La crise de la Covid-19 a montré la fragilité de nos environnements et l’importance qu’il y a à gérer des évènements imprévus. La littérature managériale traite depuis longtemps la gestion des situations de crise en mode curatif ou encore au travers des HRO (Hight Reliability Organizations), les organisations de haute fiabilité qui intègrent la crise dans leur fonctionnement en mode préventif.
Gérer les crises de demain
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Beginner level
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6 hours to complete
3 weeks at 2 hours a week
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Assessments
15 assignments
Taught in French
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There are 5 modules in this course
Ce premier module est consacré à la notion d'incertitude. Marie Kerveillant, Ingénieure de recherche à l'ESSEC, vous expliquera à travers des exemples issus de la littérature académique mais également à travers le cas des organisations hautement fiables, comment créer des facteurs clefs de succès y compris dans un environnement incertain.
What's included
4 videos1 reading3 assignments
Dans ce module, Matthieu Langlois, CEO de Hotzone Rescue Consulting et ancien comme médecin du RAID, vous détaillera ce qu'il faut avoir préparé pour faire face au caractère imprévisible inhérent à une situation de crise et comment créer une structure simple et agile pour y faire face. Le rôle du décideur sera également pris en compte au regarde de ce contexte particulier.
What's included
3 videos3 assignments
Ce module a pour objectif de développer la résilience organisationnelle. Avec David Autissier, Directeur de la chaire ESSEC du Changement, vous verrez en quoi une crise est un effondrement de sens. Il convient de donc de recréer du sens au sein des structure en mettant en pratique la résilience organisationnelle.
What's included
3 videos1 reading3 assignments
Ce module est consacré spécifiquement au pilotage de la performance. Marie-Léandre Gomez, Professeure en Compta-Contrôle à l'ESSEC, vous exposera ce que l'on entend par pilotage de la performance ainsi que les caractéristiques du pilotage en période de crise. Enfin, nous évoquerons les modalités de pilotage en sortie de crise.
What's included
3 videos1 reading3 assignments
Ce dernier module est consacré à la communication en temps de crise. Avec Gaspard Gantzer, Président & Fondateur de Gantzer Agency, vous verrez donc pour quelles raisons il est important de communiquer en période de crise mais également quoi dire.
What's included
3 videos1 reading3 assignments
Instructor
Offered by
Recommended if you're interested in Leadership and Management
Universidad de Palermo
Google
ESADE Business and Law School
ESSEC Business School
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