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Professional Skills for Career Success

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Professional Skills for Career Success

Instructor: Wiley Skills Network

Included with

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11 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

11 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Identify the evolving expectations of modern professionals and clients
Understand the impact of AI on career development and relevance
Build a strong personal brand across physical and digital environments

Details to know

Shareable certificate

Add to your LinkedIn profile

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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There are 11 modules in this course

Based on the best-selling book, The Professional, by Tony Frost. This course provides a modern perspective on professional development in an AI-driven world. It combines practical strategies with reflective insights to help learners navigate change confidently, align their purpose with performance, and build future-ready skills. By focusing on career growth and resilience, this course enables professionals to adapt to rapidly changing environments.

Through a two-part approach, learners first explore the evolving demands of modern professionalism, followed by a tactical playbook for personal and career development. This course empowers professionals with real-world practices, reflective prompts, and models to grow, adapt, and lead with purpose in an AI-driven world. What sets this course apart is its integration of theory with real-world applications, offering both external trends and internal strategies for sustainable career growth. It focuses on creating adaptive mindsets, building personal brands, and ensuring long-term resilience in professional success. This course is ideal for mid to senior-level professionals, consultants, and leaders seeking to grow and adapt in a changing world. Though not required, having some prior business experience will help you get the most out of this course. Perfect for those ready to reflect, evolve, and lead effectively. From The Professional First published 2025 by John Wiley & Sons Australia, Ltd Copyright © Tony Frost 2025 Used by arrangement with John Wiley & Sons, Inc.

Module details

In this section, we examine professionalism through core values, distinguishing traits of good and great professionals, and identifying behaviors that undermine trust and integrity.

What's included

2 videos2 readings1 assignment

In this section, we examine AI's impact on professional roles, automation's role in industry evolution, and strategies for adapting to AI-driven changes in the workforce.

What's included

1 video5 readings1 assignment

In this section, we examine how to identify client needs through structured inquiry and develop tailored service strategies for professional service firms and in-house roles, emphasizing client-centric approaches for competitive advantage.

What's included

1 video7 readings1 assignment

1 videoTotal 1 minute

What do (and will) your clients want? - Overview Video1 minute

7 readingsTotal 70 minutes

Introduction10 minutes
Clients of Professional Service Firms10 minutes
Clients of In-House Professionals10 minutes
Working on the Best Clients and Best Matters10 minutes
How to Find Out What Your Clients Want10 minutes
What Will Clients Want in the Future?10 minutes
In Play10 minutes

1 assignmentTotal 10 minutes

Navigating Client Interactions and Professional Responsibilities10 minutes

In this section, we explore employer expectations, workplace inclusivity, and feedback strategies to foster professional growth and positive engagement.

What's included

1 video6 readings1 assignment

1 videoTotal 1 minute

What Employers Want (and Should Do) - Overview Video1 minute

6 readingsTotal 60 minutes

Introduction10 minutes
Employee Engagement10 minutes
Performance Reviews10 minutes
Appreciation, Praise and Recognition Are Really Powerful10 minutes
Artificial Intelligence10 minutes
Energising Eight Motivational Factors10 minutes

1 assignmentTotal 10 minutes

Employer Strategies for Talent Retention and Development10 minutes

In this section, we explore self-care as a foundation for professional resilience, emphasizing strategies to prevent burnout, improve sleep, and enhance mental clarity for sustained effectiveness.

What's included

1 video6 readings1 assignment

In this section, we examine motivation's role in career success, analyze global engagement data, and explore strategies for personal and professional growth.

What's included

1 video4 readings1 assignment

In this section, we explore lifelong learning strategies, the role of curiosity in career growth, and designing personal development plans for sustained relevance and fulfillment.

What's included

1 video5 readings1 assignment

1 videoTotal 1 minute

Lifelong Learning, Development and Curiosity - Overview Video1 minute

5 readingsTotal 40 minutes

Introduction5 minutes
Adult Learning10 minutes
Learning in the Age of Artificial Intelligence and Complexity10 minutes
Adult Development Theory10 minutes
In Play5 minutes

1 assignmentTotal 10 minutes

Exploring Mind Development and Learning Strategies10 minutes

In this section, we explore prime capabilities and enablers to build AI-proof skills, differentiate between capabilities and competencies, and develop future-ready traits for workforce success.

What's included

1 video6 readings1 assignment

1 videoTotal 1 minute

Prime Capabilities and Enablers: Become AI-proof - Overview Video1 minute

6 readingsTotal 50 minutes

Introduction5 minutes
An Introduction to Prime Capabilities and Enablers10 minutes
Prime Capabilities and Enablers: Why Bother?10 minutes
Prime Capabilities and Enablers in the Age of AI10 minutes
Tasks5 minutes
Bringing It All Together: A Practical Template10 minutes

1 assignmentTotal 10 minutes

Human Advantage in the Age of AI10 minutes

In this section, we cover seven career accelerants, including planning, feedback, and emotional intelligence.

What's included

1 video7 readings1 assignment

1 videoTotal 1 minute

The Seven Accelerants to Supercharge Your Career - Overview Video1 minute

7 readingsTotal 65 minutes

Introduction5 minutes
Planning10 minutes
Feedback/advice10 minutes
Deliberate Practice10 minutes
Mentors10 minutes
Emotional Intelligence10 minutes
Executive Presence10 minutes

1 assignmentTotal 10 minutes

The Seven Accelerants to Supercharge Your Career10 minutes

In this section, we explore intentional brand building to enhance professional visibility and credibility, emphasizing alignment of actions with brand intentions and differentiation from reputation.

What's included

1 video4 readings1 assignment

In this section, we explore defining success through personal and professional criteria, emphasizing relationships and the Five Ps framework for evaluating life goals.