This course introduces the fundamentals of user research methods and practices. Understanding users, identifying their concerns, and addressing their frustrations are key to designing usable, engaging, and persuasive UX products. The course explores various techniques for gathering insightful user data, offering participants the opportunity to delve into user behavior and learn how to interpret this data to uncover opportunities for design improvement.
User Research Methods and Practices
User Research Methods and Practices
This course is part of Foundations and Advanced Practices in UX Design Specialization
Instructor: Keyur Sorathia
Included with 
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
10 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
February 2025
Assessments
6 assignments
Taught in English
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This course is part of the Foundations and Advanced Practices in UX Design Specialization
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There are 6 modules in this course
This course introduces the fundamentals of user research methods and practices, focusing on understanding users, identifying their concerns, and addressing frustrations. Key to designing engaging and effective UX products, it covers various techniques for gathering insightful user data. Participants will explore user behavior nuances and learn to interpret behavioral data to uncover opportunities for impactful design solutions.
What's included
2 videos3 readings1 discussion prompt
This module introduces audits as a key component of the research stage, covering their importance, methods, and objectives. It also includes a detailed lesson on literature research and conducting competitive analysis.
What's included
6 videos5 readings1 assignment
This module introduces stakeholder and expert interviews, covering their roles, learning objectives, and expected outcomes. It also introduces user research, its objectives, and commonly used research methods.
What's included
4 videos8 readings1 assignment
This module covers the planning and execution of user research, focusing on contextual inquiry. It explores defining study objectives, team building, roles and responsibilities of each team member, and the six phases of conducting contextual inquiry with target users.
What's included
6 videos5 readings1 assignment
This module introduces two qualitative user research methods: focus group studies and self-documentation. It explores their advantages, challenges, and their practical applications.
What's included
5 videos3 readings1 assignment
This module introduces systematic methods for modeling and analyzing user research insights. It covers techniques such as affinity analysis, activity diagrams, and decision trees, enabling the identification and presentation of clear, concrete and actionable findings.
What's included
6 videos5 readings2 assignments1 plugin
Instructor
Offered by
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