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Learner Reviews & Feedback for Salesforce Introduction by LearnKartS
12 ratings
About the Course
Welcome to the Salesforce Introduction course!
The course is designed to provide a comprehensive foundation in Salesforce, the leading Customer Relationship Management (CRM) platform. The course is aligned with the Salesforce Administrator exam (CRT 101).
This course is designed for individuals new to Salesforce, as well as business analysts, sales professionals, customer service representatives, marketers, and IT professionals aiming to leverage Salesforce for enhanced business performance and customer engagement.
No prior experience with Salesforce is required. Basic computer skills and familiarity with web-based applications are recommended.
By the end of this course, you'll be able to:
- Understand Cloud Basics and their application in business.
- Comprehend the fundamentals of Customer Relationship Management (CRM).
- Navigate and utilize Salesforce effectively, from account creation to advanced features.
- Differentiate between Salesforce Classic and Lightning experiences.
- Customize the Salesforce home page and configure user settings.
- Create and manage tabs, list views, leads, products, and email templates.
- Gain practical skills in Salesforce functionalities like creating auto-response tools and quotes.
This course includes videos, practical demos, readings, and quizzes to ensure a high-quality learning experience.
Top reviews
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1 - 4 of 4 Reviews for Salesforce Introduction
By Anastasia B
•Jan 17, 2025
I am really enjoying this course! you get a good foundation for salesforce
By Curtis B
•Nov 13, 2024
great
By Enrique G
•Nov 11, 2024
Content seems a little bit outdated. The video pace with computer generated voice is not very engaging. The content structure and the topics covered can be improved.
By Christopher E
•Sep 19, 2024
The videos are not very informative. The most of the test questions can't be answered with information provided in the videos. Either revise the tests or add all of the relevant information needed to past the tests in the videos.