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There are 4 modules in this course
Collaboration and communication are at the core of a Product Owner's function in driving product success. Communicating effectively is essential in handling stakeholders, building collaboration, and delivering customer value.
This course is perfect for those in product owner roles.
Whether you are new to Agile or sharpening your expertise:
- Explore Agile and Scrum frameworks to manage team dynamics and stakeholder needs.
- Learn to break down requirements into epics, user stories, and acceptance criteria.
- Discover advanced tools for virtual collaboration, conflict resolution, and global team management.
- Develop techniques for prioritizing deliverables, managing trade-offs, and protecting the Voice of the Customer (VOC).
- Master the key communication models and practices
Through exercises and expert insights, develop:
- Collaborative workshop facilitation.
- Skills in managing product backlogs and deliverables.
- Strategies for working with cross-functional teams, DevOps, and diverse communication styles.
By the end of this course, you'll confidently apply collaboration, negotiation, and communication strategies to manage products effectively in complex team environments. Enroll soon to elevate your skills and drive product success!
This module introduces you to the foundational concepts of collaboration and communication essential for Product Owners. You will gain insight into the communications model, understanding its critical role in ensuring project success, along with best practices for effective communication. Through various expert interviews and practical exercises, you will explore the differences between collaboration and communication, as well as the components of a product vision. Additionally, you will learn about the importance of effective communications planning and how to create a communication matrix that enhances your role as a Product Owner.
What's included
7 videos2 readings2 assignments2 plugins
Show info about module content
7 videos•Total 36 minutes
Course Introduction•3 minutes
Define the Communication Model•6 minutes
Expert Viewpoints: Meet the Experts•3 minutes
The Need for Effective Communications Planning•7 minutes
Expert Viewpoints: Communications: Significance of Planning•5 minutes
Demo Video: Communication Matrix: Best Practices and Product Owner's Role•8 minutes
Expert Viewpoints: The Importance of Communication and Collaboration •4 minutes
2 readings•Total 5 minutes
Course Overview•3 minutes
Summary and Highlights: Foundations of Collaboration•2 minutes
2 assignments•Total 36 minutes
Module 1 Graded Quiz: Foundations of Collaboration•21 minutes
Practice Quiz: Foundations of Collaboration•15 minutes
2 plugins•Total 35 minutes
How to Make the Most of this Course•5 minutes
Lab: Collaboration and Product Vision•30 minutes
Advanced Techniques in Collaboration and Product Development
Module 2•4 hours to complete
Module details
In this module, you will explore the foundational elements of Scrum, focusing on team dynamics, the Agile mindset, and stakeholder roles. You will gain insights into cross-functional teams, common challenges from Patrick Lencioni's "The 5 Dysfunctions of a Team," and how the Product Owner interacts with the Agile team. The module covers breaking down initiatives and epics into user stories using the INVEST model, along with practical labs for creating a prioritized product backlog and assessing team readiness. Additionally, you will learn negotiation styles and strategies for resolving conflicts, bridging the gap between marketing and Scrum, and equipping you with advanced collaboration techniques for real-world application.
What's included
10 videos1 reading3 assignments8 plugins
Show info about module content
10 videos•Total 62 minutes
Elements of a Cross-Functional Team•6 minutes
Team Development and Management Objectives•6 minutes
Developing an Agile Mindset•7 minutes
Breaking Down Requirements•6 minutes
Expert Viewpoints: Using Models and Guidelines (Reality versus Theory)•5 minutes
Balancing the Needs of Scrum Team, Stakeholders, and Customers•7 minutes
Mastering Conflict Resolution: Five Conflict Management Styles•7 minutes
Product Owner Collaboration Strategies Beyond Agile Team •5 minutes
Eliciting and Validating Requirements•5 minutes
Demo Video: RACI Matrix - A Guide to Effective Stakeholder Management in Agile Projects•7 minutes
1 reading•Total 3 minutes
Reading: Summary and Highlights: Advanced Techniques in Collaboration and Product Development •3 minutes
3 assignments•Total 50 minutes
Module 2 Graded Quiz: Advanced Techniques in Collaboration and Product Development•30 minutes
Practice Quiz: Setting the Foundation for Scrum (Team Dynamics, Agile Mindset, Stakeholders)•10 minutes
Practice Quiz: Understanding Roles and Styles in Negotiation•10 minutes
8 plugins•Total 117 minutes
The 5 Dysfunctions of a Team Overview by Patrick Lencioni•6 minutes
Reading: How a Product Owner Interacts with the Scrum Team•6 minutes
Reading: Compare and Contrast Program Management Frameworks•6 minutes
Lab: Breaking Down Requirements•30 minutes
Reading: Quick Overview of the INVEST Model for Creating Good User Stories•4 minutes
Lab: Scenarios of Conflict and Negotiation (Practice)•30 minutes
Reading: Key Marketing Elements and Product Owner's Role in Sales and Marketing•5 minutes
Lab: Using the Tuckman Ladder Model for Technical Readiness•30 minutes
Managing Product Deliverables Through Effective Collaboration
Module 3•4 hours to complete
Module details
In this module, you will explore advanced tools and techniques for managing product deliverables, prioritizing requirements, and balancing customer needs. You'll explore virtual collaboration methods, as well as strategies for effective knowledge and document management. The module also covers essential perspectives for working across diverse roles, emphasizing problem-solving, workshop facilitation, and communication style models to support Product Owners in leading teams with varied viewpoints.
