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There are 4 modules in this course
This course is designed to help learners sell their products, goods and services to Chinese consumers. To achieve this goal, the course will use evidence-based research in psychology, economics, legal studies and marketing to help learners understand the historical, economic and legal contexts of doing business in China and the behavioral characteristics of Chinese consumers. The course will cover topics in Chinese and global marketing, Chinese consumers, institutional and cultural influence on consumer motivation and behaviors in Chinese markets, and brand management in China.
China is a big consumption market. It is a distinctive consumption market because of its unique contextual and cultural factors. Why do Chinese consumers spend big money on luxury brands? What roles do historical, contextual and cultural factors play in influencing Chinese consumption habits? The current module seeks to answer these questions.
1.1 The Growth of the Middle Class and of China as a Country•7 minutes
1.2 The Sociological and Economic Characteristics of Chinese Consumers•4 minutes
1.3 An In-Depth Look at Why Chinese Consumers Like Luxury Brands•4 minutes
1.4 The Effects of Lay Elitism on Consumption Choices•4 minutes
1.5 Dialogue with Scholar: Professor Chi-yue Chiu•11 minutes
1.6 The Effects of Agency on Consumption Choices•6 minutes
1.7 Dialogue with Scholar: Professor Krishna Savani•10 minutes
1.8 This Week's Recap•1 minute
1.9 Dialogue with Practitioner: Susanna Chiu•20 minutes
4 readings•Total 40 minutes
Acknowledgement•10 minutes
Copyright and eLearning Guidance at CUHK•10 minutes
Pre-course survey•10 minutes
Week 1 Reading List•10 minutes
1 assignment•Total 30 minutes
Week 1 Quiz•30 minutes
1 peer review•Total 120 minutes
Week 1 Homework•120 minutes
1 discussion prompt•Total 10 minutes
Have you ever made a choice because it fitted 'the norm' rather than because it was what you actually preferred?•10 minutes
Digital Marketing and Relationship Management
Module 2•4 hours to complete
Module details
The Internet has created plenty of business opportunities in China. The current module highlights how you can manage relationship with Chinese consumers in the digital era.
2.1 Xiaoling and Lingnan: A Life Example of Chinese Consumers' Online Shopping Behaviour•5 minutes
2.2 The Online Shopping Behaviour of Chinese Consumers•5 minutes
2.3 Relationship Building in China•1 minute
2.4 What Is Guanxi Management, and Why Is It Important?•5 minutes
2.5 Renqing, and the Cultivation of Guanxi with Chinese Consumers Online•6 minutes
2.6 Utilizing New Media to Communicate With Chinese Consumers•7 minutes
2.7 Dialogue with Practitioner: Stewart Li•10 minutes
2.8 Dialogue with Scholar: Professor He Lingnan•7 minutes
2 readings•Total 20 minutes
Week 2 Reading List•10 minutes
Interim survey•10 minutes
1 assignment•Total 30 minutes
Week 2 Quiz•30 minutes
1 peer review•Total 120 minutes
Week 2 Homework•120 minutes
1 discussion prompt•Total 10 minutes
Have you ever had a particularly good or bad experience with a company’s customer services?•10 minutes
Materialism and Conspicuous Consumption
Module 3•4 hours to complete
Module details
Chinese consumers are found to be more materialistic in a cross-national survey conducted by the I.C.E lab at CUHK. Unlike Western consumers, the rising levels of materialism for Chinese consumers are not driven by low self-esteem. This lecture explains how lay elitism and social mobility affect Chinese consumption characteristics such as materialism, conspicuous consumption and acceptance of culturally mixed products.
3.1 What Is Changing for Chinese Consumers?•5 minutes
3.2 Materialism in China•5 minutes
3.3 Reasons behind Materialism and Conspicuous Consumption in China - Part 1•4 minutes
3.4 Reasons behind Materialism and Conspicuous Consumption in China - Part 2•4 minutes
3.5 The Impact of Relational Mobility on Culturally-Mixed Products•3 minutes
3.6 The Psychological Profiles of Chinese Consumers•2 minutes
3.7 Dialogue with Scholar: Professor Carlos Torelli•20 minutes
3.8 Dialogue with Practitioner: Anthony Lau•10 minutes
1 reading•Total 10 minutes
Week 3 Reading List•10 minutes
1 assignment•Total 30 minutes
Week 3 Quiz•30 minutes
1 peer review•Total 120 minutes
Week 3 Homework•120 minutes
1 discussion prompt•Total 10 minutes
Can you name a few culturally-mixed products that you have seen?•10 minutes
Self-Brand Connection, and How to Build a Strong Brand in China
Module 4•4 hours to complete
Module details
Consumers are becoming increasingly likely to see products from traditional and modern cultures at the same time, and products from different cultures in the same space. Experiencing two or more cultures simultaneously can elicit different responses from consumers. Recognizing the increasing importance of branding in China, this module highlights how you can successfully project the personalities and values that your brand represents without eliciting negative sentiments in your target consumer population.
Founded in 1963, The Chinese University of Hong Kong (CUHK) is a forward looking comprehensive research university with a global vision and a mission to combine tradition with modernity, and to bring together China and the West. CUHK teachers and students hail from all corners of the world. CUHK graduates are connected worldwide through an expansive alumni network.
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Learner reviews
4.8
316 reviews
5 stars
85.12%
4 stars
10.44%
3 stars
1.58%
2 stars
0.94%
1 star
1.89%
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A
AK
5·
Reviewed on Apr 2, 2020
It was a great course and me as a digital marketer learned very much about Chinese consumers as well as marketing and branding concepts in a practical manner.
K
KY
5·
Reviewed on Jun 10, 2021
Good overview on China consumer preference behaviours and motivation behind
S
SR
5·
Reviewed on Nov 25, 2017
I like how it has a localised approach and does not depend to much on conceptual things.
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What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.