IS/IT Governance

Ends soon! Save on skills that make you shine with 40% off 3 months of Coursera Plus. Save now

IS/IT Governance

This course is part of Information Systems Specialization

Instructor: Gautam Ray

55,363 already enrolled

Included with

Learn more

5 modules

Gain insight into a topic and learn the fundamentals.

749 reviews

Beginner level

Recommended experience

Flexible schedule

1 week at 10 hours a week

Learn at your own pace

96%

Most learners liked this course

5 modules

Gain insight into a topic and learn the fundamentals.

749 reviews

Beginner level

Recommended experience

Flexible schedule

1 week at 10 hours a week

Learn at your own pace

96%

Most learners liked this course

What you'll learn

Discover how to align IT investment decisions with the goals and strategies of the organization.
Evaluate individual IT investments and learn how to incorporate risk into IT investment decisions.
Evaluate a portfolio of IT investments and learn how to charge users for IT investments.
Learn different levers firms can use to increase adoption of IT innovation and how IT systems may require different strategies for implementation.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

4 assignments¹

AI Graded see disclaimer

Taught in English

91%

of learners achieved a positive career outcome

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your subject-matter expertise

This course is part of the Information Systems Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 5 modules in this course

Firms make significant investments in IT. In the IS/IT Governance course we will discuss how to govern IT to make sure that the IT investments contribute to organizational goals and strategies.

Firms need to formally evaluate significant IT investments. IT investments are also risky, so firms need to consider the risk associated with the investments to appropriately evaluate the investment. We will discuss how to evaluate IT investments. Firms usually make multiple IT investments in a given year. In this course we will discuss how to evaluate a portfolio of IT investments. Firms need a mechanism to charge users for the IT investments made to encourage prudent consumption of IT resources. We will discuss different mechanisms for charging for IT that incents users to spend IT dollars wisely. Finally, IT investments are made to generate value for the firm. This requires that employees actually use the new IT systems that is developed. Thus, in the IS/IT Governance course we will discuss strategies to make sure that users use the new system so that the firm derives value from its IT investments.

Firms make significant investments in IT. However, the returns from these investments are varied. In this module we will learn how to align IT investment decisions with the goals and strategies of the organization.

What's included

15 videos1 assignment3 discussion prompts

15 videosTotal 118 minutes

An Introduction to the Information Systems Specialization8 minutes
Course Project Introduction4 minutes
1.1-1 Personal Introduction4 minutes
1.1-2 Course Overview17 minutes
1.1-3 IT Alignment Part 16 minutes
1.1-4 IT Alignment Part 210 minutes
1.1-5 IT Alignment Part 36 minutes
1.2-1 A Framework for IT Governance6 minutes
1.2-2 Who Makes the Decisions9 minutes
1.2-3 How IT Decisions are Made10 minutes
1.3-1 Key Principles and Practices5 minutes
1.3-2 Operating Model and Enterprise Architecture6 minutes
1.3-3 Application Silo Stage10 minutes
1.3-4 Implications of Enterprise Stages8 minutes
1.4-1 Module 1 Summary10 minutes

1 assignmentTotal 15 minutes

Module 1: IT Alignment Quiz15 minutes

3 discussion promptsTotal 45 minutes

IT Investments and Goals at Your Organization15 minutes
IT Decisions at your Organization15 minutes
The Enterprise IT Architecture of Your Organization15 minutes

In this module we will learn how to evaluate individual IT investments. Large IT investments face significant risks. In this module we will also learn about how to incorporate risk in the IT investment decision.

