Google

Google IT Support (Deutsch) Professional Certificate

Google

Google IT Support (Deutsch) Professional Certificate

Ihr Start in eine erfolgreiche IT-Karriere.

Im Rahmen dieses Programms werden Ihnen innerhalb von 3 bis 6 Monaten wichtige Kenntnisse und Fähigkeiten für eine Karriere in der IT vermittelt. Sie brauchen dafür keinerlei Vorkenntnisse oder vorherige Abschlüsse.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

3,495 already enrolled

Included with Coursera PlusLearn more

Earn a career credential that demonstrates your expertise

from 211 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Earn a career credential that demonstrates your expertise

from 211 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week

What you'll learn

  • Die nötigen Grundkenntnisse für einen Einstieg in der IT-Branche

  • Ausführung alltäglicher IT-Supportaufgaben, darunter den Zusammenbau von Computern, WLAN-Einrichtung und -verwaltung, Installation von Programmen und Kundenservice

  • Bereitstellung von Kundensupport, von der Identifizierung eines Problems bis hin zu Fehlerbehebung und Debugging

  • Beherrschung von Systemen und Konzepten wie Linux, Domain Name Systems, der Befehlszeile und binären Codes

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in German
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Grundlagen des technischen Supports

Grundlagen des technischen Supports

Course 1, 23 hours

What you'll learn

Skills you'll gain

Category: Operating Systems
Category: Software Installation
Category: Microsoft Windows
Category: Linux
Category: Package and Software Management
Category: Technical Documentation
Category: General Networking
Category: Computer Hardware
Category: Information Technology
Category: End User Training and Support
Category: Computer Networking
Category: Technical Communication
Category: Technical Support
Category: Information Privacy
Die Bits und Bytes von Computernetzwerken

Die Bits und Bytes von Computernetzwerken

Course 2, 36 hours

What you'll learn

Skills you'll gain

Category: TCP/IP
Category: Computer Networking
Category: Network Protocols
Category: Network Model
Category: Wireless Networks
Category: Virtual Private Networks (VPN)
Category: OSI Models
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Troubleshooting
Category: Network Security
Category: Network Routing
Category: General Networking
Betriebssysteme und Sie: Power User werden

Betriebssysteme und Sie: Power User werden

Course 3, 38 hours

What you'll learn

Skills you'll gain

Category: Microsoft Windows
Category: File Management
Category: File Systems
Category: Package and Software Management
Category: OS Process Management
Category: Software Installation
Category: Command-Line Interface
Category: Linux
Category: System Monitoring
Category: Virtualization
Category: Remote Access Systems
Category: User Accounts
Category: System Configuration
Category: Operating System Administration
Category: Operating Systems
Category: System Support
Category: Virtualization and Virtual Machines
Systemverwaltung und IT-Infrastrukturdienste

Systemverwaltung und IT-Infrastrukturdienste

Course 4, 31 hours

What you'll learn

Skills you'll gain

Category: Virtualization
Category: IT Infrastructure
Category: User Accounts
Category: Active Directory
Category: Network Infrastructure
Category: Systems Administration
Category: Disaster Recovery
Category: Lightweight Directory Access Protocols
Category: Server Administration
Category: System Configuration
Category: Servers
Category: Cloud Infrastructure
Category: Cloud Management
Category: IT Management
IT-Sicherheit: Grundlagen für Sicherheitsarchitektur

IT-Sicherheit: Grundlagen für Sicherheitsarchitektur

Course 5, 38 hours

What you'll learn

Skills you'll gain

Category: Cryptography
Category: Network Security
Category: Encryption
Category: Authentications
Category: IT Security Architecture
Category: Cybersecurity
Category: Authorization (Computing)
Category: Firewall
Category: Information Systems Security
Category: Virtual Private Networks (VPN)
Category: Enterprise Security
Category: Disaster Recovery
Category: Security Awareness
Category: System Configuration
Category: Computer Security Awareness Training
Category: Wireless Networks
Category: Computer Security

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support
Top Instructor
17 Courses295,419 learners
Google Career Certificates
Google
394 Courses18,609,657 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews across Google IT Support (Deutsch)

avg. across 5 courses

  • 5 stars

    80.61%

  • 4 stars

    14.62%

  • 3 stars

    2.04%

  • 2 stars

    1.36%

  • 1 star

    1.36%

HM
Course: Grundlagen des technischen Supports

Reviewed on Jul 28, 2022

MD
Course: Die Bits und Bytes von Computernetzwerken

Reviewed on May 27, 2023

IN
Course: Systemverwaltung und IT-Infrastrukturdienste

Reviewed on Oct 4, 2022

Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.