How will this course help me manage different stakeholder expectations?

This course helps you manage different stakeholder expectations by teaching you how to identify and prioritize stakeholders, understand their needs and concerns, and use suitable engagement strategies to align their expectations with project objectives.

What is the difference between tacit and explicit knowledge, and will this course cover both?

Yes, this course covers both tacit knowledge, which comes from personal experience, and explicit knowledge, which is recorded and easy to share. You'll also explore how to capture and share valuable project knowledge so others can benefit from it.

Which domain of the 2026 PMP ECO does this course primarily cover?

This course focuses on key areas of Domain I: People, including project leadership, conflict management, stakeholder engagement, and communication. This domain accounts for 33% of the 2026 PMP exam.

What will I get if I purchase the Certificate?

When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Project Leadership: Teams, Conflict & Stakeholders

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Project Leadership: Teams, Conflict & Stakeholders

Instructor: LearnKartS

Included with Learn more

9 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

7 hours to complete

Flexible schedule

Learn at your own pace

9 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

7 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Shared project vision and conflict management, covering stakeholder alignment, sources of conflict, and conflict resolution techniques.
Project leadership and team building, including leadership styles, team expectations, psychological safety, roles, and accountability.
Stakeholder identification and analysis, mapping, prioritization, engagement planning, and building trust.
Project communication and knowledge management, including communication strategies, reporting, lessons learned, and knowledge transfer.

Details to know

Shareable certificate

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There are 9 modules in this course

Finding it challenging to manage team conflicts, keep everyone working towards the same goals, and meet stakeholder expectations? This Project leadership course helps you navigate these challenges by strengthening your leadership, communication, conflict resolution, and team management skills.

You will begin the course by understanding how to bring teams together around a shared project vision and manage conflicts effectively. You will then move into project leadership and building high-performing teams, including leadership styles, team responsibilities, and accountability. Next, you will explore stakeholder identification, analysis, engagement, and effective project communication. Finally, you will learn about knowledge management, focusing on knowledge sharing, lessons learned, and knowledge transfer. One of the key highlights of this course is its coverage of project leadership practices built around PMBOK 8 concepts and relevant to the 2026 PMP® ECO. Ideal for project managers, team leaders, and professionals involved in project delivery. Enroll now and build the confidence to lead teams and handle project challenges effectively. Disclaimer: PMP® and Project Management Professional® are registered marks of the Project Management Institute, Inc. This course is not affiliated with or endorsed by PMI®.

Explore how to create and sustain a shared project vision that aligns teams and stakeholders. Learn to reinforce the vision, maintain alignment, and address changing project priorities.

What's included

4 videos1 assignment

Explore the causes of project conflicts and techniques for constructive conflict resolution. Learn to select appropriate resolution strategies and establish effective team ground rules.

What's included

4 videos1 assignment2 plugins

4 videosTotal 25 minutes

Why Constructive Conflict Management Matters3 minutes
Identifying and Analyzing Project Conflict8 minutes
Selecting and Applying Conflict Resolution Strategies7 minutes
Conflict Management Principles7 minutes

1 assignmentTotal 10 minutes

Knowledge Check: Managing Project Conflict10 minutes

2 pluginsTotal 10 minutes

Conflict Resolution Techniques5 minutes
Establishing and Reinforcing Team Ground Rules5 minutes

Explore leadership styles, team empowerment, psychological safety, and collaborative problem-solving. Learn to adapt leadership approaches to team needs and changing project situations.

What's included

7 videos1 assignment2 plugins

7 videosTotal 43 minutes

Why Effective Project Leadership Matters3 minutes
Establishing Team Expectations7 minutes
Empowering the Team7 minutes
Problem Solving Within the Team6 minutes
Leveraging and Representing the Team’s Expertise6 minutes
Servant Leadership as a Project Management Approach7 minutes
Adapting Leadership to Team and Project Needs7 minutes

1 assignmentTotal 15 minutes

Knowledge Check: Leading the Project Team15 minutes

2 pluginsTotal 10 minutes

Creating Psychological Safety5 minutes
Leadership Styles and Selecting the Appropriate Leadership Style5 minutes

Explore team roles, responsibilities, RACI charts, accountability, and team cohesion. Learn to strengthen collaboration and maintain team performance through change and uncertainty.

What's included

5 videos1 assignment1 plugin

5 videosTotal 31 minutes

Why High-Performing Project Teams Matter3 minutes
Defining Roles and Responsibilities6 minutes
Responsibility Assignment7 minutes
Building Team Accountability and Cohesion7 minutes
Leading Team Performance Through Change and Uncertainty7 minutes

1 assignmentTotal 10 minutes

Knowledge Check: Building High-Performing Project Teams10 minutes

1 pluginTotal 5 minutes

Creating and Using a RACI Chart5 minutes

Explore stakeholder identification, prioritization, relationships, and analysis techniques. Learn to assess stakeholder needs, expectations, and influence using mapping tools.

