analyzing customer information to gain valuable insights into behaviors, preferences, and potential opportunities. You will learn how to personalize interactions, identify high-potential leads, and measure sales performance using Copilot's data-driven tools. This course is essential for sales professionals who want to harness the power of customer data to drive personalized engagement and maximize sales success.

Skills you'll gain

Category: Data Integration

Category: Data Security

Category: Customer Data Management

Category: Data Quality

Category: Data Cleansing

Category: Customer Engagement

Category: Predictive Analytics

Category: Data-Driven Decision-Making

Category: Customer Insights

Category: Sales

Category: AI Personalization

Category: Sales Strategy

Category: Customer Analysis

Category: Sales Management

Category: Advanced Analytics

Category: Microsoft Copilot

Beyond the Basics: Expand Your Copilot for Sales Expertise

Course 35 hours

What you'll learn

Designed for experienced Copilot users, this course comprehensively examines advanced features, integrations, and the future of AI in sales. You will learn how to fine-tune Copilot for specific use cases, leverage it for sales forecasting and pipeline management, and integrate it with a wider range of Microsoft and third-party tools. Additionally, the course explores emerging AI trends and ethical considerations, equipping participants with the knowledge to stay ahead of the curve and use AI responsibly in their sales strategies.

Skills you'll gain

Category: Microsoft Copilot

Category: Sales Management

Category: Sales Strategy

Category: Microsoft 365

Category: Sales Pipelines

Category: Artificial Intelligence

Category: Data Management

Category: Data Integration

Category: Prompt Engineering

Category: Sales

Category: Forecasting

Category: Revenue Forecasting

Category: Ethical Standards And Conduct

Category: Microsoft Teams

Category: Sales Enablement

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Instructor

Microsoft

223 Courses1,560,985 learners

Offered by

Microsoft

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Frequently asked questions

This program is designed for sales professionals at all levels, including sales managers, sales representatives, and anyone looking to enhance their sales skills using advanced AI tools. Whether you are just starting your sales career or are an experienced professional seeking to stay ahead of the curve, this program offers valuable insights and practical skills to revolutionize your sales process.

No specific background knowledge is necessary to enroll in this program. However, a basic understanding of sales processes and familiarity with sales tools will be beneficial. The courses are structured to accommodate learners at different stages, providing foundational knowledge for beginners and advanced features for experienced users.

The program is designed to be engaging and interactive, minimizing extensive reading. It includes video lectures, hands-on exercises, and real-world scenarios to ensure practical learning. While some reading materials are provided for deeper understanding, the focus is on interactive and applied learning experiences.

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.