Apr 9, 2022
Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
Apr 25, 2018
Great course that is full of useful information and presented in an easy to understand way. It's an awesome beginner course that will add to your knowledge and further your knowledge of IT security.
By Alex S•
Apr 14, 2020
On the whole, great foundation. But the number of quizzes vastly outnumber the labs - decidedly not "hands on" - and the labs present held my hand the whole way. The technical detail is sparse and the quizzes were confusingly worded. I loved the certificate on the whole, but the last two courses were significantly less engaging than the ones before them.
By Hans T•
Jul 7, 2018
Missing transciprts, spelling mistakes in transcripts, lots of missing supplemental readings. What is the point of offering a course when no one checks the basics are right?
By Anthony D•
Dec 5, 2020
Lots of talking and almost no hands on that explains how to explement or how to actually use the knowledge and practices they talk about.
By Naman K N•
Jun 30, 2020
I was lost while studying this course many times. Often the critical concepts were just spoken, at least have a PPT of critical concepts
By JITENDRA P•
Jun 6, 2020
I have submitted my verification still lot of delay in my certificate , it's really very frustrating
Mar 5, 2021
Much too dense to absorb, and not necessary for an *entry-level* IT position.
By Taylor G•
May 24, 2020
lots of technical stuff really fast without lots of examples not my favorite.
By Ben N•
Apr 30, 2022
I have fairly bad ADHD and I cannot focus on this corse in the slightest. How material is presented is so incredibly bland and uninteresting its hard to retain any information given without rewatching the video 3-4 times. Maybe actually show software or hardware related to the terms you are teaching to give a grasp of what they actually are instead of just reading out the anagram.
I'm aware this could be very much a me problem but this corse in particular was just to difficult for me to retain anything with the amount of anagrams and terms given out each video that did not have a clear enough explination. I had to google terms and I instantly found a clearer way to word it multiple times.
By Sasha B•
Mar 12, 2018
Courses developed for people who didn't see computers and Internets in their life even one time. Good for my grandmom.
Jun 6, 2019
terrible support when u have problems using there software for labs! and by terrible i mean zero support!
By Jose L A D N•
Jan 16, 2022
They charge me after i finish the espezialization
By Ahmed S M•
Nov 15, 2020
This is Ahmad Serag, an Egyptian student studying high school in Saudi Arabia.
My course for Google IT Support Professional Certificate from Coursera I've finished today after I stayed up nights and wrote and documented a lot of things and meanings to this wonderful course about the IT field from Googlers, It's been an incredible journey. These are all not easy concepts for a 17 years old guy with unlimited passions, but I made it through the whole thing.
So, I’m asking google today if you can encourage me via giving me a T-Shirt from google as a congratulations gift on finishing the Google IT Support Professional Certificate that will support me to apply for an internship at google in future and go forward for my goals. Hope Google team celebrate me :))
By Ardee D•
Jan 18, 2022
First, I would like to thank the organizers for this opportunity, for creating this program and making it possible to those who want to try some new possibilities within the IT world. I'm coming from a non-IT background and it was really good to have a good grasp of the fundamentals or should I say the basics to be an IT Support Specialist. There were things that I did in my computer without any knowledge prior to this course but now, I'm equipped with terminologies that sounded gibberish to me before but not anymore. After this course, I can confidently say that I learned a lot and I know I'll be able to use this new found knowledge. I must also point out that it also gives you a boost in self confidence knowing that anything is possible if you are determined. So, thank you.
By Gijs O•
Mar 24, 2021
Many thanks to the teachers, who explained key principles in a clear and accessible way. I appreciated their knowledge, experience, enthusiasm, and encouragement. Thanks to Coursera for providing this user-friendly learning platform. Via regular assessments, I could apply principles I had learned and consolidate my understanding. Help Center staff responded to queries promptly and were friendly and supportive. The knowledge I gained from these courses has boosted my confidence and will serve as a foundation for further reading and practice. I would not hesitate to recommend this certificate programme to anyone wanting to develop their IT and IT support knowledge.
By Dana A F•
Apr 14, 2022
I must be honest...module 3 was my preferred since it had some practical features, then I liked a lot the last module since contained information which I was really familiar and also other that I didn’t know at all. In module 1 I liked a lot the part with "building" a computer and all the useful information received in order to start better understanding all the IT stuff. I've struggle a lot in module 2, the info was so dense, a lot of terms were new for me and a bit difficult to understand but I managed to pass through them. Overall it was an interesting experience, I've learn a lot of things and hopefully I will have sun the chance to apply some of them.
