Leading a data-driven organization necessitates effective communication to create a culture of ethical practice. Communication to stakeholders will guide an organization's strategy and potentially impact the future of work for that organization or entity. It is not enough to talk about ethical practices, you need to to relate their value to stakeholders. Building out strategies that are inclusive and relatable can build public trust and loyalty, and knowing how to plan for a crisis will reduce the harm to such trust and loyalty.
Communicate Effectively about Ethical Challenges in Data-Driven Technologies
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Communicate Effectively about Ethical Challenges in Data-Driven Technologies
This course is part of CertNexus Certified Ethical Emerging Technologist Professional Certificate
Instructors: Renée Cummings
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4.4
(81 reviews)
Beginner level
Recommended experience
13 hours to complete
3 weeks at 4 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Develop inclusive strategies to clearly communicate the business impacts of ethical risks to diverse stakeholders.
Design communication strategies that are diverse, equitable, and inclusive.
Design a crisis communication plan to manage internal and external stakeholders during an ethical controversy.
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Assessments
4 assignments
Taught in English
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This course is part of the CertNexus Certified Ethical Emerging Technologist Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
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There are 5 modules in this course
The first module in this course begins by covering the ethical risks a data-driven organization faces, the impacts those risks have on the business, as well as strategies for communicating these ideas. Effective communication to a diverse array of stakeholders is crucial for maintaining their trust, as well as for fostering a culture of ethical business practices.
What's included
16 videos2 readings1 assignment1 discussion prompt
Now that you understand the importance of communicating ethical risks and their impacts, you'll be able to start designing more in-depth communication strategies for addressing those issues. These strategies will enable you to promote your ethical principles and activities to both internal and external stakeholders.
What's included
15 videos1 reading1 assignment1 discussion prompt
Ethical crises are inevitable, no matter how diligent you are in your ethical business practices. You need to plan for this eventuality by ensuring you have a robust and effective crisis management process in place. Communication is a critical portion of crisis management, as it ensures that stakeholders are kept informed of the facts and not led astray by misinformation.
What's included
12 videos1 reading1 assignment1 discussion prompt
You've learned about general principles of crisis management, particularly how to maintain communications with internal stakeholders. But there's another, equally important entity that you need to communicate with during and after a crisis: the media. The media can often be the deciding factor in the continued success of your organization in the event of an ethical crisis.
What's included
10 videos1 reading1 assignment1 discussion prompt
You'll work on one or more projects in which you'll apply your knowledge of the material in this course to practical scenarios.
What's included
2 readings2 peer reviews
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