In this guided 2-hour project-based course, you'll learn the intricacies of building and customizing an AI-powered chatbot using Python and the ChatGPT API. You'll start by setting up your coding environment, including importing libraries and configuring the OpenAI API key. Then, you'll engage in direct communication with the ChatGPT model, learning to manage and refine the chatbot's conversation flow for handling FAQs in customer service.



Customer Service with Python: Build a Chatbot using ChatGPT

Instructor: Mo Rebaie
3,238 already enrolled
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What you'll learn
- Use Python to integrate the ChatGPT API for chatbot functionality 
- Design a conversation flow to handle FAQs in customer service scenarios 
- Build and test a Customer Service chatbot 
Skills you'll practice
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Only available on desktop
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About this Guided Project
Learn step-by-step
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
- Import Libraries and Define the OpenAI API Key 
- Chat with ChatGPT using the API key 
- Define the Chatbot Conversation Function 
- Handle Frequently Asked Questions 
- Initiate Chatbot Conversation and Testing 
- Build a Customized Chatbot and Chat with It 
Recommended experience
A background in Python programming and a basic understanding of AI concepts are recommended for this course.
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How you'll learn
- Skill-based, hands-on learning - Practice new skills by completing job-related tasks. 
- Expert guidance - Follow along with pre-recorded videos from experts using a unique side-by-side interface. 
- No downloads or installation required - Access the tools and resources you need in a pre-configured cloud workspace. 
- Available only on desktop - This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices. 
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Frequently asked questions
By purchasing a Guided Project, you'll get everything you need to complete the Guided Project including access to a cloud desktop workspace through your web browser that contains the files and software you need to get started, plus step-by-step video instruction from a subject matter expert.
Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.
Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.