By Patrick L•
Dec 26, 2021
I absolutely loved this course. It was a great ending to the IT Tech Support Certificate because we could understand a lot of the concepts used to breach networks. I loved this course in the way they illustrated what historical hacks have occurred due to oversights and unseen gaps. I've learned the bad guys are just as up on things as the good guys, sometimes even more so. What a challenging environment IT security is. This course only scratched the surface as I'm sure there is a lot more to know, but it definitely does all it can to prepare on the defenders side of things. I'd recommend this course. It's a great starter for an online six week course.
By Kevin L•
May 21, 2021
Wow! Here I am at the end of this certificate, but definitely not at the end of continuing to learn and keep my skills fresh. I never ever thought about quitting, but this hasn't be easy! But, things that are worth it rarely are easy.
This was a module I was able to really think about how my company handles things for security and privacy, especially with Covid as things have moved to a more remote focused level. I'll want dive into these topics further even though my role is focused on the front end. Thanks to everyone that put this course together, and I look forward to seeing what other certificates I can gain. Gotta keep going!
By Francis L•
Nov 30, 2020
A good course wrap up, I found the topics on this section very engaging as it is something we can all actively relate to (the safety of our devices). There was a lot of cool new concepts to learn and the pacing was very smooth in that I found myself clicking the next video so fast because I WANTED to know the next topic. The great thing about this course was it also included the interview strategies and helpful advice in the end so that it does not leave you hanging. Honestly my biggest fear was completing the whole program and not even know how to speak in an interview. Definitely would recommend the Google IT program to all!
By Kerdia J•
Nov 4, 2020
I'm thrilled to have just completed the last course in Google IT Professional Certifcate! I enjoyed this course and really appreciated the practicals. At times it got a bit technical and that's expected, this is IT! 😊 There are some things I need to brush up on, but overall this course is great, with customer service and interview training included, made it more all rounded. This has been a wonderful learning process, made me more confident that I am being productive with my time by learning new and valuable skills. Thank you so much Google and Cousera!
By PEDRO H M F•
Sep 6, 2020
This course taught me the arts of cyber security, how to protect and protect my company from hacker attacks, what are the main types of attacks and how to defend, what are the main vulnerabilities and how to minimize them, methods and ways to ensure that information be transmitted in a safe, confidential and authentic way, I learned a lot from this course and the teacher is great, taught each step in detail and gave practical activities on how to put the course into practice. Thank you all.
By Van L•
Apr 13, 2022
I am very very happy that I found the Couresa online program, I think, this program is one of the very best program to study online, reasonable free, and very profesional platfrom easy to follow, plenty of topic to select.
I have been telling all of my friends and all the peoples that I know about how greatful of Couresa,
Thank you so much for create such a wonder program that you can help alot of people to gain more knowledge
that they can improve their jobs
Jul 29, 2020
I genuinely enjoyed this course, it was very informative and made me aware of small changes that I can make in my personal home network to be more secure. It also gave me a great overview of all the possible attack vectors, which might be a little overwhelming but great to know.
There aren't as many practice exercises as some of the other courses in the specialization but they have the information in this course has been amazing, especially for a beginner like myself.
By ABIBOU F•
Jul 9, 2020
I am among the first people to take since course in 2018 but I didn't have the opportunity to finish the chapter on IT Security. I have a bachelor in Arts and Humanities in 2010 and I was not sure what path to take if I am going back to school. Thanks to this course, I decided to major in Computer Information Systems and will graduate with an Associate degree in Spring 2021.
Thank you all the instructors. You guys are awesome. Love you.
By Krishna S•
Sep 16, 2020
The all 5 courses are really well organised in-terms of their importance in today IT industry. I really enjoyed all courses it's refresh all concepts and improve yourself to do more in better way. I can say it was right decision for me to go for Google IT support professional certification. I hope everybody whether fresher or experienced will learn from this and utilize in real scenario to be a better IT professional.
By Cynthia D S•
Jul 26, 2020
Superb. Thoroughly comprehensive. You will not find a course with this thorough covering of the subject matter. I gave it 5 stars even though the QwikLab had two problems: 1) an error when connecting to the Secure Shell and 2) convoluted instructions. Sadly, QwikLab does not seem to care about their error. This class is otherwise outstanding and prepares you for an intermediate cybersecurity class.