What's included

14 videos3 readings1 assignment2 discussion prompts

14 videosTotal 112 minutes

2.1-1a Evaluating IT Investments Part 17 minutes
2.1-1b Net Profit Value Part 14 minutes
2.1-1c Net Profit Value Part 210 minutes
2.1-1d Net Proft Value Part 37 minutes
2.1-1e Net Profit Value Part 411 minutes
2.1-2 Evaluating IT Investments Part 26 minutes
2.1-3 Evaluating IT Investments Part 36 minutes
2.1-4 Evaluating IT Investments Part 412 minutes
2.2-1 Incorporating Risk in IT Investment Evaluation Part 16 minutes
2.2-2 Incorporating Risk in IT Investment Evaluation Part 210 minutes
System Implementation Problem9 minutes
System Implementation Problem Analysis9 minutes
2.2-3 Incorporating Risk in IT Investment Evaluation Part 37 minutes
2.3-1 Module 2 Summary9 minutes

3 readingsTotal 25 minutes

Discounted Cash Flow of Anesthesia Information Management Systems (AIMS)10 minutes
Business Process Improvement at Concete Co. Cemex Article10 minutes
System Implementation Problem Description5 minutes

1 assignmentTotal 15 minutes

Module 2: Evaluating IT Investments Part I Quiz15 minutes

2 discussion promptsTotal 30 minutes

An Investment Made By Your Organization15 minutes
Key Risks in an IT Investment at Your Organization15 minutes

A firm may make multiple IT investments in a given year. In this module we will learn how to evaluate a portfolio of IT investments. In this module we will also learn about how to charge users for IT investments.

What's included

7 videos1 assignment2 discussion prompts

7 videosTotal 54 minutes

3.1-1 Definition of IT Investment Portfolio5 minutes
3.1-2 Characteristics of Different IT Asset Classes5 minutes
3.1-3 Strategic Orientation and Portfolio Management9 minutes
3.2-1 IT Chargeback6 minutes
3.2-2 Compare Alternative Approaches to IT Chargeback11 minutes
3.2-3 Explore Implications of IT Chargeback9 minutes
3.3-1 Module 3 Summary10 minutes

1 assignmentTotal 15 minutes

Module 3: Evaluating IT Investments Part II Quiz15 minutes

2 discussion promptsTotal 30 minutes

The Four Elements of IT Investment Portfolios15 minutes
Your Organization's Chargeback System15 minutes

Firms don’t derive value from IT investments, if users don’t adopt new IT systems. In this module we learn the different levers firms can use to increase the adoption of IT innovation. We will also learn how different IT systems may require different strategies for the implementation of IT systems.

What's included

6 videos1 assignment2 discussion prompts

6 videosTotal 49 minutes

4.1-1 Understanding User Resistance9 minutes
4.1-2 Different Models of User Adoption5 minutes
4.1-3 Different Levers for Affecting User Adoption10 minutes
4.2-1 Evolutionary vs. Revolutionary Change8 minutes
4.2-2 Project Management vs. Learning Approach8 minutes
4.3-1 Module 4 Summary8 minutes

1 assignmentTotal 15 minutes

Module 4: Change Mangement Quiz15 minutes

2 discussion promptsTotal 30 minutes

Change Management at Your Organization15 minutes
Implementing a New System at Your Organization15 minutes

What's included

1 video1 peer review

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Instructor ratings

(182 ratings)

Gautam Ray

University of Minnesota

1 Course55,363 learners

Offered by

University of Minnesota

Explore more from Support and Operations

Packt
Governance and Management of IT
Course
Whizlabs
Information System Auditing, Governance and Management
Course
LearnKartS
Information Security Governance
Course
Packt
Governance and Risk Management Concepts
Course

Why people choose Coursera for their career

Felipe M.

Learner since 2018

"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020

"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021

"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

5 stars
83.86%
4 stars
11.46%
3 stars
1.86%
2 stars
0.40%
1 star
2.40%

Showing 3 of 749

Reviewed on Jan 8, 2023

Some interesting and useful content and concepts but the lectures are sometimes tedious with the instructor simply reading the text on the slides (multiple times).

Reviewed on May 16, 2021

I am very pleased with the thoroughness of the instruction. Have learnt a lot

Reviewed on Oct 25, 2020

Well tailored presentations, expository yet relatable examples and references, engaging instructor and insightful topics. I am absolutely happy I took this course.

View more reviews

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.