Google

Google IT Support (Deutsch) Professional Certificate

Labor Day starts with $70+ in savings on Coursera Plus. Save 40% for 3 months.

Google

Google IT Support (Deutsch) Professional Certificate

Ihr Start in eine erfolgreiche IT-Karriere.

Im Rahmen dieses Programms werden Ihnen innerhalb von 3 bis 6 Monaten wichtige Kenntnisse und Fähigkeiten für eine Karriere in der IT vermittelt. Sie brauchen dafür keinerlei Vorkenntnisse oder vorherige Abschlüsse.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

3,487 already enrolled

Included with Coursera PlusLearn more

Ask Coursera

Earn a career credential that demonstrates your expertise

from 211 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 211 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Die nötigen Grundkenntnisse für einen Einstieg in der IT-Branche

  • Ausführung alltäglicher IT-Supportaufgaben, darunter den Zusammenbau von Computern, WLAN-Einrichtung und -verwaltung, Installation von Programmen und Kundenservice

  • Bereitstellung von Kundensupport, von der Identifizierung eines Problems bis hin zu Fehlerbehebung und Debugging

  • Beherrschung von Systemen und Konzepten wie Linux, Domain Name Systems, der Befehlszeile und binären Codes

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in German

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Grundlagen des technischen Supports

Grundlagen des technischen Supports

Course 1, 23 hours

What you'll learn

Skills you'll gain

Category: Software Installation
Category: Operating Systems
Category: Linux
Category: Package and Software Management
Category: Microsoft Windows
Category: Computer Hardware
Category: Help Desk Support
Category: General Networking
Category: Hardware Troubleshooting
Category: Technical Documentation
Category: Operating System Administration
Category: Technical Support
Category: Information Privacy
Category: Desktop Support
Category: Computer Networking
Category: Technical Support and Services
Category: End User Training and Support
Category: Technical Communication
Category: Information Technology
Die Bits und Bytes von Computernetzwerken

Die Bits und Bytes von Computernetzwerken

Course 2, 36 hours

What you'll learn

Skills you'll gain

Category: Network Protocols
Category: TCP/IP
Category: Computer Networking
Category: Network Model
Category: Wide Area Networks
Category: Network Troubleshooting
Category: Wireless Networks
Category: Virtual Private Networks (VPN)
Category: OSI Models
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Routing
Category: Routing Protocols
Category: Network Security
Category: Networking Hardware
Category: Telecommunications
Category: Desktop Support
Category: VPN Clients
Category: General Networking
Category: Network Routers
Betriebssysteme und Sie: Power User werden

Betriebssysteme und Sie: Power User werden

Course 3, 38 hours

What you'll learn

Skills you'll gain

Category: Linux Commands
Category: Microsoft Windows
Category: File Systems
Category: Software Installation
Category: Package and Software Management
Category: OS Process Management
Category: Linux
Category: Command-Line Interface
Category: System Monitoring
Category: Remote Access Systems
Category: User Accounts
Category: Operating Systems
Category: System Software
Category: Operating System Administration
Category: System Support
Category: Linux Administration
Category: System Configuration
Category: Event Monitoring
Category: Desktop Support
Category: Systems Administration
Systemverwaltung und IT-Infrastrukturdienste

Systemverwaltung und IT-Infrastrukturdienste

Course 4, 31 hours

What you'll learn

Skills you'll gain

Category: Network Infrastructure
Category: Systems Administration
Category: Disaster Recovery
Category: Active Directory
Category: IT Infrastructure
Category: Cloud Services
Category: Server Administration
Category: Lightweight Directory Access Protocols
Category: IT Management
Category: Information Technology Operations
Category: Operating System Administration
Category: Technical Support and Services
Category: Infrastructure Architecture
Category: Cloud Computing
Category: Information Technology
Category: Servers
Category: Data Maintenance
Category: Cloud Infrastructure
Category: Cloud Management
Category: Security Management
IT-Sicherheit: Grundlagen für Sicherheitsarchitektur

IT-Sicherheit: Grundlagen für Sicherheitsarchitektur

Course 5, 38 hours

What you'll learn

Skills you'll gain

Category: Network Security
Category: Cryptography
Category: Encryption
Category: Cybersecurity
Category: Authorization (Computing)
Category: Authentications
Category: Security Strategy
Category: IT Security Architecture
Category: Enterprise Security
Category: Application Security
Category: Computer Security
Category: Cryptographic Protocols
Category: Computer Security Awareness Training
Category: Data Security
Category: Threat Management
Category: Security Management
Category: Identity and Access Management
Category: Security Controls
Category: Information Systems Security
Category: Security Awareness

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support

Top Instructor

17 Courses294,681 learners
Google Career Certificates
Google
387 Courses17,786,308 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.