The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
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The Manager's Toolkit: A Practical Guide to Managing People at Work
Instructor: Dr Chris Dewberry
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There are 6 modules in this course
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
What's included
2 videos2 readings
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
What's included
5 videos1 reading6 assignments
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
What's included
6 videos3 readings6 assignments
This week we are looking at how a well designed performance management system can help both the employee and the organization.
What's included
5 videos8 readings6 assignments1 peer review
This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
What's included
6 videos2 readings7 assignments
Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
What's included
4 videos3 readings5 assignments
Instructor
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Frequently asked questions
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