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IT-поддержка Google Professional Certificate

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Google

IT-поддержка Google Professional Certificate

Отличный старт для карьеры в IT.

Благодаря навыкам, полученным в этой учебной программе, вы сможете начать работу в IT уже через 3–6 месяцев, даже если у вас ещё нет специального образования и опыта.

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Earn a career credential that demonstrates your expertise

from 302 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Earn a career credential that demonstrates your expertise

from 302 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week

What you'll learn

  • Приобрести необходимые навыки для начальной позиции в сфере IT-поддержки.

  • Научиться выполнять повседневные задачи IT-поддержки: собирать компьютеры, настраивать беспроводные сети, устанавливать программы, отвечать на запросы клиентов и т. д.

  • Освоить все стадии поддержки клиентов – от обнаружения проблем до их устранения и отладки.

  • Познакомиться с ОС Linux, системами доменных имен, интерфейсом командной строки и двоичным кодом.

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Russian
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Основы технической поддержки

Основы технической поддержки

Course 1, 22 hours

What you'll learn

Skills you'll gain

Category: Software Installation
Category: Operating Systems
Category: Linux
Category: Package and Software Management
Category: Technical Support
Category: Technical Documentation
Category: Computer Hardware
Category: End User Training and Support
Category: Computer Networking
Category: General Networking
Category: Wide Area Networks
Category: Technical Communication
Category: Computer Systems
Category: Computer Architecture
Category: Hardware Troubleshooting
Category: Software Documentation
Category: Information Technology
Основы компьютерных сетей

Основы компьютерных сетей

Course 2, 34 hours

What you'll learn

Skills you'll gain

Category: TCP/IP
Category: Computer Networking
Category: Network Troubleshooting
Category: Wireless Networks
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Routing Protocols
Category: Network Security
Category: Data Integrity
Category: Network Model
Category: Network Protocols
Category: Cloud Services
Category: General Networking
Category: Cloud Computing
Category: Network Routing

What you'll learn

Skills you'll gain

Category: Microsoft Windows
Category: Linux Commands
Category: Linux
Category: OS Process Management
Category: Package and Software Management
Category: Remote Access Systems
Category: Command-Line Interface
Category: Operating Systems
Category: Software Installation
Category: File Systems
Category: Desktop Support
Category: Linux Administration
Category: Technical Support and Services
Category: Help Desk Support
Category: System Support
Category: System Monitoring
Category: Technical Support
Category: Operating System Administration
Category: User Accounts
Category: System Configuration

What you'll learn

Skills you'll gain

Category: Systems Administration
Category: IT Infrastructure
Category: Active Directory
Category: Servers
Category: Disaster Recovery
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Lightweight Directory Access Protocols
Category: Cloud Computing
Category: Server Administration
Category: IT Management
Category: System Configuration
Category: Network Administration
Category: Identity and Access Management
Category: Information Technology
Category: Technical Support
Category: Cloud Infrastructure
Category: Cloud Services
Category: Operating System Administration
Category: Network Infrastructure
Category: Cloud Platforms

What you'll learn

Skills you'll gain

Category: Encryption
Category: Cryptography
Category: Application Security
Category: Authentications
Category: Computer Security Awareness Training
Category: Cybersecurity
Category: Firewall
Category: Authorization (Computing)
Category: Data Security
Category: Information Systems Security
Category: Network Security
Category: Threat Detection
Category: Cyber Attacks
Category: Computer Security
Category: Disaster Recovery
Category: IT Security Architecture
Category: Security Awareness
Category: Infrastructure Security
Category: Hardening
Category: Threat Management

Earn a career certificate

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Instructor

Google Career Certificates
Google
394 Courses18,085,019 learners

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Google

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Learner since 2021
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Learner reviews across IT-поддержка Google

avg. across 5 courses

  • 5 stars

    89.97%

  • 4 stars

    7.19%

  • 3 stars

    0.51%

  • 2 stars

    0%

  • 1 star

    2.31%

GA
Course: Основы технической поддержки

Reviewed on Nov 8, 2021

AN
Course: Основы компьютерных сетей

Reviewed on Jan 16, 2023

DS
Course: Операционные системы и вы: как стать опытным пользователем

Reviewed on Jun 15, 2022

Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.