In this course, you will cover the fundamentals of human capital management with a focus on the retail industry. Professor Matthew Bidwell will start by examining the critical role that people play in creating value within any business, and will then assess how that value is fostered by various organizational practices. Professor Bidwell then does a deep-dive into some of the practices that drive organizational success: how to hire effectively; how to develop and retain a skilled workforce; and to motivate employees to contribute to organizational success. By the end of this course, you will have a better understanding of how human capital contributes to the success of the business, a critical role in shaping your organizational capacity.

Managing Human Capital in Retail
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Managing Human Capital in Retail
This course is part of Omnichannel Retail Strategy Specialization

Instructor: Matthew Bidwell
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Skills you'll gain
- Workforce Development
- Staff Management
- Organizational Strategy
- Human Resource Strategy
- Compensation Analysis
- Team Motivation
- Employee Retention
- Workforce Planning
- Workforce Management
- Retail Store Operations
- Employee Performance Management
- Talent Management
- Human Resources
- People Management
- Compensation Strategy
- Employee Training
- Human Capital
- Compensation and Benefits
- Employee Engagement
- Human Resources Management and Planning
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Reviewed on Feb 2, 2023
The clearest and best source of information on recruitment and workforce management that I have ever been fortunate enough to come across.
Reviewed on Jul 16, 2025
Always loved the insights from Prof. Bidwell and his charming sense of humour
Reviewed on Oct 6, 2021
The course was quite basic but very insightful overall






