Google

IT-поддержка Google Professional Certificate

Google

IT-поддержка Google Professional Certificate

Отличный старт для карьеры в IT.

Благодаря навыкам, полученным в этой учебной программе, вы сможете начать работу в IT уже через 3–6 месяцев, даже если у вас ещё нет специального образования и опыта.

3,345 already enrolled

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Earn a career credential that demonstrates your expertise

from 302 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Earn a career credential that demonstrates your expertise

from 302 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week

What you'll learn

  • Приобрести необходимые навыки для начальной позиции в сфере IT-поддержки.

  • Научиться выполнять повседневные задачи IT-поддержки: собирать компьютеры, настраивать беспроводные сети, устанавливать программы, отвечать на запросы клиентов и т. д.

  • Освоить все стадии поддержки клиентов – от обнаружения проблем до их устранения и отладки.

  • Познакомиться с ОС Linux, системами доменных имен, интерфейсом командной строки и двоичным кодом.

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Russian
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Основы технической поддержки

Основы технической поддержки

Course 1, 22 hours

What you'll learn

Skills you'll gain

Category: Software Installation
Category: Operating Systems
Category: Package and Software Management
Category: Linux
Category: Computer Hardware
Category: Technical Support
Category: Technical Documentation
Category: Wide Area Networks
Category: Technical Communication
Category: General Networking
Category: Computer Networking
Category: Information Technology
Основы компьютерных сетей

Основы компьютерных сетей

Course 2, 34 hours

What you'll learn

Skills you'll gain

Category: TCP/IP
Category: Computer Networking
Category: Wireless Networks
Category: Network Troubleshooting
Category: Network Security
Category: Routing Protocols
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Data Integrity
Category: Network Model
Category: Network Protocols
Category: Cloud Computing
Category: Cloud Services
Category: Network Routing
Category: General Networking

What you'll learn

Skills you'll gain

Category: Microsoft Windows
Category: Linux Commands
Category: File Management
Category: Linux
Category: Remote Access Systems
Category: Package and Software Management
Category: Command-Line Interface
Category: File Systems
Category: Operating Systems
Category: Software Installation
Category: OS Process Management
Category: Technical Support
Category: Operating System Administration
Category: User Accounts
Category: System Configuration
Category: Linux Administration

What you'll learn

Skills you'll gain

Category: Systems Administration
Category: IT Infrastructure
Category: Active Directory
Category: Disaster Recovery
Category: Server Administration
Category: User Accounts
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Lightweight Directory Access Protocols
Category: Servers
Category: Cloud Computing
Category: Cloud Services
Category: Cloud Infrastructure
Category: System Configuration
Category: Network Administration
Category: IT Management

What you'll learn

Skills you'll gain

Category: Encryption
Category: Data Security
Category: Firewall
Category: Computer Security Awareness Training
Category: Application Security
Category: Cybersecurity
Category: Authorization (Computing)
Category: Information Systems Security
Category: Network Security
Category: Authentications
Category: Security Awareness
Category: Computer Security
Category: Infrastructure Security
Category: IT Security Architecture
Category: Disaster Recovery
Category: Wireless Networks
Category: Hardening
Category: Cyber Attacks

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Google Career Certificates
Google
394 Courses18,514,787 learners

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Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews across IT-поддержка Google

avg. across 5 courses

  • 5 stars

    89.97%

  • 4 stars

    7.19%

  • 3 stars

    0.51%

  • 2 stars

    0%

  • 1 star

    2.31%

IK
Course: Основы технической поддержки

Reviewed on Jun 20, 2021

AN
Course: Основы компьютерных сетей

Reviewed on Jan 16, 2023

DS
Course: Операционные системы и вы: как стать опытным пользователем

Reviewed on Jun 15, 2022

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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.