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Google IT Support (Deutsch) Professional Certificate

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Google

Google IT Support (Deutsch) Professional Certificate

Ihr Start in eine erfolgreiche IT-Karriere.

Im Rahmen dieses Programms werden Ihnen innerhalb von 3 bis 6 Monaten wichtige Kenntnisse und Fähigkeiten für eine Karriere in der IT vermittelt. Sie brauchen dafür keinerlei Vorkenntnisse oder vorherige Abschlüsse.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

3,477 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

from 211 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 211 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Die nötigen Grundkenntnisse für einen Einstieg in der IT-Branche

  • Ausführung alltäglicher IT-Supportaufgaben, darunter den Zusammenbau von Computern, WLAN-Einrichtung und -verwaltung, Installation von Programmen und Kundenservice

  • Bereitstellung von Kundensupport, von der Identifizierung eines Problems bis hin zu Fehlerbehebung und Debugging

  • Beherrschung von Systemen und Konzepten wie Linux, Domain Name Systems, der Befehlszeile und binären Codes

Details to know

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Industry certification
Taught in German

See how employees at top companies are mastering in-demand skills

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Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Grundlagen des technischen Supports

Grundlagen des technischen Supports

Course 1, 23 hours

What you'll learn

Skills you'll gain

Category: Operating Systems
Category: Package and Software Management
Category: Software Installation
Category: Microsoft Windows
Category: Computer Hardware
Category: General Networking
Category: Technical Documentation
Category: Hardware Troubleshooting
Category: Help Desk Support
Category: Linux
Category: Network Security
Category: Technical Support and Services
Category: Technical Support
Category: Information Privacy
Category: End User Training and Support
Category: Technical Communication
Category: Network Troubleshooting
Category: Computer Networking
Category: Information Technology
Category: Mac OS
Die Bits und Bytes von Computernetzwerken

Die Bits und Bytes von Computernetzwerken

Course 2, 36 hours

What you'll learn

Skills you'll gain

Category: Network Protocols
Category: TCP/IP
Category: Computer Networking
Category: Network Model
Category: Network Troubleshooting
Category: Wireless Networks
Category: Wide Area Networks
Category: OSI Models
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Virtual Private Networks (VPN)
Category: Routing Protocols
Category: Networking Hardware
Category: Network Security
Category: Network Routing
Category: Desktop Support
Category: General Networking
Category: Network Routers
Category: Telecommunications
Category: VPN Clients
Betriebssysteme und Sie: Power User werden

Betriebssysteme und Sie: Power User werden

Course 3, 38 hours

What you'll learn

Skills you'll gain

Category: Linux Commands
Category: Microsoft Windows
Category: File Systems
Category: OS Process Management
Category: Software Installation
Category: Package and Software Management
Category: Command-Line Interface
Category: Linux
Category: Remote Access Systems
Category: System Monitoring
Category: User Accounts
Category: Systems Administration
Category: Operating Systems
Category: Desktop Support
Category: System Configuration
Category: Event Monitoring
Category: Linux Administration
Category: System Support
Category: System Software
Category: Operating System Administration
Systemverwaltung und IT-Infrastrukturdienste

Systemverwaltung und IT-Infrastrukturdienste

Course 4, 31 hours

What you'll learn

Skills you'll gain

Category: Disaster Recovery
Category: Active Directory
Category: Network Infrastructure
Category: IT Infrastructure
Category: Systems Administration
Category: Lightweight Directory Access Protocols
Category: Service Management
Category: Server Administration
Category: Cloud Services
Category: Operating System Administration
Category: Cloud Management
Category: IT Management
Category: Servers
Category: Cloud Infrastructure
Category: Security Management
Category: Cloud Platforms
Category: Cloud Computing
Category: Data Maintenance
Category: Infrastructure Architecture
Category: Information Technology
IT-Sicherheit: Grundlagen für Sicherheitsarchitektur

IT-Sicherheit: Grundlagen für Sicherheitsarchitektur

Course 5, 38 hours

What you'll learn

Skills you'll gain

Category: Malware Protection
Category: Cryptography
Category: Encryption
Category: Network Security
Category: Authentications
Category: Cybersecurity
Category: IT Security Architecture
Category: Network Monitoring
Category: Security Strategy
Category: Authorization (Computing)
Category: Firewall
Category: Security Management
Category: Threat Management
Category: Information Systems Security
Category: Application Security
Category: Security Awareness
Category: Hardening
Category: Data Security
Category: Cyber Attacks
Category: Computer Security

Earn a career certificate

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Instructors

Onlea support

Top Instructor

17 Courses293,665 learners
Google Career Certificates
Google
386 Courses16,531,809 learners

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Google

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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.