Chevron Left
Back to Relationship Management and Business Development

Learner Reviews & Feedback for Relationship Management and Business Development by Starweaver

4.3
stars
162 ratings

About the Course

This course provides practical guidance on building and managing business relationships to drive commercial growth. It equips learners with actionable techniques to identify high-potential clients, stakeholders, and partners. Participants will learn to segment target markets, apply proactive networking strategies, and build trust through effective communication. Emphasis is placed on rapport-building, active listening, and empathy which are essential skills for strengthening professional relationships. The course also explores client-centric approaches, including cross-selling and upselling, and offers strategies to nurture long-term partnerships that contribute to sustained business success. Through real-world examples and interactive exercises, learners will develop a personal action plan to apply relationship management best practices in their daily work. This course is ideal for professionals seeking to enhance their influence, expand business opportunities, and foster client loyalty in diverse organizational contexts. This course is designed for junior to mid-level supervisors and managers who are directly involved in developing business opportunities and driving commercial outcomes. It is especially relevant for professionals working on the front lines of business development, client relationship management, or strategic sales across diverse industries. Participants will benefit most if they are responsible for building connections that influence organizational growth and market presence. Participants should have 3–5 years of professional experience in roles that involve identifying and pursuing commercial opportunities. While they may not yet be senior leaders, they should have had exposure to business development activities, sales processes, or stakeholder engagement within for-profit organizations. A foundational understanding of client needs, business strategy, or sales cycles is recommended for full engagement with the course material. By the end of this course, participants will be able to apply practical strategies to initiate, strengthen, and leverage professional relationships for business growth. They will enhance their skills in communication, trust-building, and client engagement, while learning how to identify opportunities through networking and segmentation. Equipped with best practices and a client-centric approach, participants will be able to drive long-term value through cross-selling, upselling, and sustained partnership development....

Top reviews

HA

Feb 13, 2024

It was great having this course with Mr. Hector, especially the way videos and examples used and were repeated differently in a way that made the information received will be lasting in my mind.

BT

Sep 22, 2024

As a person who want to start career in Business Development, this course helps me to understand the essential points of Relationship Management that enhance the Business.

Filter by:

1 - 25 of 38 Reviews for Relationship Management and Business Development

By N. S

•

Jun 1, 2024

The course was very light and very generic in my opinion. Should be targeted at complete beginners instead of being presented as an intermediary level.

By Salma A

•

Dec 28, 2023

This course is very mediocre and barely qualifies to be a beginner course. I do not recommend it for professionals or people with even the slightest amount of knowledge or experience in business development and/or sales.

By Laura S

•

May 28, 2024

Super short and still not worth the time. Definitely not an intermediate course, more of a basic 101 with a general overview.

By Elvin A

•

Oct 7, 2023

This course is garbage. Nothing substantial, just air. Waste of time.

By Soo S

•

Feb 7, 2024

Very poorly done. Not interactive, quiz questions and structure very lazily made. Learned nothing of real value, just went over ideas and broad concepts I could have learned on YouTube.

By Dmitry B

•

Aug 19, 2024

Extremely basic course without any idea why it should be marked as an intermediate. If you did any beginner's sales course and/or worked in a sales, the only thought that you will have during the videos is "No s**t, Sherlock"

By Gizem I

•

Feb 19, 2025

This is not an intermediate course and it does not mentioned anywhere that a 49 USD is required to be able to receive a certificate. Wasted my time without knowing this!

By Rafał H

•

Feb 16, 2025

A basic level course, all the important issues were only hinted at, a deficiency was left, and Coursera is unable to ‘hint’ at a course that could develop the topic.

By Matthew G

•

Jan 30, 2025

While there are some good tips, the video lessons need to be much longer. Most were barely a couple minutes, often less. Ideas are introduced very briefly that should have been expanded on in more detail.

By HAMMAM G (

•

Mar 22, 2025

not enough information

By Hassan A

•

Feb 14, 2024

It was great having this course with Mr. Hector, especially the way videos and examples used and were repeated differently in a way that made the information received will be lasting in my mind.

By Badia E T

•

Sep 23, 2024

As a person who want to start career in Business Development, this course helps me to understand the essential points of Relationship Management that enhance the Business.

By Katlego N

•

Jun 27, 2024

This course has embedded the key skills required for one to practice when building relationships and managing them. I have benefited immensely.

By no w

•

Jan 6, 2025

Instructors, instructions was awesome, leveled and easy to follow. Please use effective listening skills. Thank you

By Fatoye B

•

Aug 28, 2024

Really good course content as it captivates the basic essence of relationship management and business development.

By Vanraj S

•

Jan 10, 2025

yuhgjgjhhjjbhjbhjbhjbhjbhjbhjgbjhgjgjgjgjgytgt7vutyb uygghgvhf hjghngjvyjtvuy97yubyuhu

By Pride G M

•

Feb 20, 2024

I love it, and learning to leverage on casual conversations will work for me

By Seny J A K

•

Mar 6, 2025

Intéressant pour avoir des notions sur le relationnel dans les affaires

By Rwik S

•

Jan 10, 2025

Very helpful content, excellent course design and delivery

By Victoria.C D

•

Jun 9, 2025

I loved how i got glued to my system until i was done.

By Mohammed A

•

May 15, 2025

Was useful and the modules was easy to implement

By marwan e

•

Jun 12, 2025

Very useful content

By Omobosola K A

•

Oct 3, 2023

Great Quick Study

By Sandhya S

•

Mar 8, 2024

very insightful

By G/Rajpoot C S A

•

Jan 29, 2025

good learning