What's included
7 videos1 reading3 assignments8 plugins
Show info about module content
7 videos•Total 41 minutes
Interconnection Between Prioritization and Product Backlog•7 minutes
Product Owner Responsibilities in Knowledge and Document Management•6 minutes
Expert Viewpoints: Global & Virtual Collaboration Tools and Challenges•5 minutes
Effective Collaboration with DevOps and Scrum Master •6 minutes
Managing Conflict During Problem-Solving Discussions•7 minutes
Communication Styles•5 minutes
Expert Viewpoints: Managing Communication and Leadership Styles•5 minutes
1 reading•Total 3 minutes
Reading: Summary and Highlights: Managing Product Deliverables Through Effective Collaboration•3 minutes
Practice Quiz: Tools, Techniques, and Models to Manage Product Deliverables•10 minutes
Practice Quiz: Understanding and Working with Different Perspectives•10 minutes
8 plugins•Total 154 minutes
Methods and Tools Used to Prioritize Requirements (MoSCoW, Weighted Matrix, Dot Voting, etc)•15 minutes
Lab: Working with Tradeoffs in Product Backlog Management•30 minutes
Lab: Product Owner Status Reporting Overview•30 minutes
Reading: Survey of Tools and Methods for Virtual Collaboration (Pros and Cons)•7 minutes
Lab: Collaboration, Engagement, and Accountability in Global and Virtual Environments•30 minutes
Reading: Survey of Collaborative Problem-Solving Techniques (Pros and Cons)•7 minutes
Reading: Designing and Facilitating Collaborative Workshops•5 minutes
Lab: Working Effectively with Four Communication Styles•30 minutes
Final Project and Assessment
Module 4•3 hours to complete
Module details
This module includes a final project designed for you to practice the role of Product Owner, focusing on negotiation and collaboration skills. You will explore real-life scenarios and practice creating user stories that represent and balance the needs of the Scrum Team, key stakeholders, end users, and customers alike. You will also demonstrate how to negotiate and collaborate with the various players in the Agile process, including Scrum team roles, business stakeholders, and product users.
What's included
2 videos2 readings1 assignment1 app item2 plugins
Show info about module content
2 videos•Total 9 minutes
Expert Viewpoints: Navigating Different Roles and Styles•5 minutes
Course Wrap-up •5 minutes
2 readings•Total 5 minutes
Reading: Congratulations and Next Steps•2 minutes
Reading: Team and Acknowledgments•3 minutes
1 assignment•Total 60 minutes
Final Quiz•60 minutes
1 app item•Total 60 minutes
Final Project Submission•60 minutes
2 plugins•Total 70 minutes
Final Project: Mastering Product Ownership •60 minutes
Course Glossary•10 minutes
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This course equips you with the essential skills and knowledge needed to excel as a Product Owner. You will master effective collaboration and communication techniques and strategies for creating a compelling product vision and communication plan.
How does this course prepare me for working with cross-functional teams?
This course thoroughly prepares you to excel in cross-functional teams by equipping you with effective collaboration and communication strategies. You will learn techniques to facilitate workshops, manage deliverables, and work seamlessly with DevOps teams, Scrum Masters, and individuals with diverse communication styles.
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