Microsoft

Microsoft Generative AI Operations (GenAIOps) Professional Certificate

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Microsoft

Microsoft Generative AI Operations (GenAIOps) Professional Certificate

Operationalize GenAI on Microsoft Azure.

Design, deploy, and govern enterprise generative AI solutions using Microsoft Azure's AI platform.

 Microsoft

Instructor: Microsoft

Included with Coursera PlusLearn more

Earn a career credential that demonstrates your expertise
Intermediate level

Recommended experience

Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
Intermediate level

Recommended experience

Flexible schedule
Learn at your own pace

What you'll learn

  • Design complete GenAIOps operating models integrating DataOps, PromptOps, RAGOps, and automated evaluation on Azure.

  • Build CI/CD pipelines with automated evaluation gates and progressive deployment strategies using Azure tools.

  • Deploy and monitor production GenAI solutions with distributed tracing, LLM-specific quality monitoring, and observability dashboards.

  • Implement governance, token-based cost management, content safety, and multi-agent operational frameworks for enterprise AI.

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Taught in English

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Professional Certificate - 5 course series

GenAIOps Foundations & Data Operations

GenAIOps Foundations & Data Operations

Course 1, 8 hours

What you'll learn

  • Explain the key differences between MLOps and GenAIOps and apply the Microsoft GenAIOps Maturity Model to assess organizational readiness.

  • Map the GenAIOps operating loop to Azure tools and select appropriate accelerator templates for different solution types.

  • Design DataOps workflows for grounding data, including ingestion pipelines, chunking strategy versioning, and index maintenance.

  • Implement data freshness SLAs, right-to-be-forgotten controls, and grounding content validity audits for compliance requirements.

Prompt, RAG & Evaluation Operations

Prompt, RAG & Evaluation Operations

Course 2, 10 hours

What you'll learn

  • Design prompt versioning frameworks with variant experimentation, A/B testing methodology, and governance controls using Microsoft Foundry.

  • Execute structured RAG pipeline experiments across chunking, embedding, and retrieval configurations using the Azure OpenAI Evaluation SDK.

  • Build automated evaluation frameworks with quality and safety thresholds and human-in-the-loop review processes.

  • Design fine-tuning operations, including dataset versioning, LoRA configuration, model registry, and evaluation against baseline.

CI/CD, Deployment & Observability

CI/CD, Deployment & Observability

Course 3, 12 hours

What you'll learn

  • Design AI CI/CD pipelines with evaluation gates, environment promotion, and rollback using GitHub Actions or Azure DevOps.

  • Implement progressive deployment strategies using Azure API Management as an AI gateway with blue/green, A/B, and canary rollout configurations.

  • Deploy GenAI orchestration logic across managed endpoints, Azure Container Apps, and Foundry Agent Service with versioning and dependency management.

  • Build observability architectures with distributed tracing and LLM-specific monitoring for hallucination, drift, and quality degradation.

What you'll learn

  • Design FinOps governance with token cost modeling, per team chargeback, and cost optimization using Azure API Management.

  • Implement AI governance architectures with unified access layers, RBAC-based model access policies, and audit logging for compliance.

  • Configure content safety operations, including filter profiles, Prompt Shield, and incident response workflows with severity classification.

  • Synthesize a complete end-to-end GenAIOps operating model and assess its maturity using the Microsoft GenAIOps Maturity Model.

What you'll learn

  • Articulate GenAIOps skills and experience for GenAIOps Engineer, ML Platform Engineer, and AI Solutions Architect roles. 

  • Prepare application materials including portfolio, resume, and LinkedIn profile tailored to AI platform and operations roles.

  • Demonstrate interview readiness for GenAIOps positions across technical screening, system design, and behavioral formats.

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Instructor

 Microsoft
423 Courses2,850,565 learners

Offered by

Microsoft

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