LearnQuest
Incident Management and Continuous Improvement

Give your career the gift of Coursera Plus with $160 off, billed annually. Save today.

LearnQuest

Incident Management and Continuous Improvement

Luciana Broussard

Instructor: Luciana Broussard

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

15 hours to complete
3 weeks at 5 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

15 hours to complete
3 weeks at 5 hours a week
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

9 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Placeholder

Build your subject-matter expertise

This course is part of the Identifying and Managing Security Gaps for Remote Teams Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 3 modules in this course

This course aims to equip participants with the knowledge and skills necessary for effectively securing remote teams and enhancing their resilience in the face of security incidents. Module 1 integrates two critical components. The first focuses on the development of effective remote work policies, emphasizing inclusivity, security, compliance, and active employee engagement. The second aspect dives into the practical execution of these policies, addressing communication, resource provision, performance tracking, and the formation of a multidisciplinary team. Together, these components equip organizations to establish, implement, and enforce robust remote work policies, fostering a secure and productive remote work environment.

What's included

9 videos4 readings3 assignments2 discussion prompts4 plugins

This module is designed to provide the learner with essential knowledge and skills to effectively manage security incidents within remote teams. It covers creating tailored incident response plans, describing the framework for creating a comprehensive response plan, and clarifying roles in remote incident response teams. The module introduces tools for incident tracking, demonstrating their collaborative benefits. It emphasizes evaluating response effectiveness, conducting thorough post-incident reviews, and leveraging lessons from incidents to enhance policies and practices. Real-world case studies will be analyzed to provide practical insights into incident management, allowing the student to confidently navigate the challenges of maintaining security in remote work settings.

What's included

8 videos4 readings3 assignments1 discussion prompt3 plugins

This module focuses on enhancing security measures within remote teams. Participants will learn the benefits of having a comprehensive plan for ongoing security improvement. They will gain the ability to analyze cybersecurity trends, foresee future security requirements, and adapt accordingly. The module also covers the integration of security tools and services by aligning them with emerging trends and performance assessments. Participants will be equipped to construct a strategic roadmap that outlines the progressive development of security practices within remote team settings.

What's included

9 videos3 readings3 assignments2 discussion prompts2 plugins

Instructor

Luciana Broussard
LearnQuest
4 Courses542 learners

Offered by

LearnQuest

Recommended if you're interested in Security

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

New to Security? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions