Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

TP

Apr 12, 2021

This course was a friendly and educational start to the certificate, I will recommend this to anyone either looking to develop skills in IT or if they just want to gather more skills for personal use.

FK

Mar 9, 2018

An excellent introductory course. The all around material was well presented, the instructors are doing a great job passing on their knowledge. The weekly assignments were interesting and fun to take.

Filter by:

4326 - 4350 of 10,000 Reviews for Technical Support Fundamentals

By Sean M C S

Feb 28, 2021

This was really good course. I love the fact it covered more than the average test. I would recommend this as the standard for anyone interested in the IT field.

By andrea l

Feb 18, 2021

I really enjoyed this segment of the program! It taught me much of the history and engineering side of computers that I have always wanted to have knowledge of!

By Anish S

Feb 5, 2021

This course really opens the gate where we can dive more deeper. Very interesting and important courses are included. I am definitely moving forward for new one.

By Sofia C

Nov 20, 2020

It was great learning about IT; there is so much to the technology field I wasn't aware of. I am excited to keep learning more about the complexity of computers.

By Héctor M C T

Nov 3, 2020

Excelente curso, definitivamente el mejor que he tenido la oportunidad de cursar, los instructores. la plataforma y los examenes alineados al objetivo del curso.

By Josué E V V

Oct 13, 2020

Es el prmer curso introductorio, y de verdad deja un buen sabor de boca, es bastante completo y es perfecto para alguien que empieza en el mundo de la tecnología

By Dhimitrios S

Oct 4, 2020

The best course in order to get the idea of how computer works. All the instructors where amazing and i am ready to continue learning even more about this field.

By Padma V

Sep 27, 2020

I like this course because its very informative and gives the confidence to learn more about the technology industry and especially for a home maker like myself.

By Johanna K

Aug 25, 2020

It is an excellent course, the contents were explained with details, and they were easy to understand and to follow. I really like it, Thank you! Johanna Kelln

By Sarah H

Aug 16, 2020

These classes were easy to learn from and a joy to learn from. There were times where it felt harder then others but the flow of the classes made it also easier.

By Nina P

Aug 6, 2020

This course is well set and easy to follow. I like the short videos. They are entertaining and not boring at all. The lads are very well explained and fun to do.

By Jose K T

Jul 20, 2020

This is a good course which tells about all the fundamentals of computer , network, OS, troubleshooting etc . It's is quite simple and understanding. I loved it.

By KIRSTIN A J

Jul 6, 2020

Thank you to Google for employing a diverse cast of instructors. This course had some easy and some very challenging content and I look forward to diving deeper.

By Pratul K D

Jun 22, 2020

As a beginner I really enjoyed this course and going to continue these courses that will help me to gain the knowledge of IT and will explore my mind towards IT.

By Philip S

May 4, 2020

Fantastic intro to IT. The first course did an excellent job of giving me info and preparing me to learn more, without overwhelming. Looking forward to the rest!

By Donald Y

Apr 13, 2020

Great course! I think anyone could benefit from taking this course, wether your goal is a career in the field or just navigating the modern world of technology.

By Lamar C C

Mar 28, 2020

This course was very helpful to me getting me back into the IT field after such a long break. A big thanks to google for creating this course for people like me.

By Juan A L R

Sep 20, 2019

Todo el equipo de profesionales tienen un excelente dominio. Muchas felicidades a todos por gran dedicación, pasión y sobre todo por compartir sus conocimientos.

By Austin C

Jun 28, 2019

This course was great, and I think it does very well at introducing the basics to those people that might not have much experience with how technology functions.

By Bernard G

Aug 9, 2018

Informative and great step by step instructions. Test and course work were very engaging and instructors help explain every section that was easy to understand.

By Scotty

Jul 27, 2018

Great beginner level course, I even believe experience IT professionals can learn something from this. I really enjoyed getting a hands on experience with Linux.

By Ramon

Jun 17, 2018

The Tech Support Fundamentals was very informative, I look forward to finishing the certificate. The app can be buggy, but using the laptop has worked perfectly.

By Jim K

May 7, 2018

reat course for anyone that has zero or minimal experience. I'm not completely new to a lot of this material but I definitely learned some important information.

By Kim W

Jan 18, 2018

I am loving this so far. I like being able to stop the videos and make sure my notes are correct with the script written under the videos. Hope you don't change.

By Gustavo N

Jul 21, 2024

conteúdo de qualidade e muitos desafios legais. aprendi bastante com o conteúdo e estou ainda mais animado para continuar aprendendo. obrigado Coursera e Google