Examines today’s evolving environment, in which effective utilization of human resources is a source of competitive advantage. To maximize the contribution of organizational members, managers must be able to understand, diagnose, and influence workplace behavior in the context of change. Topics include management of cross-functional teams and boundaryless organizations. Emphasis is on the role of corporate culture and distributed leadership.
Understanding & Influencing Workplace Behavior
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Beginner level
No prior experience required
15 hours to complete
3 weeks at 5 hours a week
Flexible schedule
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Recently updated!
August 2024
Assessments
18 assignments
Taught in English
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There are 4 modules in this course
This module, you will explore business principles through the captivating example of C&S Grocers. Discover the difference between hands-on and hands-off leadership, unravel the power of the CEE model, and delve into the transformative actions of Rick Cohen and self-managed teams.
What's included
10 videos5 readings5 assignments2 discussion prompts
This module is all about the dynamics of power and influence within organizations. Using the Hollywood film 12 Angry Men as a case study, you will analyze different bases of power and understand the significance of balancing advocacy and inquiry. You will also learn various tactics for influencing others and explore the persuasive techniques of Logos, Pathos, and Ethos.
What's included
7 videos1 reading5 assignments1 discussion prompt
This Module, you will delve into the case study of Jean-Claude Biver, a prominent figure in the watchmaking industry. You will explore the importance of building, growing, and maintaining organizations. You will also examine the roles of Beacons, Architects, and Change Agents in driving positive change and organizational transformation.
What's included
5 videos4 assignments1 discussion prompt
This module revolves around the Tessei Case Study, where you will explore change strategies and a Change Management Model. You will learn criteria for assessing the effectiveness of change initiatives and explore key factors contributing to successful organizational change.
What's included
5 videos4 readings4 assignments1 peer review1 discussion prompt
Instructor
Offered by
Recommended if you're interested in Leadership and Management
Coursera Instructor Network
University of Illinois Urbana-Champaign
Northwestern University
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