When you enroll in this course, you'll also be enrolled in this Specialization.
Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate
There are 6 modules in this course
Do you work in finance or interact with finance professionals? Is it necessary to speak, write or understand English in your career? Follow the authentic characters in this course as they work through common business situations in finance and economics. Learn from your successes and failure, and think critically about your own communication options. After taking this course, you will be able to read and create efficient e-mails, reports, and impactful presentations with words and phrases commonly used in finance and economics. Communicate clearly under pressure utilizing recently learned strategies, and obtain immediate feedback about the efficiency of your business communication skills in English from other finance professionals around the world! Gain the English communication skills that you desire and that global managers expect.
While in the budgeting process, Catherine asks managers to keep their expenses flat. Jake, however, ignores this request believing he can increase sales by spending more on promotions. How do you think Catherine handles this situation? In this week, you’ll watch Catherine and Jake talk about his budget. You’ll observe how she uses questions to help Jake think of ways to meet both of their needs. After completing this week, you’ll be able to form questions that lead to open and honest conversations and produce positive results.
What's included
6 videos11 readings6 assignments1 peer review
Show info about module content
6 videos•Total 30 minutes
1.2 Shaving Off 5%•3 minutes
1.4 Probing Questions•4 minutes
1.10 Open Communication•6 minutes
1.12 Forming Yes/No Questions•6 minutes
1.14 Forming WH Questions•6 minutes
1.19 Review: Budgeting•6 minutes
11 readings•Total 110 minutes
1.1 Weekly Goals and Advice from Instructors•10 minutes
1.3 Vocabulary Preview: Budgeting•10 minutes
1.5 "How to Ask the Right Questions: A Framework for Asking"•10 minutes
1.7 Probing Question Stems•10 minutes
1.9 Asking the right questions? Have Intellectual Curiosity•10 minutes
Bonus: Worksheet for Practicing How to Say Numbers•10 minutes
Bonus: "Sensitivity to Criticism Test"•10 minutes
1.15 "Your Company's Culture" An article with lots of WH-questions•10 minutes
1.17 "Getting to Yes: Interest versus Positions"•10 minutes
1.18 Budget Review Worksheet (Use with Review: Budgeting)•10 minutes
You’ve collected the data, done the analysis, made the forecasts. Now, you must be able to clearly explain your conclusions. After completing this week, you’ll be more prepared for this difficult task. You’ll practice useful language for describing the whole story represented in your charts and graphs and use strategies for staying calm and avoiding defensiveness when challenged. With Catherine as a model in The Challenge, you’ll be off to a good start.
2.5 Answering Questions Without Defensiveness•30 minutes
2.10 Chart Communication/Storytelling•30 minutes
2.12 Transition Phrases for Contrast and Additions•30 minutes
2.14 Transition Phrases for Cause and Effect•30 minutes
1 peer review•Total 60 minutes
2.19 Financial Storyteller•60 minutes
1 discussion prompt•Total 10 minutes
2.18 Financial Storyteller: Discussion and Help for the Peer Review Assignment•10 minutes
Purchasing
Module 3•6 hours to complete
Module details
Approving a large expenditure means many hours of giving and taking, of persuading and conceding. This can be a painful process, but it doesn’t need to be. Follow a process that will take the pain away. Learn the language and the process for successfully negotiating solutions where everyone is happy. After completing this week, you’ll be able to follow a process and use the language for negotiating win-win solutions. You’ll also be able to recognize tricky ethical situations where your integrity can shine.
3.12 Socratic Questions and Business Integrity Showing•30 minutes
3.14 Persuasive Language-Logic•30 minutes
3.17 Phrases for Concession•30 minutes
1 peer review•Total 60 minutes
3.21 Questions for Mr. President•60 minutes
2 discussion prompts•Total 20 minutes
3.6 Does Concession Mean Losing?•10 minutes
3.20 Vocabulary Power•10 minutes
Auditing
Module 4•6 hours to complete
Module details
“What documentation do you need?” “I’m sorry, but I don’t have time.” These statements are commonly heard while preparing for an audit. Do you have to have super powers to get everyone to just do what you ask? Although you may not have super powers, you definitely have the power to lead others. After completing this week, you’ll be able to recognize 5 types of power, influence positive interactions, and find words that carry the tone of your intended meaning.
4.10 The Ury/Dwyer Super Power Probe: A Challenging Discussion•10 minutes
Economics
Module 5•4 hours to complete
Module details
So many trends to follow, so little time. After completing this week, you’ll be able to use reading strategies for quickly finding and comprehending the information and vocabulary you need--even from difficult texts.
5.5 Which are the Econ Blogs you Recommend? Let's Discuss•10 minutes
5.11 Trends: Let's Discuss•10 minutes
5.16 Take the Idiom Challenge! And Go out with a Bang•10 minutes
Review
Module 6•1 hour to complete
Module details
In this week, you’ll review and practice key concepts and language from the course. Watch the videos, check your knowledge and understanding with the support of review worksheet.
What's included
2 videos3 readings1 assignment
Show info about module content
2 videos•Total 16 minutes
6.2 Course Review Part 1•9 minutes
6.4 Course Review Part 2•7 minutes
3 readings•Total 30 minutes
6.1 Course Review Companion Worksheet Video Part 1•10 minutes
6.3 Course Review Companion Worksheet Part 2•10 minutes
6.5 REFERENCES•10 minutes
1 assignment•Total 30 minutes
6.6 Final Exam•30 minutes
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To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.