John Wiley & Sons

Leading Relationships

John Wiley & Sons

Leading Relationships

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

8 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

8 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Recognize how trust impacts business performance

  • Assess relationship maturity using a five-level framework

  • Address broken agreements without damaging trust

Details to know

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Recently updated!

October 2026

Assessments

11 assignments

Taught in English

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There are 10 modules in this course

This module explores the critical role of relationships in business, focusing on how trust, collaboration, and communication influence organizational performance and employee satisfaction. It provides insights into the impact of interpersonal dynamics on business outcomes and highlights strategies for fostering positive workplace interactions.

What's included

1 video4 readings1 assignment

This module explores the foundational elements of building and maintaining trust in relationships. It covers behaviors that foster trust, the impact of low-trust environments, and how consistent, respectful actions shape both personal and professional connections.

What's included

1 video2 readings1 assignment

This module explores how personal biases, unmet needs, and competitive behaviors can hinder the development of strong relationships. It provides practical insights into identifying trust-building actions and evaluating strategies for mutual benefit in both personal and professional contexts. Learners will gain a deeper understanding of the dynamics that influence relationship success.

What's included

1 video3 readings1 assignment

This module explores the importance of basic acknowledgment behaviors such as greetings and eye contact in building respect and fostering healthy interactions. It addresses how these actions contribute to emotional maturity and cultural awareness in personal and professional relationships. Learners will gain strategies for improving their own behavior and recognizing maturity in others.

What's included

1 video4 readings1 assignment

This module focuses on mastering the art of exchanging facts clearly and maintaining agreements in professional settings. Learners will gain strategies to address broken agreements constructively and preserve relationships. It also covers practical scripts and examples for handling difficult conversations with clarity and professionalism.

What's included

1 video8 readings1 assignment

This module explores strategies for managing differing opinions in professional settings, focusing on building respect, understanding, and effective business cases. Learners will develop skills in navigating disagreements and fostering collaborative relationships. The content emphasizes mature communication and decision-making in diverse perspectives.

What's included

1 video2 readings1 assignment

This module explores the importance of vulnerability, feedback, and ego management in effective collaboration. Learners will gain skills in delivering and receiving constructive feedback, understanding the negativity bias, and leveraging strengths while addressing weaknesses. It emphasizes how emotional intelligence and maturity can enhance team performance and personal growth.

What's included

1 video10 readings1 assignment

This module explores the differences between intrinsic and extrinsic motivators, helping learners identify how these factors influence career choices and long-term goals. It also examines the challenges and rewards of operating at a high level of maturity in professional settings. Learners will gain insight into aligning personal values with workplace success.

What's included

1 video2 readings1 assignment

This module explores the impact of individual maturity levels on relationships, focusing on how to identify and navigate differences in emotional and social development. Learners will gain strategies for improving communication, managing conflicts, and understanding the dynamics of interpersonal growth.

What's included

1 video3 readings1 assignment

This module explores the concept of Level Five leadership, focusing on how self-awareness and emotional intelligence shape effective leadership. It covers strategies for building a strong professional brand and managing relationships without ego-driven interference. Learners will gain insights into leadership maturity and its impact on team dynamics and organizational success.

What's included

1 video5 readings2 assignments

Instructor

Wiley Skills Network
John Wiley & Sons
236 Courses27,975 learners

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