Microsoft Forms can serve as a tool to help you survey both external and internal stakeholders as you work on improving your business performance. Business leaders can gain a 360 degree view of their business - or particular product or service line - through the use of surveys. By creating a strong objective first, a business leader can make a variety of surveys using the free, online program, Microsoft Forms, to gain insight from multiple stakeholders of their company.
Improve Business Performance with Microsoft Forms
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Improve Business Performance with Microsoft Forms
Instructor: Lindsey Dumser
1,913 already enrolled
Included with 
Learn, practice, and apply job-ready skills with expert guidance
4.3
(20 reviews)
Beginner level
Recommended experience
1.5 hours
Learn at your own pace
Hands-on learning
What you'll learn
Prepare to Create a Survey with Microsoft Forms
Create a Customer Satisfaction and Employee Satisfaction Survey
Finalize, Send, and Analyze Responses to Improve Business Performance
Skills you'll practice
Details to know
Shareable certificate
Add to your LinkedIn profile
Taught in English
No downloads or installation required
Only available on desktop
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Learn, practice, and apply job-ready skills in less than 2 hours
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About this Guided Project
Learn step-by-step
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Prepare to Create a Survey with Microsoft Forms
Create a Customer Satisfaction Survey
Create an Employee Satisfaction Survey
Finalize and Send a Microsoft Forms Survey
Analyze Responses to Improve Business Performance
Recommended experience
Business leader, entrepreneur, managers, team leaders, HR managers, marketing teams
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Instructor
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How you'll learn
Skill-based, hands-on learning
Practice new skills by completing job-related tasks.
Expert guidance
Follow along with pre-recorded videos from experts using a unique side-by-side interface.
No downloads or installation required
Access the tools and resources you need in a pre-configured cloud workspace.
Available only on desktop
This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.
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Frequently asked questions
Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.
Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.
You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.