This certificate was a fantastic way to get acclimated to the fundamentals of Salesforce and CRM. The practical learning experiences in this course: guided projects, independent projects (portfolio-creation), and Salesforce Trailhead Badge completion really enhanced the learning and made it more engaging. I now have a valuable and tangible skillset to add to my repertoire as I pivot to more of a digital role that requires basic marketing and sales knowledge. Thanks!

Trailhead Badge verification at Coursera Lab doesn't work in 2nd and 4th week of this course and it's very frustrating because Trailblazer modules were done.

This is an interesting course, my favorite part is Dashboard, it helps in visualizing your data at a glance. I love it! Thank you Coursera.

nice course! indeed, it fully covers the Dashboards and report on SF, using the Trailhead SF training

Kudos to the Pathstream Team for creating the learning materials in this class! Their materials are very helpful and provide excellent background information to someone who might not be familiar with Sales and Business Operations and how Salesforce can benefit them. The supplemental reading material, links and videos are useful and worthy of bookmarking for future reference. I also enjoyed the integration with the Salesforce Trailhead modules. The last module was buggy, but this is not the fault of Pathstream.

It would be helpful if there was better feedback on the exams in regards to why an answer was incorrect, as opposed to simply referring to the learning section where the answer can be probably be found. Another small complaint is that the google presentation slides could not be downloaded for learners who might want to refer back to this information.

Lastly, I can see how Pathstream can provide more personalized training on this subject. Maybe they should consider a discount to those of us who obtained the certificate in Coursera.

Excellent! It was like a real world to me. I will keep engaging on my own on reports and dashboards practices

The most abstract portion of the certificate so far, but the delivery made all the difference.

Very well designed course!

Not enough guided projects, independent projects or Trailhead badge projects. Too much reading not enough doing.

Corsura Reports, Dashboards, and Customer Success in Salesforce have revolutionized my data management and analysis within my business. The reporting capabilities offered by Corsura are exceptional, allowing me to generate customizable reports that provide comprehensive insights into various aspects of my business operations. Navigating the user-friendly interface is a breeze, and I can easily delve into the details I need. Additionally, the visually appealing and customizable dashboards provide real-time snapshots of key performance indicators, empowering me to make informed decisions across sales, marketing, and customer support.

What sets Corsura apart is its dedication to customer success. The integration of customer success features within Salesforce enables me to understand customer behavior, anticipate needs, and take proactive measures to foster stronger relationships. With the ability to track interactions, measure satisfaction, and receive alerts for potential churn risks, Corsura has significantly improved my customer retention rates. The seamless integration with Salesforce, reliable performance, and excellent support from the Corsura team further enhance the overall experience.

In summary, Corsura Reports, Dashboards, and Customer Success in Salesforce have transformed my data management and empowered my decision-making. The exceptional reporting capabilities and visually appealing dashboards provide valuable insights, while the customer success features have strengthened my relationships with customers. If you're looking to enhance your Salesforce experience and gain deeper operational insights, I highly recommend Corsura.

I enjoyed the course content and the course labs. I encourage beginners who want to learn CRM to take this course. This course aligned with my learning style of reading from short paragraphs and skimming out the important details. The graded quizzes have unlimited attempts and they actually test all your conceptual knowledge of the readings, videos, and the lab content.

El mejor de los 4 cursos dentro del certificado. Te presentan la manera de realizar los Dashboards de manera fácil. Te muestra mucha de las caracteristicas que podemos obtener de Salesforce.

This course turned out to be very relevant and immensely helpful in my day-to-day work life. Very grateful to the publishers and the tutors. Thanks!

La informacion brindada es muy buena, por lo que la organización de ella es tambien aceptable y clara para poder entender el curso

very informative and loaded with great materials. You learn alot and get a good understanding of tools within salesforce.

Amazing, proud and happy for the new skilss I've gained, looking forward to utilizing them.

Increíbles prácticas para quienes empezamos desde cero y estamos cambiando de carrera

Absolutely loved the "tell me, show me, now you do it" flow of this class

Knowledge packed course, Thank you Coursera.

Very well explained, clear and practical

Highly recommended and an amazing course

thanks..for providing great knowledge.

Fantastic, a super comprehensive course

Very Thorough and extremely helpful!!

so much great information to learn.