What's included

5 videos1 assignment3 plugins

5 videosTotal 29 minutes

Why Stakeholder Analysis Matters4 minutes
Analyzing and Prioritizing Stakeholders7 minutes
Stakeholder Relationships and Networks6 minutes
Understanding Stakeholder Needs, Concerns, Expectations, and Assumptions6 minutes
Stakeholder Mapping and Analysis6 minutes

1 assignmentTotal 10 minutes

Knowledge Check: Stakeholder Identification and Analysis10 minutes

3 pluginsTotal 25 minutes

Stakeholder Analysis Dimensions5 minutes
Stakeholder Analysis Tools and Techniques - Practical Guide5 minutes
Stakeholder Analysis Artifacts15 minutes

Explore stakeholder engagement strategies, trust-building, and influencing without formal authority. Learn to align stakeholder needs with project objectives and monitor engagement effectiveness.

What's included

6 videos1 assignment1 plugin

6 videosTotal 35 minutes

Why Effective Stakeholder Engagement Matters4 minutes
Planning and Adapting Stakeholder Engagement7 minutes
Engaging Stakeholders and Monitoring Engagement Effectiveness7 minutes
Building Trust5 minutes
Influencing Without Formal Authority6 minutes
Aligning Stakeholder Needs with Project Objectives6 minutes

1 assignmentTotal 10 minutes

Knowledge Check: Stakeholder Engagement10 minutes

1 pluginTotal 5 minutes

Stakeholder Engagement Tools and Techniques5 minutes

Explore communication strategies, methods, channels, and stakeholder reporting techniques. Learn to promote transparency, collaboration, and effective communication across project activities.

What's included

6 videos1 assignment2 plugins

6 videosTotal 35 minutes

Why Effective Project Communication Matters4 minutes
Developing a Communication Strategy6 minutes
Selecting Communication Methods and Channels7 minutes
Promoting Transparency, Collaboration, and Feedback7 minutes
Tailoring Project Reporting to Stakeholder Needs7 minutes
Communication Planning Inputs and Outputs5 minutes

1 assignmentTotal 10 minutes

Knowledge Check: Project Communication10 minutes

2 pluginsTotal 10 minutes

Communication in Governance Processes5 minutes
Communication Artifacts and Reports5 minutes

Explore tacit and explicit knowledge, knowledge sharing, and information transfer techniques. Learn to capture lessons learned and preserve organizational knowledge using practical tools.

What's included

3 videos1 assignment3 plugins

3 videosTotal 15 minutes

Why Project Knowledge Management Matters4 minutes
Understanding Project Knowledge6 minutes
Creating, Sharing, and Transferring Project Knowledge6 minutes

1 assignmentTotal 10 minutes

Knowledge Check: Managing Project Knowledge10 minutes

3 pluginsTotal 15 minutes

Tacit and Explicit Knowledge5 minutes
Capturing Lessons Learned and Organizational Knowledge5 minutes
Knowledge Management Tools and Artifacts – Practical Guide5 minutes

Review key project leadership concepts and access bonus learning resources. Complete the final course assessment and prepare to apply your leadership skills in real-world projects.

What's included

1 reading1 assignment1 plugin

Instructor

LearnKartS

230 Courses292,450 learners

Offered by

LearnKartS

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Frequently asked questions

This course is designed for project managers, team leaders, and professionals involved in project delivery who want to build their leadership skills, handle team conflicts, and work more effectively with other stakeholders. This course is designed for project managers, team leaders, and professionals involved in project delivery who want to build their leadership skills, handle team conflicts, and work more effectively with other stakeholders.

The conflict resolution techniques you will learn in this course are practical ways to handle team disagreements, choose suitable strategies for different situations, and apply conflict management principles effectively.

This course helps you become a better project leader by teaching you how to set clear team expectations, empower team members, create psychological safety, and choose suitable leadership styles to guide teams through different challenges.

This course stands out for its focus on practical approach to learning. Instead of focusing only on theory, it brings key concepts to life through realistic project scenarios, stakeholder analysis tools, and knowledge transfer activities. This approach helps you understand how to apply what you've learned to everyday project challenges and make better decisions in real-world situations.

To access course materials, assignments, and earn a Certificate, you'll need to purchase the Certificate experience when you enroll in a course. Eligible learners may also have the option to start with a Free Trial. Some courses may also offer a Full Course, No Certificate option. This lets you access course materials, submit required assessments, and receive a final grade, but you won't be able to earn or purchase a Certificate.