This was a top-notch introduction to hardware, software, operating systems, networking, troubleshooting, and customer service! Thank you. It was a valuable experience and I loved hearing from actual employees at Google.

I truly enjoyed the course and learned alot. The course was very informative and easy to understand and follow along. I believe this course has provided me with the necessary tools to succeed in the IT field. Thank you.

I started as a novice, not sure if I would understand any of this. I am so happy that I finished this course and have a basic understanding of the fundamentals of IT Support. I truly can't wait until I start using this.

Once I started I am very excited to learn from this course. Now that I've done... it is overwhelming and I am confident that Fundamentals in computers are now easy for me. I could handle computer manipulation by myself.

This course is very good and especially for those who don't have any prior experience in the field of IT. I suggest if you are looking for a career in IT or looking for growth, then this course will definitely help you.

Me gusto el curso, te da una muy buena perspectiva del camino que te espera en cuanto a soporte de TI. Los laboratorios interactivos son muy buenos y es algo que se disfruta, poner en practica los que estas aprendiendo.

I like practically everything about the course. Information is giving in 2 min to 10 min videos which make things easier to digest. Before you know you took notes in an hour and you feel confident to answer the quizzes.

This courrse is aweosme. it just increased my interest in IT industry and due to this course i'm goin deeper in IT sector.

i would like to thank to the courseara team for making it pleasant as compare to other platforms.

I certainly learned the basic knowledge that I lacked. Now I am set to dive deeper to get fully understanding of each component that was briefly touched upon here. Thanks Google and its team. It was a marvelous journey,

This course was AWESOME and very informative. Learning from Experts from Google was one of the best experience of my life. This motivates me to become high achievers and performer like those mentors. Hats Off to Google.

excellent,I could explore what other people thinks about various aspects been taught and to compare them to real life applications and usage with proper reasoning.I look forward to learn more with time. Have a nice day.

I think the hands on tools used here were the most useful for someone who is not initially tech savy like myself. I highly recommend getting as much practice as possible, to get comfortable with the programs being used.

The videos are very easy to watch, and do a great job interacting with the learner and presenting important information! The labs and quizzes do a great job making sure the learner is understanding what is being taught!

Lots of foundational knowledge, was a good review. Pro tip-the grades for the labs take about an hour or so to update, so if you complete them and it still shows incomplete, wait before you open a ticket or retake them.

Excellent introductory course! After six years in technical support, I found plenty of gaps in my own troubleshooting acumen this course kindly uncovered and smoothed out. Definitely looking forward to the next courses!

This course was very interesting and thorough with teaching all of the material. This course is perfect for people of all levels who are either learning for the first time, or just looking for a refresher on the basics.

awesome really enjoyed it , even though i have an experience in it , it was a good revision for me , it's also motivating and helps in stuff that are not technical and changes the way of thinking to be more productive.

this course really helps someone to be placed on the right track to a degree. just because you help family and friends does not really put you in a field to communicate with unknown persons and to earn real good money.

Very well taught! If you make more courses like this there would be more people in STEM our education system is failing some of us at producing STEM people. We all can learn, but all have different reates of learning.

This course seems to offer very good preparation and training for beginning an entry-level job as an IT Support Specialist, as well as for landing that job through learning new skills, resume writing and interviewing.

This course is really helpful for me for clearing all the basic knowledge of it fundamentals. I enjoyed learning throughout the course with same amount of energy. This course is really awesome and very knowledgeable .

Lots of great information for beginners and intermediate users. Great way to get started in an IT path, whether starting out in professional life or switching careers to IT. Looks great, easy to follow, and accessible.

دورة تدريبية رائعة تشتمل على الكثير من المفاهيم التقنية قدمت إلينا باسلوب شبق ككتع على أيدي نخبة من محترفي تقنية المعلوماتية العاملون في كبرى الشركات العالمية شركة جوجل العملاقة شكرا جوجل شكرا كورسيرا شكرا جزيلا كابرون

Great course to learn and know all the fundamentals and build them to kick start your career in Tech support or IT fields. Also great for general underdtanding about IT world and how computer works. Highly Recommended.

That was amazing!!!!! like I learned soo much new things and get skills , a big thanks to Google and all the instructors and mentors for guiding , teaching , and giving important tips , and motivation to move forward .