Microsoft
Stakeholder Relations and Reporting
Microsoft

Stakeholder Relations and Reporting

 Microsoft

Instructor: Microsoft

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

Beginner level

Recommended experience

6 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • Conduct a stakeholder analysis to identify key stakeholders and their potential impact and influence in various PR scenarios

  • Analyze key metrics to assemble basic reports that summarize PR campaign results

  • Develop a strategic plan for communication with community and government stakeholders that integrates their specific concerns

  • Implement strategies for stakeholder engagement and the integration of their feedback through a PR campaign

Details to know

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Assessments

12 assignments

Course

Gain insight into a topic and learn the fundamentals

Beginner level

Recommended experience

6 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your Business Strategy expertise

This course is part of the Microsoft Public Relations and Communications Associate Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Microsoft
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There are 3 modules in this course

This module introduces the fundamentals of stakeholder management in Public Relations, focusing on identifying and prioritizing key stakeholders. It covers the influence of internal and external stakeholders on PR strategies and explores tools for assessing their impact. Additionally, it integrates stakeholder management into PR campaigns, emphasizing stakeholder-centric strategies and adaptation to real-time engagement.

What's included

4 assignments

This module covers the basics of PR reporting, focusing on assembling comprehensive reports that summarize campaign results. It explores key metrics for assessing PR effectiveness, distinguishing between quantitative and qualitative metrics, and the tools for tracking them. The module also addresses structuring PR reports, using data visualization, and tailoring reports to meet the specific needs of different audiences, including external stakeholders, management, and internal teams.

What's included

5 readings5 assignments

This module covers the essentials of community and government relations in PR, focusing on strategic communication with key stakeholders. It includes developing communication strategies for community engagement and government relations, building relationships with officials, and integrating stakeholder feedback into PR campaigns. Additionally, it emphasizes balancing diverse interests and adjusting communication strategies accordingly.

What's included

3 assignments

Instructor

 Microsoft
Microsoft
128 Courses915,536 learners

Offered by

Microsoft

Recommended if you're interested in Business Strategy

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