In this course you will focus on process improvement. You will learn how to set organizational priorities for continuous process improvement, how to execute process improvement projects, and how to sustain the initiative for continuous improvements.
Operations Management: Quality and Supply Chain
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Operations Management: Quality and Supply Chain
This course is part of Value Chain Management Specialization
Instructors: Gopesh Anand
54,473 already enrolled
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Gain insight into a topic and learn the fundamentals.
4.6
(1,161 reviews)
Intermediate level
Some related experience required
Flexible schedule
Approx. 16 hours
Learn at your own pace
96%
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Skills you'll gain
Details to know
Shareable certificate
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Assessments
36 quizzes, 1 assignment
Taught in English
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This course is part of the Value Chain Management Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 5 modules in this course
You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course.
What's included
4 videos5 readings1 discussion prompt
In this module, you will learn about the connection between product quality and process quality, and how to put in place an organizational infrastructure for continuous process improvement.
What's included
11 videos2 readings12 quizzes
In this module, you will learn about assessing variation in processes and deriving insights from such assessments. You will learn to apply statistical analysis techniques to track and improve process performance and to communicate it with buyers and suppliers.
What's included
11 videos2 readings12 quizzes
Supply chains are increasingly becoming global and complex. In this module, you will learn about the primary functions involved in managing a complex supply chain. Next, you will learn about supply chain strategy and how to align supply chain strategy with product characteristics. You will also learn about building agility and adaptability in supply chains. You will learn about contracting in supply chains to align the different entities of supply chains. Specifically, you will learn about wholesale price contracts, buy-back contracts, and revenue-sharing contracts. Finally, we will learn about the bullwhip effect in supply chains, the courses of the bullwhip effect, and the mitigation strategies of the bullwhip effect.
What's included
6 videos2 readings6 quizzes1 assignment
In this module, we will learn about advanced concepts in supply chain management. First, you will learn about network planning in supply chains, and supply chain network design. Then you will learn about remanufacturing, closed-loop supply chains, and reverse supply chains. We will also learn about green supply chains and strategies for building environmental friendliness in supply chains. We will then learn about IT systems of supply chains, and aligning IT systems with business processes. Finally, we will learn about emerging advanced technologies in supply chains and their uses. Specifically, we will discuss the roles of artificial intelligence, radio frequency identification devices (RFID), blockchains, and the internet of things (IoT) in supply chain management.
What's included
6 videos4 readings6 quizzes
Instructors
Instructor ratings
4.7 (232 ratings)Offered by
Recommended if you're interested in Business Strategy
Microsoft
University of Illinois Urbana-Champaign
University of Pennsylvania
Build toward a degree
This course is part of the following degree program(s) offered by University of Illinois Urbana-Champaign. If you are admitted and enroll, your completed coursework may count toward your degree learning and your progress can transfer with you.¹
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