Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DT

Aug 30, 2020

I enjoy this course and highly recommend it to students with now prior experience in the IT area. I also recommend this course to students who are returning to the IT area and need a freshener course.

PL

Aug 1, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

Filter by:

8701 - 8725 of 10,000 Reviews for Technical Support Fundamentals

By Charles N

Jul 5, 2019

I enjoyed this course and have recommended it to several people wishing to make a career change.

By Johnathan R

Dec 15, 2018

I love this course, best experience and easy to understand. I’m glad my wife told me about this.

By Roxanne M

Aug 27, 2018

Great course. A series of short clips that are engaging, loaded with information, and fun facts.

By Alexandro d S s

Mar 7, 2018

Love taking this course, I have learned a lot, simple things does make the difference.

thank you.

By Ty'Shad S

Mar 2, 2018

This course was very informative and helpful with learning the fundamentals of IT Support tasks.

By Charlton P

Feb 16, 2018

Great beginner course! Looking forward to the next IT course in the IT Support Specialist series

By abdullah m

Oct 30, 2024

thank you for this interesting course . But is there a certificate for this part of the course?

By Joseph M

Oct 17, 2024

A very informative and helpful course for me and for those who are new or not familiar to tech.

By Roberto S L P

Apr 12, 2024

Excelent expirience, I encourage everyone to take this course to get started in the world of IT

By Monica

Feb 26, 2024

I learned so much information doing this course. Its been a great start to the new career goals

By srikanth

Sep 1, 2023

I liked this course content. This will surely help me to land my job in IT industry. Thank you.

By Tari M

Aug 9, 2023

Wonderful course. It was very easy to understand with lots of quality information. Thank You!!!

By Alexander T

Aug 8, 2023

Very good for beginners and people who have some experience with computers. Highly recommended!

By Luke N

Jul 15, 2023

A great, well-paced and fun introduction of the fundamentals. I'm excited for the next course.

By mkl m

Jun 25, 2023

Superb and excellent! Interactive and Fun. Hands-on and Practical Learning even via online mode

By AFAQ A

May 19, 2023

The course is really very good for beginners , Google made this course very easy and learnable.

By Percival F

May 15, 2023

One of the most comprehensive, concise and easy to follow course.. Thanks you Google form this

By EWENIKE E N

May 5, 2023

it was a wonderful time learning different skills and ways to be a good customer support person

By Raphael M

Apr 13, 2023

This is a well crafted course with very good content that has been simply explained. Thank you.

By JT A

Mar 7, 2023

Fantastic Certificate. Thank you google. Look forward to getting more IT and Tech certificates.

By Roy B

Feb 7, 2023

Google can teach babies to be IT Support Engineers. Intelligently crafted, cunningly conceived.

By William P

Jan 25, 2023

This is a fun and engaging course so far and I can not wait to continue on my learning journey.

By Deleted A

Dec 21, 2022

I especially enjoyed the vides of the Google employees sharing their journeys. Very inspiring.

By Ejiogu A k

Dec 6, 2022

very happy to receive and learn first hand from this platform, this is a start to bigger things

By Md.Monirul I

Nov 21, 2022

Very informative course for starting IT career and also good for non-technical person as well .