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There are 5 modules in this course
Course 2 teaches you how to distinguish between different methods for studying human error. You will also learn about human-centered design and usability, and how to compare and contrast different methodologies for evaluating the usability of products, technologies & systems.
In this course, you will gain the skills to distinguish between various research methods, understand their strengths and weaknesses, and explore human-centered design principles. By the end of Course 2, you will be well-equipped to conduct comprehensive research and evaluation to optimize human interactions within complex systems.
What's included
1 video1 reading
Show info about module content
1 video•Total 1 minute
How Can We Measure and Study Human Error?•1 minute
1 reading•Total 5 minutes
Assignments, Activities, and Projects•5 minutes
Module 1: Methods for Studying Human Error - Part I
Module 2•2 hours to complete
Module details
In this module, we will explore the fundamental concepts and methods used in research and evaluation. We will begin by examining various research methods for studying human performance and human error. We will then delve into the process of hypothesis testing and the key elements of a research study or experiment. Additionally, we will discuss the effects that need to be accounted for, such as confounding variables, placebo effect, and framing. By the end of this module, you will have a solid foundation in research methods and hypothesis testing, enabling you to design and conduct effective studies in the field of human factors.
What's included
3 videos4 readings1 assignment
Show info about module content
3 videos•Total 30 minutes
Hypothesis Testing•6 minutes
Designing Experiments to Test Hypotheses•14 minutes
What Do the Results From a Study Really Tell Us?•9 minutes
4 readings•Total 51 minutes
Introduction: Hypothesis Testing•2 minutes
Introduction: Designing Experiments to Test Hypotheses•2 minutes
Introduction: What Do the Results From a Study Really Tell Us?•2 minutes
Activity: Human Error Case Analysis•45 minutes
1 assignment•Total 30 minutes
Check Your Knowledge - Module 1•30 minutes
Module 2: Methods for Studying Human Error - Part II
Module 3•2 hours to complete
Module details
In this module, we will continue our exploration of different methods for studying human error. Building upon the foundational knowledge from Module 1, we will delve deeper into advanced techniques and approaches used to analyze and understand human errors in various domains. By examining case studies, research papers, and expert insights, you will enhance your understanding of the complexities involved in studying human error and develop a comprehensive toolkit of research methods.
What's included
3 videos6 readings1 assignment
Show info about module content
3 videos•Total 23 minutes
Sensitivity vs Bias•9 minutes
What Gets Lost in the Average•4 minutes
Case Studies•9 minutes
6 readings•Total 63 minutes
Introduction: Sensitivity vs Bias•2 minutes
Teaching Signal Detection Theory with Pseudoscience (optional)•7 minutes
Video Intro: What Gets Lost in the Average•2 minutes
Introduction: Case Studies•2 minutes
What is a Case Study?•5 minutes
Practice Activity: Case Study Analysis•45 minutes
1 assignment•Total 15 minutes
Check Your Knowledge - Module 2•15 minutes
Module 3: Intro to Usability & Human-centered Design
Module 4•1 hour to complete
Module details
This module provides an overview of usability and human-centered design. It explores key components of usability, such as learnability, efficiency, memorability, errors, and satisfaction. The module also covers the concept of affordances and their impact on user interactions. Additionally, learners gain insights into human-centered design principles, including empathy mapping and the iterative design process.
Introduction: UX and User-centered Design •2 minutes
The Most Powerful User Experience on the Internet•5 minutes
1 assignment•Total 15 minutes
Check Your Knowledge - Module 3•15 minutes
1 discussion prompt•Total 30 minutes
Exploring Human-centered Design and Usability: Enhancing User Experiences•30 minutes
Module 4: Methods for Evaluating Usability
Module 5•2 hours to complete
Module details
In Module 4, we delve into the methods for evaluating usability, focusing on usability research and methodology. We explore how to assess the usability of products and technology in various domains and examine the findings from research conducted in these areas.
What's included
3 videos8 readings1 assignment
Show info about module content
3 videos•Total 18 minutes
What is Usability Testing?•3 minutes
Usability Methods•7 minutes
Examples of Usability Research•7 minutes
8 readings•Total 91 minutes
Introduction: What is Usability Testing?•2 minutes
Usability Testing 101•5 minutes
Introduction: Usability Methods•2 minutes
Top Seven Usability Testing Methods•7 minutes
Introduction: Examples of Usability Research•1 minute
Six Usability Testing Examples & Case Studies•4 minutes
Usability Assignment - Stage #1•60 minutes
References and Additional Resources•10 minutes
1 assignment•Total 15 minutes
Check Your Knowledge - Module•15 minutes
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