Unleash the power of digital tools and automation to drive a strategic, efficient virtual sales pipeline. This course guides you in leveraging sales intelligence, social commerce, and data-driven prospecting tailored to India, the US, and multilingual contexts. Master advanced questioning, virtual discovery, and online demo delivery that directly address new buyer expectations. Each lesson offers hands-on tactics to streamline processes, maximize engagement, and measure virtual sales outcomes for real business growth.

Gain next-level skills with Coursera Plus for $199 (regularly $399). Save now.

Skills you'll gain
- Customer Relationship Management (CRM) Software
- Sales
- Consultative Selling
- Overcoming Objections
- Presentations
- Social Media
- Needs Assessment
- Sales Strategy
- Sales Prospecting
- Return On Investment
- Sales Pipelines
- Product Demonstration
- Sales Process
- Relationship Building
- Sales Presentations
- Interviewing Skills
- Customer Engagement
- Data Storytelling
- Technical Sales
Details to know

Add to your LinkedIn profile
January 2026
See how employees at top companies are mastering in-demand skills

There are 3 modules in this course
Digital prospecting is more than finding names—it's about connecting with the right leads at the right time, on the channels where they actually engage. In this module, you’ll master data-driven prospecting and social selling tactics built for modern, mobile-first markets. Learn to identify opportunities quickly, personalize outreach with precision, and build relationships across platforms like WhatsApp, LinkedIn, Instagram, and region-specific social commerce hubs. Whether you’re selling in India, the Americas, or beyond, you’ll gain actionable skills for filling your pipeline and accelerating sales in a fast-changing digital environment.
What's included
9 videos2 readings2 assignments
Effective discovery is the backbone of every successful virtual sale. In this module, you’ll master techniques for uncovering true client needs—even from a distance—and delivering value through personalized, data-driven solutions. You’ll learn how to run more immersive discovery sessions on video calls, adapt to diverse buyer cultures, document with transparency, and keep every stakeholder informed. Step by step, you’ll develop the skills to build trust quickly, uncover what really matters, and translate insight into winning proposals when selling in any remote or hybrid environment.
What's included
7 videos2 readings2 assignments
Successful virtual selling doesn’t just depend on having great solutions—it’s about how powerfully you present them. In this module, you’ll master high-impact storytelling and technology skills to lead compelling virtual demos that impress, persuade, and move deals forward. Learn to use visuals, hands-on simulations, and data-driven tools to highlight real value, overcome skepticism, and answer challenging questions on the spot. From crafting demo stories tailored to every buyer, to quantifying ROI in dynamic ways, you’ll gain the ability to leave a memorable impression and win more business in digital-first environments.
What's included
8 videos2 readings2 assignments
Instructor

Offered by
Why people choose Coursera for their career




Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
More questions
Financial aid available,
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.




