Is this course only about numbers and reporting?

No. The course focuses on how metrics shape understanding and behavior, showing how data can support learning and better decisions rather than just dashboards.

Do I need a strong analytics background?

Not at all. The course is designed to be approachable and focuses on interpretation and application rather than technical analysis.

How will this help my day-to-day work?

You'll learn how to use metrics to clarify priorities, support productive conversations, and make more informed choices as part of modern product work.

When will I have access to the lectures and assignments?

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

What will I get if I subscribe to this Specialization?

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Metrics that Matter: Improving Product Outcomes

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Metrics that Matter: Improving Product Outcomes

This course is part of Agile for the Modern Product Manager Specialization

Instructor: Scrum Alliance

Included with

Learn more

4 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

6 hours to complete

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

6 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Understand how metrics support learning, decision making, and meaningful product outcomes.
Use metrics to nurture high performance teams and deliver excellent products.
Apply key agile metrics to guide conversations and inform everyday product work.

Details to know

Shareable certificate

Add to your LinkedIn profile

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Build your subject-matter expertise

This course is part of the Agile for the Modern Product Manager Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 4 modules in this course

In this course, learners will develop the ability to use metrics as a practical tool for alignment and better decision-making. They will explore how metrics support adaptable, impactful ways of working and how the right metrics can help teams understand progress, surface insights, and focus on outcomes that matter.

Completing this course helps product professionals move beyond reporting for the sake of reporting. Learners will practice interpreting data in context, using metrics to guide conversations, and applying insights to real work rather than treating numbers as a control mechanism. The emphasis is on using metrics to support improvement and shared understanding, not compliance. What makes this course unique is its focus on mindset as much as measurement. Instead of teaching metrics as static indicators, the course shows how they become powerful when used thoughtfully and ethically. Designed by Scrum Alliance, this course helps learners strengthen their ability to guide teams and organizations using evidence, clarity, and agility in modern product environments.

Module details

Welcome to the first module of Metrics that Matter: Improving Product Outcomes! This course is designed to show you how to effectively use data to support agile ways of working. Throughout this learning experience, you will engage with a variety of content, including concise explanations, insightful video discussions with our experts, practical readings, interactive exercises to solidify your understanding, and knowledge checks to assess your progress. This course was created with expertise from Ilja Preuß, CSAT®, and Ram Srinivasan, CST®. The review team included Sekhar Burra, CST®, and Allan McPike, CSAT®.

What's included

2 videos8 readings1 assignment2 discussion prompts1 plugin

2 videosTotal 7 minutes

What are Metrics4 minutes
What Gets Measured...2 minutes

8 readingsTotal 49 minutes

Welcome5 minutes
Metrics that Matter: Course Introduction10 minutes
Introduction to Metrics and Their Purpose7 minutes
Key Takeaways5 minutes
Why Measure?5 minutes
Understanding Intentions Behind Metrics7 minutes
Key Takeaways5 minutes
Module 1 Conclusion5 minutes

1 assignmentTotal 5 minutes

Knowledge Check5 minutes

2 discussion promptsTotal 20 minutes

Reflection10 minutes
Reflection10 minutes

1 pluginTotal 15 minutes

Scenario: Nubiqo's New Product Launch Knowledge Check15 minutes

Welcome to Module 2: Using Metrics in an Agile Way! In this module, we'll discover the core principles that guide the effective use of metrics when working in an agile way. Our primary learning objective is to understand the key reasons behind using metrics in a way that supports agile values, principles and practices. We'll explore how a shift in mindset transforms metrics from tools of control to enablers of learning and continuous improvement.

What's included

2 videos7 readings1 assignment1 discussion prompt1 plugin

2 videosTotal 9 minutes

Metrics in Traditional vs. Agile Environments4 minutes
Temporary Metrics in a Scrum Team5 minutes

7 readingsTotal 39 minutes

Welcome5 minutes
Considering Contexts7 minutes
Key Takeaways5 minutes
Powerful Agile Enablers5 minutes
Scrum Values7 minutes
Key Takeaways5 minutes
Module 2 Conclusion5 minutes

1 assignmentTotal 15 minutes

Knowledge Check: Agile Alignment15 minutes

1 discussion promptTotal 10 minutes

Reflection10 minutes

1 pluginTotal 15 minutes

Scenario: AetherShield's Agile Alignment Knowledge Check15 minutes

Welcome! Building on our understanding of principles behind using metrics in an agile context, this module focuses on practical application. While a wealth of metrics can support agile teams, such as those measuring team health and collaboration, we will primarily focus on key product development metrics in this module. We will identify key metrics, explore their typical uses, and understand their impact on agile teams. We'll also examine metrics for product value, workflow efficiency, product quality, and software delivery.