Google
Apoio Técnico de TI da Google Professional Certificate

Early bird sale! Unlock 10,000+ courses from Google, IBM, and more for 50% off. Save today.

Google

Apoio Técnico de TI da Google Professional Certificate

Este é o seu ponto de partida para uma carreira em TI. Neste programa, vai aprender as aptidões necessárias para desempenhar a função em menos de 6 meses. Não é necessário ter um diploma ou experiência prévia.

Google Career Certificates

Top Instructor

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.9

(223 reviews)

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.9

(223 reviews)

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Adquirir as aptidões necessárias para ter sucesso numa função de TI de nível inicial

  • Aprender a executar tarefas diárias de apoio técnico de TI, incluindo montagem de computadores, redes sem fios, instalação de programas e serviço de apoio ao cliente

  • Aprender a prestar apoio técnico completo ao cliente, desde a identificação de problemas até à resolução e depuração dos mesmos

  • Aprender a utilizar sistemas, incluindo Linux, sistemas de nomes de domínio, interface de linhas de comando e código binário

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Portuguese (Portugal)

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

What you'll learn

Skills you'll gain

Category: Operating Systems
Category: Software Installation
Category: Technical Support
Category: Computer Hardware
Category: Microsoft Windows
Category: Technical Communication
Category: Linux
Category: Hardware Troubleshooting
Category: Information Privacy
Category: Help Desk Support
Category: Computational Logic
Category: Computer Networking

What you'll learn

Skills you'll gain

Category: Network Protocols
Category: Computer Networking
Category: TCP/IP
Category: Virtual Private Networks (VPN)
Category: Proxy Servers
Category: Network Model
Category: Wide Area Networks
Category: OSI Models
Category: Wireless Networks
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Routing Protocols
Category: Network Troubleshooting
Category: Network Security
Category: Network Architecture
Category: Servers
Category: VPN Clients

What you'll learn

Skills you'll gain

Category: File Management
Category: Linux Commands
Category: OS Process Management
Category: Linux
Category: Microsoft Windows
Category: Help Desk Support
Category: Software Installation
Category: File Systems
Category: Command-Line Interface
Category: Package and Software Management
Category: System Configuration
Category: User Accounts
Category: System Monitoring
Category: Remote Access Systems
Category: Desktop Support
Category: Linux Administration
Category: Technical Support
Category: Operating Systems
Category: Virtualization
Category: Virtual Machines

What you'll learn

Skills you'll gain

Category: Systems Administration
Category: Virtualization
Category: IT Infrastructure
Category: Active Directory
Category: Lightweight Directory Access Protocols
Category: Servers
Category: User Accounts
Category: Disaster Recovery
Category: Cloud Computing
Category: Data Storage
Category: Cloud Infrastructure
Category: User Provisioning
Category: Technical Support
Category: Linux Servers
Category: Windows Servers
Category: Network Administration
Category: Server Administration

What you'll learn

Skills you'll gain

Category: Encryption
Category: Authorization (Computing)
Category: Cybersecurity
Category: Network Security
Category: Security Strategy
Category: Security Awareness
Category: Authentications
Category: Patch Management
Category: Firewall
Category: Wireless Networks
Category: Data Encryption Standard
Category: Malware Protection
Category: Virtual Private Networks (VPN)
Category: Application Security
Category: Information Systems Security
Category: Threat Detection
Category: Identity and Access Management

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Google Career Certificates

Top Instructor

Google
336 Courses12,866,669 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.