ESSEC Business School
L'excellence opérationnelle en pratique

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ESSEC Business School

L'excellence opérationnelle en pratique

Gilles PANCZER
David AUTISSIER
Jean-Marie PERETTI

Instructors: Gilles PANCZER

24,889 already enrolled

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
4.7

(639 reviews)

Beginner level
No prior experience required
Flexible schedule
Approx. 9 hours
Learn at your own pace
96%
Most learners liked this course
Gain insight into a topic and learn the fundamentals.
4.7

(639 reviews)

Beginner level
No prior experience required
Flexible schedule
Approx. 9 hours
Learn at your own pace
96%
Most learners liked this course

Details to know

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Assessments

9 assignments

Taught in French

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There are 4 modules in this course

Grâce à ce module, vous allez être en mesure de définir l’excellence opérationnelle. Vous allez en découvrir les grands principes comme la vision et les valeurs et disposerez ensuite d’outils de déploiement d’objectifs comme le hoshin kanri.

What's included

5 videos3 assignments1 discussion prompt

Ce module se concentre sur les méthodes d’amélioration. Vous y verrez les principes fondateurs de l’excellence opérationnelle comme le PDCA et le kaizen. Vous apprendrez ensuite à distinguer les méthodes de résolution de problèmes simples et complexes et à identifier les étapes de résolution de ces problèmes.

What's included

5 videos2 assignments

Dans ce module, les outils fondamentaux de l’excellence opérationnelle vont vous être présentés : les 7 gaspillages, la VSM, les 5S ou encore le Juste à Temps, le Kanban et le Poka Yoke, entre autres outils classiques et spécifiques. Vous serez alors apte à reconnaître l’utilisation de ces outils dans votre environnement et à identifier les bénéfices attendus de chacun d’entre eux.

What's included

12 videos3 assignments1 peer review6 discussion prompts

Ce module va vous permettre d’appréhender le management de l’excellence opérationnelle en mettant en perspective le rôle du manager. Vous reconnaîtrez alors les compétences du manager de l’excellence opérationnelle au travers du Gemba Walk, du développement des compétences ou encore du management quotidien de l’excellence opérationnelle. Vous aurez alors la capacité d’identifier les facteurs de succès d’une démarche d’excellence opérationnelle.

What's included

4 videos1 reading1 assignment2 discussion prompts

Instructors

Instructor ratings
4.7 (181 ratings)
Gilles PANCZER
ESSEC Business School
1 Course24,889 learners

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Learner reviews

Showing 3 of 639

4.7

639 reviews

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CB
5

Reviewed on Jan 19, 2022

KL
4

Reviewed on Sep 1, 2020

RO
4

Reviewed on Dec 2, 2021

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