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Human Resources Analytics

Human Resources Analytics

Instructor: Amber Gould

Included with Learn more

Learner favorite

Earn a credential from this top 1% learning program

181,464

Enrolled learners

2,168 reviews

Beginner level

No prior experience required

Learner favorite

Earn a credential from this top 1% learning program

181,464

Enrolled learners

2,168 reviews

Beginner level

No prior experience required

What you'll learn

Apply data-driven decision-making to HR challenges.
Develop and interpret key HR performance metrics.
Leverage analytics for strategic human resource planning.
Utilize data to optimize employee life cycle processes.

Skills you'll gain

Details to know

4 modules

Gain insight into a topic and learn the fundamentals.

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Add to your LinkedIn profile

Assessments

17 assignments¹

AI Graded see disclaimer

Taught in English

Flexible schedule

7 hours to complete

Learn at your own pace

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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There are 4 modules in this course

With advances in technology and cloud computing, numerous data sources are available to drive organizational success. High-performing HR teams use data as a "decision science" by identifying metrics and data sources that deliver organizational insights. This course focuses on identifying effective data sources, developing meaningful metrics, designing long-term measures, and applying results in support of organizational strategy and tactics.

Welcome to the Human Resources Analytics course! We will begin this course by exploring the Human Resources Metric Life Cycle, which will include an analysis of the employee life cycle, HR agility, and the various types of metrics used to measure and drive business outcomes.

What's included

5 videos3 readings4 assignments

5 videosTotal 13 minutes

What is a Metric? Why Do I Need One?3 minutes
The Employee Life Cycle & Employee Experience3 minutes
What Makes a Good Metric?3 minutes
The Five Main Types of Metrics: Hard Metrics4 minutes
The Five Main Types of Metrics: Soft Metrics1 minute

3 readingsTotal 40 minutes

Course Overview5 minutes
Welcome to Module 15 minutes
HR Metrics, Workforce Trends, and the Employee30 minutes

4 assignmentsTotal 55 minutes

Module 1 Quiz30 minutes
Knowledge Check 15 minutes
Knowledge Check 25 minutes
Creating & Delivering Metrics to an Organization15 minutes

In this module, we dive deep into three different types of metrics - staffing, training, and rewards metrics. We explore the various HR functions and the role these functions play in the success of recruiting, hiring, and retaining quality hires. We also look at the key metrics that serve as business drivers for all three types of metrics.

What's included

9 videos2 readings5 assignments

9 videosTotal 16 minutes

HR Function: Recruiting1 minute
Quality and Quantity2 minutes
Speed, Customer Satisfaction, and Cost3 minutes
5-Point Metric Story1 minute
HR Function: Training4 minutes
HR Function: Rewards1 minute
Compensation Metrics2 minutes
Benefit Metrics2 minutes
Rewards Conclusion1 minute

2 readingsTotal 35 minutes

Welcome to Module 25 minutes
L&D Strategy and Total Rewards30 minutes

5 assignmentsTotal 60 minutes

Module 2 Quiz30 minutes
Knowledge Check 15 minutes
Knowledge Check 25 minutes
Knowledge Check 35 minutes
Attracting and Tracking Quality Hires15 minutes

As a continuation of the previous module, we now explore employee relations metrics and the HR organization as a whole. We will also identify strategies to track measures and report on those outcomes.

What's included

5 videos2 readings4 assignments

5 videosTotal 11 minutes

HR Function: Employee Relations3 minutes
Mental Health1 minute
HR Function: Overall HR Organization2 minutes
Employee Experience & The Future3 minutes
Dashboards & Scorecards3 minutes

2 readingsTotal 35 minutes

Welcome to Module 35 minutes
HR Metrics, Dashboards, and Trends30 minutes

4 assignmentsTotal 45 minutes

Module 3 Quiz20 minutes
Knowledge Check 15 minutes
Knowledge Check 25 minutes
Correlating Data with Business Impact15 minutes

During this final module, we will explore using the data gathered to effectively create and influence the process of strategic business planning.

What's included

8 videos3 readings4 assignments

8 videosTotal 19 minutes

Building a Business Case Overview1 minute
Refresher: Data, Metrics, and Analytics2 minutes
Why Do I Need to Know How to Build a Business Case?2 minutes
How to Build a Business Case, Part 14 minutes
How to Build a Business Case, Part 23 minutes
Telling the Story, Part 13 minutes
Telling the Story, Part 24 minutes
Course Wrap-Up1 minute

3 readingsTotal 45 minutes

Welcome to Module 45 minutes
Data Storytelling30 minutes
What's Next?10 minutes

4 assignmentsTotal 55 minutes

Module 4 Quiz30 minutes
Knowledge Check 15 minutes
Knowledge Check 25 minutes
HR's Seat at the Table15 minutes

Instructor

Instructor ratings

(797 ratings)

Amber Gould

University of California, Irvine

1 Course181,464 learners

Offered by

University of California, Irvine

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Learner reviews

5 stars
69.69%
4 stars
21.40%
3 stars
5.76%
2 stars
1.66%
1 star
1.47%

Showing 3 of 2168

5.0

Reviewed on Apr 19, 2021

Human resource analytics is a critical component of human resource management. It is a well-designed course that will provide you with in-depth knowledge of data analysis using the metric system.

5.0

Reviewed on Sep 21, 2022

The course gave many insight on how metrics are used in HR process and on building business case.The course was very much useful and helped in understanding the shift to perople management

4.0

Reviewed on Jan 24, 2023

This course gives a very indept understanding on the factors to be considered for HR analytics and its usages. would have been great if along with Theory we can have few practical exercises too.

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Frequently asked questions

Human Resources Analytics involves using data-driven insights to improve HR functions and organizational performance. This course will teach you how to apply analytical techniques to HR data to make strategic decisions.

HR analytics helps identify trends in employee performance, engagement, and retention, enabling organizations to optimize human resource strategy, reduce costs, and enhance overall business intelligence.

To access course materials, assignments, and earn a Certificate, you'll need to purchase the Certificate experience when you enroll in a course. Eligible learners may also have the option to start with a Free Trial. Some courses may also offer a Full Course, No Certificate option. This lets you access course materials, submit required assessments, and receive a final grade, but you won't be able to earn or purchase a Certificate.