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Microsoft 365 Productivity: Apps, Teams & Management

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Whizlabs

Microsoft 365 Productivity: Apps, Teams & Management

Whizlabs Instructor

Instructor: Whizlabs Instructor

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

6 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

6 hours to complete
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

May 2026

Assessments

4 assignments

Taught in English

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This course is part of the Mastering Microsoft 365 Fundamentals Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 2 modules in this course

In this "Microsoft 365 Productivity & Collaboration" you’ll be introduced to Microsoft 365 productivity applications and collaboration services used in modern workplace environments. You’ll explore Microsoft 365 productivity solutions and understand how applications like Word, Excel, PowerPoint, Outlook, and OneNote help organizations improve communication, productivity, and teamwork.The course also introduces Microsoft Teams collaboration capabilities, work management features, and Microsoft Viva applications. You’ll learn how organizations use Microsoft Teams for communication, meetings, collaboration, and integrated workplace experiences. By the end of this module, you’ll have a clear understanding of Microsoft 365 productivity and collaboration services and how they support hybrid work environments.

What's included

6 videos3 readings2 assignments1 discussion prompt

In this "Microsoft 365 Apps, Management & Analytics" your focus shifts to managing Microsoft 365 services from an administrative perspective.You’ll explore pricing and billing management, understand different licensing options, and learn how to assign and manage licenses effectively. The course also covers support options available in Microsoft 365 and how to create and manage support requests.Additionally, you’ll learn about service-level agreements (SLAs), service health monitoring, and how to use the Microsoft 365 Admin Center through both conceptual explanations and hands-on demonstrations. By the end of this module, you’ll be able to manage Microsoft 365 subscriptions, monitor service health, troubleshoot issues, and support organizational needs effectively.

What's included

9 videos2 readings2 assignments

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Instructor

Whizlabs Instructor
Whizlabs
154 Courses121,056 learners

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