You'll learn to use Claude, n8n, MCP, Supabase, Docker, Google Calendar, and Vapi. You'll also see how WhatsApp connects through Meta or Twilio and how Google services support appointment booking and email notifications.

You'll follow step-by-step demonstrations showing how to configure tools, create booking workflows, and connect the receptionist across communication channels. The specialization also includes applied activities focused on booking validation, system readiness, and WhatsApp automation. These activities help you develop practical implementation skills.

You'll explore WhatsApp automation for booking, lookup, rescheduling, and data verification using Meta integrations and webhooks. You'll also follow AI voice assistant demonstrations with Vapi covering phone-based bookings, workflow integration, and live-call safety checks.

Yes, you'll learn how booking workflows connect with Google Calendar and support automated confirmation, reminder, and cancellation emails. You'll also explore staff commands, human escalation, and alerts that support daily clinic operations.

The specialization focuses on one connected appointment-booking system that brings web chat, WhatsApp, and voice together through reusable workflows. You'll explore how Claude, n8n, MCP, and Supabase support this shared system, along with calendar automation, staff support, testing, and handoff. This connected approach is its key differentiator.

Yes, you'll explore booking verification, workflow testing, error handling, auditing, and troubleshooting. You'll also see how reliability checks, live-call safety screening, and handoff practices help prepare the system for ongoing operations.

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

No, you cannot take this course for free. When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you cannot afford the fee, you can apply for financial aid.