Google
Apoio Técnico de TI da Google Professional Certificate

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Google

Apoio Técnico de TI da Google Professional Certificate

Este é o seu ponto de partida para uma carreira em TI. Neste programa, vai aprender as aptidões necessárias para desempenhar a função em menos de 6 meses. Não é necessário ter um diploma ou experiência prévia.

Google Career Certificates

Top Instructor

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4.9

(223 reviews)

Beginner level

Recommended experience

6 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.9

(223 reviews)

Beginner level

Recommended experience

6 months
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Adquirir as aptidões necessárias para ter sucesso numa função de TI de nível inicial

  • Aprender a executar tarefas diárias de apoio técnico de TI, incluindo montagem de computadores, redes sem fios, instalação de programas e serviço de apoio ao cliente

  • Aprender a prestar apoio técnico completo ao cliente, desde a identificação de problemas até à resolução e depuração dos mesmos

  • Aprender a utilizar sistemas, incluindo Linux, sistemas de nomes de domínio, interface de linhas de comando e código binário

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Portuguese (Portugal)

See how employees at top companies are mastering in-demand skills

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Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

What you'll learn

Skills you'll gain

Category: Operating Systems
Category: Technical Communication
Category: Software Installation
Category: Computer Hardware
Category: Linux
Category: Microsoft Windows
Category: Technical Support
Category: Help Desk Support
Category: Unix
Category: Computer Networking
Category: Information Technology
Category: Hardware Troubleshooting
Category: Information Privacy

What you'll learn

Skills you'll gain

Category: Network Protocols
Category: Computer Networking
Category: TCP/IP
Category: Virtual Private Networks (VPN)
Category: Wide Area Networks
Category: OSI Models
Category: Wireless Networks
Category: Network Model
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Proxy Servers
Category: Routing Protocols
Category: Network Troubleshooting
Category: Network Security
Category: VPN Clients
Category: Network Architecture
Category: Servers

What you'll learn

Skills you'll gain

Category: File Management
Category: Linux Commands
Category: Microsoft Windows
Category: Linux
Category: Help Desk Support
Category: OS Process Management
Category: Package and Software Management
Category: Software Installation
Category: File Systems
Category: Command-Line Interface
Category: Operating Systems
Category: System Configuration
Category: User Accounts
Category: Remote Access Systems
Category: Linux Administration
Category: Virtualization
Category: Desktop Support
Category: Virtual Machines
Category: Technical Support
Category: System Monitoring

What you'll learn

Skills you'll gain

Category: Systems Administration
Category: Virtualization
Category: IT Infrastructure
Category: Lightweight Directory Access Protocols
Category: Servers
Category: Active Directory
Category: User Accounts
Category: Disaster Recovery
Category: Cloud Computing
Category: Server Administration
Category: Windows Servers
Category: Data Storage
Category: Cloud Infrastructure
Category: Linux Servers
Category: Network Administration
Category: Technical Support
Category: User Provisioning

What you'll learn

Skills you'll gain

Category: Encryption
Category: Patch Management
Category: Security Awareness
Category: Network Security
Category: Cybersecurity
Category: Authorization (Computing)
Category: Firewall
Category: Authentications
Category: Security Strategy
Category: Data Encryption Standard
Category: Information Systems Security
Category: Wireless Networks
Category: Identity and Access Management
Category: Application Security
Category: Malware Protection
Category: Threat Detection
Category: Virtual Private Networks (VPN)

Earn a career certificate

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Instructor

Google Career Certificates

Top Instructor

Google
336 Courses13,004,362 learners

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Google

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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.