This course gives you access to negotiation practical tools and best practices gathered by Professor Aurélien Colson & his team from assignments in more than seventy countries and in a wide set of sectors, be they services, industry, high tech, or public organizations.
Negotiation Fundamentals
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Negotiation Fundamentals
This course is part of Negotiation, Mediation and Conflict Resolution Specialization
Instructor: Aurélien Colson
64,859 already enrolled
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Gain insight into a topic and learn the fundamentals.
4.7
(1,520 reviews)
Beginner level
No prior experience required
Flexible schedule
Approx. 7 hours
Learn at your own pace
93%
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Details to know
Shareable certificate
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Assessments
7 quizzes
Taught in English
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This course is part of the Negotiation, Mediation and Conflict Resolution Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 5 modules in this course
In this module you'll have an overview of negotiation strategy. You will be able to understand why negotiation is so important. It introduces the three dimensions of any negotiation: People, Problem, and Process. You will explore two fundamental tools of the negotiator: active listening, and effective speaking. Last, you will become acquainted with a list of counterproductive assumptions about negotiation.
What's included
6 videos1 quiz1 discussion prompt
In this module, you'll have to focus on negotiation preparation. It will show you how to get ready for any negotiation, even though you might not have a lot of time to prepare for it. This module will introduce you to a check-list of 10 points to focus on in order to get really ready for any negotiation, anywhere, anytime.
What's included
6 videos2 quizzes
This module gathers several learning goals. It will help you analyse the typical factors of failure or deadlock in negotiation, and develop proper responses. It will help you negotiate on behalf of others: getting the right instructions and respecting your negotiation mandate. You will also learn about techniques to create value through negotiation. Last but not least, this module will introduce you to the most typical bargaining techniques - and how to counter them!
What's included
6 videos2 quizzes
What's included
2 peer reviews
This last module will help you plan the necessary sequence of a negotiation, and organise them effectively in scheduled phases. This will help you do “first things first” and take care of what is truly essential in a negotiation. Last, this module will show you how to discuss power balance around the negotiation table.
What's included
6 videos2 quizzes
Instructor
Instructor ratings
4.8 (411 ratings)Offered by
Recommended if you're interested in Leadership and Management
University of California, Irvine
Universidad Nacional Autónoma de México
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Frequently asked questions
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