Google
Apoio Técnico de TI da Google Professional Certificate
Google

Apoio Técnico de TI da Google Professional Certificate

Este é o seu ponto de partida para uma carreira em TI. Neste programa, vai aprender as aptidões necessárias para desempenhar a função em menos de 6 meses. Não é necessário ter um diploma ou experiência prévia.

Google Career Certificates

Top Instructor

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.9

(223 reviews)

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.9

(223 reviews)

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Adquirir as aptidões necessárias para ter sucesso numa função de TI de nível inicial

  • Aprender a executar tarefas diárias de apoio técnico de TI, incluindo montagem de computadores, redes sem fios, instalação de programas e serviço de apoio ao cliente

  • Aprender a prestar apoio técnico completo ao cliente, desde a identificação de problemas até à resolução e depuração dos mesmos

  • Aprender a utilizar sistemas, incluindo Linux, sistemas de nomes de domínio, interface de linhas de comando e código binário

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Portuguese (Portugal)

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

What you'll learn

Skills you'll gain

Category: Operating Systems
Category: Microsoft Windows
Category: Technical Communication
Category: Linux
Category: Computer Hardware
Category: Technical Support
Category: Software Installation
Category: Hardware Troubleshooting
Category: Information Technology
Category: Help Desk Support
Category: Computer Networking
Category: Unix
Category: Information Privacy

What you'll learn

Skills you'll gain

Category: Network Protocols
Category: Computer Networking
Category: TCP/IP
Category: Virtual Private Networks (VPN)
Category: Network Model
Category: Wide Area Networks
Category: Dynamic Host Configuration Protocol (DHCP)
Category: OSI Models
Category: Proxy Servers
Category: Wireless Networks
Category: Routing Protocols
Category: Network Troubleshooting
Category: Network Security
Category: Servers
Category: Network Architecture
Category: VPN Clients

What you'll learn

Skills you'll gain

Category: File Management
Category: Help Desk Support
Category: OS Process Management
Category: Microsoft Windows
Category: Linux
Category: Linux Commands
Category: Command-Line Interface
Category: Package and Software Management
Category: File Systems
Category: Software Installation
Category: Technical Support
Category: System Configuration
Category: Linux Administration
Category: Desktop Support
Category: Remote Access Systems
Category: Virtualization
Category: User Accounts
Category: Virtual Machines
Category: Operating Systems
Category: System Monitoring

What you'll learn

Skills you'll gain

Category: Systems Administration
Category: IT Infrastructure
Category: Virtualization
Category: Active Directory
Category: Servers
Category: Lightweight Directory Access Protocols
Category: User Accounts
Category: Disaster Recovery
Category: Network Administration
Category: Windows Servers
Category: Cloud Computing
Category: Cloud Infrastructure
Category: Linux Servers
Category: User Provisioning
Category: Data Storage
Category: Server Administration
Category: Technical Support

What you'll learn

Skills you'll gain

Category: Encryption
Category: Network Security
Category: Authentications
Category: Authorization (Computing)
Category: Patch Management
Category: Security Strategy
Category: Cybersecurity
Category: Firewall
Category: Security Awareness
Category: Data Encryption Standard
Category: Wireless Networks
Category: Information Systems Security
Category: Identity and Access Management
Category: Malware Protection
Category: Virtual Private Networks (VPN)
Category: Application Security
Category: Threat Detection

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Google Career Certificates

Top Instructor

Google
336 Courses13,217,578 learners

Offered by

Google

Why people choose Coursera for their career

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Learner since 2021
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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.