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Introduction to Multinational and Cross-Cultural Teams

This course is part of Management of Multinational and Cross-Cultural Teams Specialization

Instructors: Daniel Student

5,417 already enrolled

Included with

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4 modules

Gain insight into a topic and learn the fundamentals.

40 reviews

Intermediate level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

40 reviews

Intermediate level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Explain the concept of culture, how it affects your approach to work, & the opportunities and challenges in multinational and cross-cultural teams.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

6 assignments

Taught in English

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Build your subject-matter expertise

This course is part of the Management of Multinational and Cross-Cultural Teams Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 4 modules in this course

Do you (or do you want to) work on a multinational team? Do you want to become a manager or improve your current management style to get better results? Are you unsure if culture is impacting your ability to communicate and collaborate? If you answered yes to any of these questions, then this course – and its associated specialization – is for you! We have entered an era where multinational and cross-cultural teams are now the norm. As a result, it is nearly impossible to conduct business without interacting with people from places far from home. In order to be an effective manager, one must understand the challenges that arise because of culture, how to navigate them, and, most importantly, turn them into opportunities for success. Thankfully, this is not new. We all have a culture that is unique to ourselves and we have all been part of a team with people different than ourselves. The secret truth is that this has always been an essential tool. We are lucky that now we have incentive to examine it and build the skills to use it. So if you’re ready to learn all about how to be a more effective and valued manager of multinational teams, join us and fill your cross-cultural toolbox!

Module details

In this module, you will be able to define culture and identify your own culture. You will be able to demonstrate how your culture shows up differently depending on the setting that you are in. You will be able to discuss cultural practices and how those practices can be perceived. You will be able to discuss where culture shows up in your organization and illustrate how it can impact an organization.

What's included

8 videos10 readings1 assignment8 discussion prompts

8 videosTotal 42 minutes

Course Introduction8 minutes
Module Introduction3 minutes
Why Culture Matters6 minutes
Examples of Cultures4 minutes
How Does Culture Show Up In Your Life?5 minutes
The Onion Model6 minutes
Culture In Organizations Is Complex6 minutes
The Iceberg Metaphor5 minutes

10 readingsTotal 65 minutes

A Note From UC Davis10 minutes
Professional Panelist: Anneli Adams5 minutes
Professional Panelist: Manisha Gupta5 minutes
Professional Panelist: Donald James5 minutes
Professional Panelist: Maheedharan Thiagarajan5 minutes
Professional Panelist: Pankaj Mehta5 minutes
Professional Panelist: Renato Junqueira Santos Pereira5 minutes
Professional Panelist: Karine Salanon5 minutes
Professional Panelist: Yu-Chao (Justin) Wang5 minutes
Why Culture Matters15 minutes

1 assignmentTotal 30 minutes

Module 1 Quiz30 minutes

8 discussion promptsTotal 115 minutes

Learning Goals10 minutes
Defining Culture10 minutes
Culture Hub and Spokes20 minutes
Your Cultures10 minutes
Culture of Whales20 minutes
Using the Onion Model20 minutes
Culture In Your Organization10 minutes
The Iceberg Metaphor15 minutes

In this module, you will be able to define the role of team within diverse cultures and identify opportunities and challenges of such a team. You will be able to analyze the importance of teams and define various personality traits that show up in teams. You'll be able to explain how the Hawthorne Effect and Maslow's Hierarchical needs play into teams and discuss the role diversity has on a team.

What's included

7 videos1 reading2 assignments7 discussion prompts

7 videosTotal 32 minutes

Module Introduction4 minutes
What Makes a Good Team?4 minutes
Defining a Good Team5 minutes
How Teams Develop4 minutes
The Development of Teams5 minutes
Diversity On Teams5 minutes
In Summary6 minutes

1 readingTotal 10 minutes

The Big 5 Personality Dimensions10 minutes

2 assignmentsTotal 40 minutes

Personality Traits10 minutes
Module 2 Quiz30 minutes

7 discussion promptsTotal 110 minutes

Defining Good Teams10 minutes
Applying The Lencioni Model30 minutes
The Evolutionary Roots of Human Teamwork15 minutes
Maslow's Hierarchy of Needs10 minutes
Tuckman's Stages of Group Development20 minutes
Personalities15 minutes
Reflection10 minutes

In this module you will examine use cases of real teams and be able to analyze how different cultures define good teamwork. You will be able to describe what a high-functioning multinational, cross-cultural team looks like and recognize the opportunities and pitfalls of a multinational, cross-cultural team. You will be able to define the concepts of linear versus flexible time and high-context versus low-context in regards to culture.

What's included

4 videos1 reading1 assignment9 discussion prompts

4 videosTotal 22 minutes

Module Introduction3 minutes
What is a Multinational, Cross-Cultural Team?5 minutes
The Multinational, Cross-Cultural Team8 minutes
Challenges of a Multinational, Cross-Cultural Team6 minutes

1 readingTotal 19 minutes

TedTalk: The Danger of a Single Story19 minutes

1 assignmentTotal 30 minutes

Module 3 Quiz30 minutes

9 discussion promptsTotal 120 minutes

Your Team5 minutes
Does Your Global Team Lack a Teamwork Culture?20 minutes
High Functioning Teams5 minutes
Benefits of International Teams15 minutes
Challenges of Multinational, Cross-Cultural Teams15 minutes
Solutions To Managing International Teams20 minutes
Write Your "Single Story"20 minutes
Reflection10 minutes
Reflection: Now Describe a High Functioning Team10 minutes

In this module, you will be able to identify who the stakeholders are in your multinational, cross-cultural team and explain why you need multinational and cross-cultural team skills in your team. You will be able to discuss why communication is essential to multinational, cross-cultural team success and identify how technology is the future of teams. You will be able to define the qualities of a successful cross-cultural leader and practice three tools for enhancing multinational, cross-cultural teams.