Google
IT-поддержка Google Professional Certificate
Google

IT-поддержка Google Professional Certificate

Отличный старт для карьеры в IT. Благодаря навыкам, полученным в этой учебной программе, вы сможете начать работу в IT уже через 3–6 месяцев, даже если у вас ещё нет специального образования и опыта.

Taught in Russian

Google Career Certificates

Top Instructor

2,523 already enrolled

Included with Coursera Plus

Professional Certificate - 5 course series

Earn a career credential that demonstrates your expertise

4.8

(207 reviews)

Beginner level

Recommended experience

6 months at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Приобрести необходимые навыки для начальной позиции в сфере IT-поддержки.

  • Научиться выполнять повседневные задачи IT-поддержки: собирать компьютеры, настраивать беспроводные сети, устанавливать программы, отвечать на запросы клиентов и т. д.

  • Освоить все стадии поддержки клиентов – от обнаружения проблем до их устранения и отладки.

  • Познакомиться с ОС Linux, системами доменных имен, интерфейсом командной строки и двоичным кодом.

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification

Professional Certificate - 5 course series

Earn a career credential that demonstrates your expertise

4.8

(207 reviews)

Beginner level

Recommended experience

6 months at 10 hours a week
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

Placeholder

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google
Placeholder

Get exclusive access to career resources upon completion

  • Resume review

    Improve your resume and LinkedIn with personalized feedback

  • Interview prep

    Practice your skills with interactive tools and mock interviews

  • Career support

    Plan your career move with Coursera's job search guide

¹Based on Coursera learner outcome survey responses, United States, 2021.

Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

Professional Certificate - 5 course series

Основы технической поддержки

Course 122 hours4.8 (157 ratings)

What you'll learn

Skills you'll gain

Category: Ipv4
Category: Устранение неполадок
Category: Сетевая модель
Category: Система доменных имен

Основы компьютерных сетей

Course 233 hours4.9 (65 ratings)

What you'll learn

Skills you'll gain

Category: Устранение неполадок
Category: Поддержка клиентов
Category: Linux
Category: Двоичный код

What you'll learn

Skills you'll gain

Category: Powershell
Category: Интерфейс командной строки
Category: Файловые системы Linux
Category: Linux

What you'll learn

Skills you'll gain

Category: Резервное копирование.
Category: Работа со службами каталогов.
Category: Использование протокола LDAP.

What you'll learn

Skills you'll gain

Category: Кибербезопасность
Category: Шифрование
Category: Сетевая безопасность
Category: Защита в сетях Wi-Fi

Instructor

Google Career Certificates

Top Instructor

Google
324 Courses9,582,040 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

New to Support and Operations? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions