This four-module course delivers a rigorous, end-to-end mastery of modern supply chains—from foundational architecture to performance governance, network design, and coordination at scale. Beginning with first principles (value creation, surplus maximization, decision horizons, cycle and push–pull views), the course builds analytical fluency with the Supply–Demand Uncertainty Framework and strategic fit. Learners then elevate from theory to instrumentation: translating competitive priorities and order-winner/qualifier logic into channel-spanning KPIs using SCOR and the Balanced Scorecard. The journey advances to network design across manufacturing and services, quantifying cost–service trade-offs, inventory positioning, site selection, and optimization models (transportation, facility location, network flow, transshipment) with practical Solver implementations. Finally, the course treats coordination as a design problem of incentives, information, and governance—diagnosing bullwhip, deploying CPFR/VMI, and operationalizing visibility via control towers, RFID/IoT, and blockchain—under the realities of global heterogeneity and sustainability imperatives. The result is an executive-caliber capability to architect resilient, data-driven supply chains that align strategy with measurable performance and deliver superior customer promise at optimal total cost.
This course is intended for management students and professionals aspiring to careers in supply chain management, logistics, operations, or procurement. To succeed in this course, you should have a basic understanding of operations management, quantitative methods, and analytical problem-solving.
Upon completing this course, you will:
1. Conceptualize supply chains as integrated systems of value creation, flow, and surplus.
2. Apply strategic frameworks (cycle view, push–pull, uncertainty alignment, strategic fit) to
design and evaluate supply chains.
3. Translate competitive priorities into channel-spanning performance metrics using SCOR and
Balanced Scorecard frameworks.
4. Architect network structures that balance cost, responsiveness, risk, and sustainability
through analytical modeling and scenario evaluation.
5. Diagnose and mitigate coordination failures (e.g., bullwhip effect) using collaborative
mechanisms (CPFR, VMI) and governance levers.
6. Leverage emerging technologies (IoT, blockchain, control towers) to enhance supply chain
visibility, integration, and resilience.
7. Critically assess global supply chain challenges across cultural, regulatory, and geopolitical
contexts.
This four-module course delivers a rigorous, end-to-end mastery of modern supply chains—from foundational architecture to performance governance, network design, and coordination at scale. Beginning with first principles (value creation, surplus maximization, decision horizons, cycle and push–pull views), the course builds analytical fluency with the Supply–Demand Uncertainty Framework and strategic fit. Learners then elevate from theory to instrumentation: translating competitive priorities and order-winner/qualifier logic into channel-spanning KPIs using SCOR and the Balanced Scorecard. The journey advances to network design across manufacturing and services, quantifying cost–service trade-offs, inventory positioning, site selection, and optimization models (transportation, facility location, network flow, transshipment) with practical Solver implementations. Finally, the course treats coordination as a design problem of incentives, information, and governance—diagnosing bullwhip, deploying CPFR/VMI, and operationalizing visibility via control towers, RFID/IoT, and blockchain—under the realities of global heterogeneity and sustainability imperatives. The result is an executive-caliber capability to architect resilient, data-driven supply chains that align strategy with measurable performance and deliver superior customer promise at optimal total cost.
What's included
4 videos5 readings
Show info about module content
4 videos•Total 8 minutes
Meet Your Faculty - Dr. Debmallya Chatterjee•1 minute
Meet Your Faculty - Prof. Sajeev A George •3 minutes
Meet Your Faculty - Prof. Harit Joshi •1 minute
Introduction to the Course •3 minutes
5 readings•Total 50 minutes
Meet Your Faculty - Dr. Debmallya Chatterjee•10 minutes
Meet Your Faculty - Prof. Sajeev A George •10 minutes
Meet Your Faculty - Prof. Harit Joshi •10 minutes
Course Structure and Planning•10 minutes
Honor Code•10 minutes
Supply Chain Fundamentals
Module 2•3 hours to complete
Module details
This module establishes the conceptual foundation of Supply Chain Management (SCM). It introduces the objectives of SCM, core decision domains across strategic, tactical, and operational horizons, and the structural flows of material, money, and information. Learners engage with frameworks such as the cycle and push–pull views, the Supply–Demand Uncertainty Framework, and the notion of strategic fit, to critically evaluate efficiency–responsiveness trade-offs. Through cross-industry illustrations, the module positions SCM as both an operational imperative and a source of strategic advantage in a globalized context.
What's included
4 videos6 readings4 assignments
Show info about module content
4 videos•Total 27 minutes
Objective and Decision Areas of Supply Chain Management•7 minutes
Phases And Views In Supply Chains•7 minutes
Supply Demand Uncertainty Framework•6 minutes
Supply Chain Strategy•6 minutes
6 readings•Total 60 minutes
The Coca-Cola Supply Chain•10 minutes
McDonald’s Supply Chain Success•10 minutes
Amazon Inventory Management•10 minutes
Walmart’s Supply Chain Cycles•10 minutes
Dell’s Direct Model•10 minutes
Zara Fast Fashion•10 minutes
4 assignments•Total 120 minutes
Quiz 1.1•30 minutes
Quiz 1.2•30 minutes
Quiz 1.3•30 minutes
Assessment - 1•30 minutes
Supply Chain Performance Measures
Module 3•4 hours to complete
Module details
This module equips learners to design and govern high-performance supply chains through rigorous, end-to-end measurement. It links competitive priorities (cost, quality, speed, flexibility, innovation) and order winner/qualifier logic to channel-spanning KPIs, then operationalizes strategy via the SCOR framework (Plan–Source–Make–Deliver–Return) and the Balanced Scorecard. Emphasis is placed on metric architecture, partner integration, target-setting, and continuous improvement—ensuring that what the supply chain measures is what the enterprise values.
