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Navigate Change and Uncertainty

Navigate Change and Uncertainty

This course is part of Build High-Performing Teams Specialization

Instructor: Harvard Business Review

Included with

Learn more

3 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Some related experience required

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Some related experience required

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Build resilience and lead change initiatives by developing adaptive capacity and securing team buy-in
Transform resistance into collaborative solutions by addressing underlying concerns and motivations
Take decisive action and maintain team performance under pressure in volatile situations
Support teams through crisis recovery while capturing lessons learned for future resilience

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

4 assignments¹

AI Graded see disclaimer

Taught in English

91%

of learners achieved a positive career outcome

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your subject-matter expertise

This course is part of the Build High-Performing Teams Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 3 modules in this course

Every leader has to manage change and navigate crises. The key to success is knowing how to guide your team through uncertainty and help them emerge stronger. In this course, you'll develop essential skills to build resilience, lead change initiatives, and navigate crisis situations with confidence. You'll learn research-backed strategies to address resistance, communicate effectively during uncertainty, and support teams through recovery. By developing your ability to adapt quickly and transform challenges into opportunities, you'll help your organization not just survive but thrive in volatile environments.

Module details

In today’s organizations, change may be the only constant. By learning to navigate change, you can turn uncertainty into opportunity—and that benefits you, your team, and your organization.

What's included

11 videos27 readings1 assignment

11 videosTotal 27 minutes

Bust the Myth on Change2 minutes
Make the Most of Constant Change3 minutes
What’s Your Outlook on Change?3 minutes
Prepare Your Brain for Change2 minutes
Learn into Change2 minutes
Psychological Safety at Work: SAFE3 minutes
Engage People in Change Through Inquiry3 minutes
Use “Social Proof” to Change Behavior3 minutes
How to Successfully Implement a Change Initiative3 minutes
Help People Shift Their Thinking About a Change3 minutes
Are You Sabotaging Your Team’s Change Efforts?2 minutes

27 readingsTotal 270 minutes

Your Role in Change10 minutes
Change? Again?10 minutes
What change means for you10 minutes
Bust the myth about change10 minutes
Get your team involved10 minutes
Navigate Continual Change10 minutes
How do you respond to change?10 minutes
Name your emotions10 minutes
Bounce back from challenges10 minutes
Get ready to learn10 minutes
Make new habits stick10 minutes
Inspire Your Team to Initiate Change10 minutes
Make improvements together10 minutes
Make it safe to take risks10 minutes
Where improvement ideas come from10 minutes
How to test your ideas10 minutes
Lead a Change Initiative10 minutes
Make the case for change10 minutes
Get people on your side10 minutes
What about change critics?10 minutes
Make plans—and build in flexibility10 minutes
Keep the momentum going10 minutes
Address Resistance to Change10 minutes
When people struggle with change10 minutes
Resistance: A force for good?10 minutes
Is your team overloaded?10 minutes
When people want to change but can’t10 minutes

1 assignmentTotal 30 minutes

Change Management30 minutes

Crises are painful and sometimes devastating, but they also mark turning points. Discover practices for acting despite uncertainty, communicating clearly, leading with compassion, and regaining momentum as the crisis abates.