already work as a Site IT Analyst, however this is a good beginner point as am going through it for the cert and have enjoyed and recommended this to friends / nephew for if they wanna try IT

This is a well-tailored course covering all the needed basics for IT Support starters and it's also a very good refresher course to those already in the IT industry. It is a very good course.

This course was amazing!!! It perfectly outlines and explains all the basic concepts that one needs to pick up a I.T support role, touching hardware, software, operating system, and the User.

I am not a big fan of books, but this cause just reshaped the way I see books and learning in general........................... A big thanks to the team and a thumbs up to everyone involved

it was very intrresting to learn this in highschool but it was very fun to learn a bit of new things and it was nice to do some challenging things but overall i think everyone should do this.

Learned so much about the IT industry, computer components, softwares, security and so many other things ! I am left wanting to continue on to the next courses and join this awesome industry!

This course is the first of a series that iams to prepare you for a role as an entry-level IT Support specialist .in this course,you"be introduced to the word of information Technology or IT.

I found this course very informational. The course really let you see what you will be dealing with in an entry level IT career. I like how it touched on all the main bases of each subject.

it was an amazing course packed with so much knowledge. if you still thinking if this course worth your time then set your worries aside and give it a trial that will leave you with no regret

I enjoyed learning the contents and do the suggested readings. I also liked the way the instructors address contents. Also I loved the inspirations and advice the gave throughout the course.

Some Basic things and principles we might not be aware of or overlooked are as important as the so-called "Big Things" and they were all brought to our knowledge in this course as IT support.

Despite this being something completely new for me, I found this course to be magisterial. This course was very well-made, clear, concise, informative, and, coming from Google, authoritative.

The teaching materials and all the visual aids are spot on but you need a generous dose of patience and determination and the will to self propel yourself forward to come through this course.

I am a beginning learner about networking. This technical support fundamental course is very useful for me. I get many knowledge. This course is very fundamental for beginners. Thank you all.

The course was well structured to give a good first peep into what IT Support is all about.

I loved it and will recommend it to anyone looking for a good trajectory into a role in IT Support.

Without a doubt, absolutely a beginner course to the intro of IT. However, as a current AV/IT professional, there were somethings I learned and looking to further pursue in my career.

Cheers.

Great information, and its re playable so you can go back and review anything again or take notes on some thing you want to save. Would recommend to anyone who wants to pursue a career in IT.

Great instructors, organization of material, and exercises designed to understand basic concepts. I feel like I have a better foundational knowledge of the core concepts related to IT support

Excellent lectures, easy to understand, rich with contents, assignments were very useful. I do not need to use external tools for this, all is provided by Google. Amazing work done by Google.

This was a very well thought out and comprehensive course. It was full of information and technical details that will carry on with me throughout my journey. I am excited to see what is next!

This course was the most exciting, easy, fun and educative that I have ever learned so far. I am looking forward to continue to learn more courses ahead. Thank you google for the opportunity.

This course made me realize me one thing that professional certification courses are very different than the simple ones as they get you industry-ready by teaching you how they actually work.

The first course of the technical support fundamentals was well put together and laid the foundation prepared you for the more technical courses and i am excited to continue on this journey.

Awesome course. Perfect for a total beginner looking to get their feet wet in the IT world, or someone who just wants to know how to fix issues they may have with their own equipment at home.

I enjoyed the basic fundamental of technical support. It went into the basic terminologies that the IT needed to know. I would like to see more hands-on experiences. Overall, I learned a lot.