What's included
4 videos8 readings5 assignments
Show info about module content
4 videos•Total 28 minutes
Strategic Decision Choices in Supply Chains•9 minutes
Linking Supply Chain Strategy and Performance Measurement System•5 minutes
Channel-spanning Performance Measures in Supply Chains•5 minutes
Using SCOR Model and Balanced Score Card for Supply Chain Performance Measurement•9 minutes
8 readings•Total 80 minutes
Order Qualifiers and Order Winners•10 minutes
Servitization in Real Estate Development•10 minutes
Optimizing Inventory in Online Fashion E-commerce•10 minutes
Supply Chain Cost Reduction Metrics•10 minutes
Optimizing Customer Experience•10 minutes
SCOR-Based Supply Chain Transformation•10 minutes
SCOR Model Implementation•10 minutes
5 assignments•Total 150 minutes
Quiz 2.1•30 minutes
Quiz 2.2•30 minutes
Quiz 2.3•30 minutes
Quiz 2.4•30 minutes
Assessment - 2•30 minutes
Supply Chain Network Design
Module 4•6 hours to complete
Module details
This module develops a rigorous, design-forward view of supply chain networks across manufacturing and services. Learners examine structural choices—facility footprint, distribution architecture, inventory positioning, and resource allocation—through the lenses of cost–responsiveness trade-offs, risk and resilience, and sustainability. Methods span managerial frameworks (site-selection and network planning) and quantitative models (transportation, facility location, network flow, and transshipment), including practical solution approaches in Excel/Solver. The module also connects aggregate planning strategies (chase, level, hybrid) to network performance, and integrates logistics/warehousing innovations such as cross-docking and 3PLs.
What's included
13 videos9 readings6 assignments
Show info about module content
13 videos•Total 70 minutes
What is a supply chain Network Importance of network planning•4 minutes
Network Models for Supply Chain Network•5 minutes
Supply Chain Network and Network Planning•5 minutes
Example Problem Chase vs Level Strategy•11 minutes
DHL’s Global Supply Chain Network Design•10 minutes
Flipkart – Cost Implications of Expanding Distribution Centers•10 minutes
Mathematical Modelling in Supply Chain Network Design•10 minutes
Hyundai Motor India – Strategic Site Selection Decisions•10 minutes
6 assignments•Total 180 minutes
Quiz 3.1•30 minutes
Quiz 3.2•30 minutes
Quiz 3.3•30 minutes
Quiz 3.4•30 minutes
Quiz 3.5•30 minutes
Assessment - 3•30 minutes
Supply Chain Coordination
Module 5•5 hours to complete
Module details
This module examines how firms achieve end-to-end alignment across actors, processes, and information. It treats coordination as a design problem—of incentives, information, and governance—to mitigate distortion (bullwhip), synchronize plans, and unlock joint value. Learners evaluate collaboration mechanisms (CPFR, VMI), global coordination challenges (culture, regulation, visibility), and technology enablers (control towers, RFID/IoT, blockchain). Emphasis is placed on measurable performance uplift, trust architectures, and resilient, data-driven operating models.
What's included
6 videos8 readings5 assignments
Show info about module content
6 videos•Total 45 minutes
Supply Chain Coordination•8 minutes
Role Of Information Sharing In Supply Chain Coordination•5 minutes
The Bullwhip Effect: Causes and its Impact on Supply Chain Performance•8 minutes
Mitigating Bullwhip Through CPFR and VMI•8 minutes
Coordination Challenges in Global Supply Chains•10 minutes
Tools for Information Visibility in Supply Chain•6 minutes
8 readings•Total 80 minutes
Walmart–Supplier Collaboration in India•10 minutes
Barriers to Supply Chain Coordination in Fragmented Indian Markets•10 minutes
Maruti Suzuki – Managing the Bullwhip Effect through CPFR and VMI•10 minutes
The Bullwhip Effect in Supply Chains – Reading Recommendations•10 minutes
Case Study: Coordinating a Global Supply Chain at Toyota•10 minutes
Recommended Reading: Coordination Challenges in Global Supply Chains•10 minutes
S.P. Jain Institute of Management and Research (SPJIMR) is a prominent business school in India, and has consistently upheld its commitment to fostering inclusive and sustainable growth since its inception in 1981. The institution’s fundamental philosophy centres on the pursuit of influencing practice and promoting value-based growth, which benefits society as a whole. As a member of the Bharatiya Vidya Bhavan, SPJIMR recognizes the far-reaching implications of its decisions on society, particularly the underserved section
SPJIMR’s holistic approach to management education has earned it a prominent position among the top-tier B-schools in India. It holds its position among AACSB-accredited B-schools, which is awarded to less than 5% of the world’s business schools. SPJIMR is ranked 2 in India and 44 in the world by the FT Global - Masters in Management Rankings 2022. It is also ranked 29 in Asia by the QS Global MBA Ranking 2023.
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