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The Digital Divide

The Digital Divide

This course is part of Goodwill® Digital Navigator Certificate Specialization

Instructor: Goodwill Academy

1,568 already enrolled

Included with

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3 modules

Gain insight into a topic and learn the fundamentals.

31 reviews

Beginner level

Recommended experience

7 hours to complete

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

31 reviews

Beginner level

Recommended experience

7 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

What is the Digital Divide?
How the digital divide impact the learner and their community.
How to navigate the digital divide.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

15 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the Goodwill® Digital Navigator Certificate Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 3 modules in this course

This course, co-developed by Goodwill Industries International and World Education, is for anyone who wants to understand what it means to work in the 21st Century Workplace and support individuals who want to navigate our complex digital landscape and help others to safely engage in online activities and flourish in a technology-driven landscape.

Module details

In this module, you will learn to apply the six foundational principles of digital inclusion (digital inclusion, digital exclusion, digital equity, digital divide, digital redlining, digital literacy) to your own communities. You will make connections to what you already know about digital inclusion and the content introduced in this section.

What's included

11 videos4 readings4 assignments3 discussion prompts

11 videosTotal 50 minutes

What Is Digital Inclusion?9 minutes
What Are Digital Skills?7 minutes
Empowering Lives: Digital Navigators Bridging the Divide5 minutes
Lesson 2: The Power of Navigation Services3 minutes
The Digital Divide3 minutes
Digital Access and Digital Equity6 minutes
Lesson 3: Digital Literacy2 minutes
Digital Literacy Versus Digital Skills4 minutes
Digital Navigator Programs4 minutes
Why Digital Navigators Matter4 minutes
My Connection: Why It Matters4 minutes

4 readingsTotal 50 minutes

About Goodwill and World Education5 minutes
Learning on Coursera5 minutes
Welcome to the Digital Navigator Specialization Certificate!30 minutes
Create Your Resource Toolkit10 minutes

4 assignmentsTotal 40 minutes

From the Inside Out: Examining Your Connection to Digital Equity10 minutes
What would you do?20 minutes
Set a Digital Skill or Literacy Goal5 minutes
Define the Term5 minutes

3 discussion promptsTotal 30 minutes

Why do you want to be a digital navigator?10 minutes
Which Digital Skills Do You Use?10 minutes
How to Promote Digital Equity in Your Community10 minutes

In this module, you will make high-level connections to digital navigation services to assess your local community’s digital service needs. You will practice assessing your community needs using real-world data on broadband access locally.

What's included

16 videos7 assignments1 discussion prompt

16 videosTotal 65 minutes

Lesson 1: Mapping the Digital Divide in Your Community3 minutes
Embracing Cultural Competency in Digital Navigation8 minutes
Introduction to Broadband Maps3 minutes
How to Explore a Broadband Map3 minutes
Global Digital Divide5 minutes
Lesson 2: The Power of Navigation Services3 minutes
Setting the Stage: The Range of Navigation Services5 minutes
Connecting Communities through Digital Navigation5 minutes
Community Context and Needs5 minutes
Building for Success5 minutes
Lesson 3: Assessing Community Needs 3 minutes
Assessing My Skills3 minutes
What My Community Needs4 minutes
Community Engagement4 minutes
The Tools I Already Have3 minutes
We’re Stronger Together4 minutes

7 assignmentsTotal 45 minutes

Demonstrating Cultural Competence5 minutes
What Does "Cultural Competence" Mean to You?5 minutes
Tailoring Your Approach to Your Client5 minutes
Designing for Community Needs5 minutes
Which Needs Do You Feel Confident Addressing?10 minutes
Using Data-Gathering Tools5 minutes
Take Stock of Potential Staff and Volunteers10 minutes

1 discussion promptTotal 60 minutes

Research a Partner or Funding Opportunity60 minutes

In this module, you will understand the role of a digital navigator, explore navigation and digital resilience ecosystems, and learn foundational skills for effective digital navigation.