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Leading with Impact: Psychology, Diversity, and Change Specialization

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Leading with Impact: Psychology, Diversity, and Change Specialization

High-Performing Teams via Leadership Excellence. Develop essential leadership skills for today's dynamic workplace.

Mariaan Van Zyl
Starweaver
Eric Zackrison

Instructors: Mariaan Van Zyl

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Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Evaluate and adapt your management style to different situations while building trust and psychological safety within teams.

  • Apply emotional intelligence and cultural competence to lead diverse teams and navigate complex interpersonal dynamics.

  • Design and implement organizational change initiatives using proven frameworks and communication strategies.

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Taught in English
Recently updated!

August 2025

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Specialization - 8 course series

What you'll learn

  • Evaluate various management styles to recognize them in yourself and others, and discern their suitability for different situations.

  • Analyse your default management style and gain tools to flex your style as the situation demands.

Skills you'll gain

Category: Self-Awareness
Category: Leadership
Category: Leadership and Management
Category: Team Management
Category: Cognitive flexibility
Category: Leadership Development
Category: Performance Management
Category: Empathy
Category: Adaptability
Category: Emotional Intelligence
Category: Organizational Leadership
Category: Team Leadership
Category: People Management

What you'll learn

  • Recognize and assess their own emotions, identify their strengths and weaknesses as leaders, and develop a more accurate self-assessment.

  • Control impulsive feelings and behaviors, manage their emotions in healthy ways, and adapt to changing circumstances in leadership roles.

  • Read and assess the emotions and perspectives of their team members, show genuine concern, and build stronger professional relationships.

  • Communicate effectively, resolve conflicts, and work well with others in a leadership capacity.

Skills you'll gain

Category: Self-Awareness
Category: Mindfulness
Category: Empathy
Category: Team Management
Category: Communication
Category: Leadership
Category: Relationship Building
Category: Conflict Management
Category: Active Listening
Category: Adaptability
Category: Decision Making
Category: Leadership Development
Category: Emotional Intelligence
Category: Personal Development
Category: Self-Discipline
Category: Professional Development
Category: Stress Management

What you'll learn

  • Identify the key traits of connected leadership and personal leadership style.

  • Build trust within a team through shared goals transparent communication, and stakeholder alignment.

  • Facilitate collaboration using proven frameworks and communication methods.

  • Develop strategies for team growth and, conflict resolution.

Skills you'll gain

Category: Empathy
Category: Team Building
Category: Conflict Management
Category: Collaboration
Category: Cross-Functional Collaboration
Category: Team Leadership
Category: Meeting Facilitation
Category: Adaptability
Category: People Management
Category: Trustworthiness
Category: Goal Setting
Category: Leadership
Category: Management Training And Development
Category: Communication Strategies
Category: Teamwork
Category: Communication

What you'll learn

  • Design organizational change plans using Kotter’s Change Model and tools like Trello or Google Workspace, ensuring clarity and actionable steps.

  • Evaluate stakeholder priorities to secure buy-in and foster collaboration, addressing diverse organizational goals.

  • Apply targeted strategies to identify, address, and mitigate resistance to change, using real-world frameworks and examples.

  • Implement effective communication strategies that drive engagement, reduce uncertainty, and build trust during organizational transformations.

Skills you'll gain

Category: Stakeholder Management
Category: Communication Strategies
Category: Change Management
Category: Organizational Change
Category: Overcoming Objections
Category: Strategic Communication
Category: Culture Transformation
Category: Organizational Leadership
Category: Leadership
Category: Google Workspace
Category: Business Leadership
Category: Drive Engagement
Category: Adaptability
Category: Stakeholder Communications
Category: Digital Transformation
Category: Business Transformation
Category: Communication
Category: Collaborative Software
Category: Planning

What you'll learn

  • Explain the distinct roles of a leader versus a manager and Its three key roles of effective leaders.

  • Evaluate the seven behaviours of effective leaders as outlined in the British Army Leadership Code and develop a plan to embody them.

  • Analyse the dynamics of effective teams and implement structures to build an engaged and motivated team.

  • Examine the impact of toxic leadership traits and formulate strategies to address leadership challenges.

Skills you'll gain

Category: Leadership Development
Category: Initiative and Leadership
Category: Leadership
Category: Team Leadership
Category: Personal Development
Category: Empathy
Category: Leadership and Management
Category: Decision Making
Category: Self-Awareness
Category: Willingness To Learn
Category: Team Motivation
Category: Communication
Category: Business Leadership
Category: Professional Development
Category: Teamwork
Category: People Development
Category: Organizational Leadership
Category: Team Management
Category: Team Building
Category: Conflict Management
Building Resilient Teams

Building Resilient Teams

Course 62 hours

What you'll learn

  • Evaluate and articulate the essential elements that contribute to a resilient team.

  • Create and apply practical strategies to enhance resilience at both individual and team levels.

  • Utilize specific communication methods to support and strengthen team resilience and measure their impact.

  • Assess conflict situations and implement resolution strategies that bolster team resilience and unity.

Skills you'll gain

Category: Conflict Management
Category: Resilience
Category: Collaboration
Category: Diversity and Inclusion
Category: Team Management
Category: Communication
Category: Teamwork
Category: Team Motivation
Category: Management Training And Development
Category: Overcoming Obstacles
Category: Initiative and Leadership
Category: Change Management
Category: Adaptability
Category: Leadership
Category: Emotional Intelligence
Category: Team Building
Category: Drive Engagement
Category: Professional Development

What you'll learn

  • Explain the significance of diversity and inclusion in the workplace.

  • Identify Implement strategies to mitigate the impact of common types of unconscious bias.

  • Apply cultural competence to effectively communicate and collaborate with colleagues from diverse backgrounds.

  • Apply inclusive leadership practices and measure its impact on the workplace culture.

Skills you'll gain

Category: Diversity and Inclusion
Category: Empowerment
Category: Intercultural Competence
Category: Cultural Sensitivity
Category: Cultural Diversity
Category: Diversity Awareness
Category: People Management
Category: Team Building
Category: Diversity Training
Category: Employee Engagement
Category: Diversity Equity and Inclusion Initiatives

What you'll learn

  • Analyze team dynamics by identifying personality types and motivational drivers using DISC profiles to improve communication and collaboration.

  • Develop strategies for psychological safety through communication, feedback, and conflict resolution to enhance team engagement and performance.

  • Co-create explicit working agreements to set clear expectations, foster shared accountability, and enhance collaboration and performance.

  • Implement Kanban workflows that increase visibility, accountability, and collaboration within remote or hybrid teams.

Skills you'll gain

Category: Accountability
Category: Organizational Leadership
Category: Collaboration
Category: Virtual Teams
Category: Leadership
Category: Coaching
Category: Kanban Principles
Category: Meeting Facilitation
Category: Motivational Skills
Category: Communication
Category: Team Leadership
Category: Team Management
Category: Cross-Functional Team Leadership
Category: Teamwork
Category: Workflow Management
Category: Employee Engagement
Category: Adaptability
Category: People Management
Category: Team Building

Earn a career certificate

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Instructors

Mariaan Van Zyl
Coursera Instructor Network
2 Courses6,564 learners
Starweaver
Coursera Instructor Network
412 Courses768,080 learners
Eric Zackrison
16 Courses16,995 learners

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