In this hands-on project, learners will develop the essential skillset to excel in data analysis and storytelling using Qlik Sense. Through guided instruction, learners will become proficient in navigating the Qlik Sense platform, harnessing its powerful features, and efficiently loading data for analysis. By integrating multiple datasets, learners will conduct a comprehensive customer churn analysis, capitalizing on Qlik Sense's Auto-Analysis capabilities to uncover meaningful patterns, derive insights, and make informed business decisions. Using tables and charts, learners will analyze diverse datasets, including Customer Churn, Customer Interactions, and Customer Sentiment, and effectively communicate valuable insights and recommendations to stakeholders. This project will equip learners with the necessary knowledge and expertise to excel in data analysis, storytelling, and driving informed decision-making using Qlik Sense. Prior knowledge of basic data analysis concepts and familiarity with Qlik Sense is recommended before engaging in this project.
(13 reviews)
Recommended experience
What you'll learn
Analyze diverse datasets using tables and charts to extract valuable insights.
Navigate and utilize the features of the Qlik Sense platform effectively.
Conduct comprehensive customer churn analysis to make informed business decisions.
Skills you'll practice
Details to know
Add to your LinkedIn profile
Only available on desktop
See how employees at top companies are mastering in-demand skills
Learn, practice, and apply job-ready skills in less than 2 hours
- Receive training from industry experts
- Gain hands-on experience solving real-world job tasks
- Build confidence using the latest tools and technologies
About this Guided Project
Learn step-by-step
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Instructional Task 1: Loading Data into Qlik Sense for Real-Life Insights
Instructional Task 2: Combining Datasets
Instructional Task 3: Exploring Your Data
Practice Task 1: Creating Tables and Charts to Analyze Customer Churn in Qlik Sense
Instructional Task 4: Creating Compelling Data Narratives
Final Instructional Task: Bringing It All Together: Comprehensive Customer Churn Analysis with Qlik Sense
Cumulative Challenge: Analyzing Customer Interactions by Type, Churn, and Responsible Agent
Recommended experience
Some experience in data analysis, experience with datasets, basic statistical analysis skills, and knowledge of customer churn's business impact.
9 project images
Instructors
Offered by
How you'll learn
Skill-based, hands-on learning
Practice new skills by completing job-related tasks.
Expert guidance
Follow along with pre-recorded videos from experts using a unique side-by-side interface.
No downloads or installation required
Access the tools and resources you need in a pre-configured cloud workspace.
Available only on desktop
This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.
Why people choose Coursera for their career
You might also like
Microsoft
University of Colorado Boulder
Coursera Project Network
University of California, Irvine
New to Data Analysis? Start here.
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
By purchasing a Guided Project, you'll get everything you need to complete the Guided Project including access to a cloud desktop workspace through your web browser that contains the files and software you need to get started, plus step-by-step video instruction from a subject matter expert.
Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.
Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.